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Originally Posted by jd666
i bought the DSG phoenix jacket on the 5th from aman automobiles. ( two days before the delhi gajraula ride ). Very happy with the shop and the owner, Tapan.
I mustve worn the jacket about ten times... I find that the velcro strap on the left cuff is coming loose from the stitching on the border. ( not the velcro, but the black cloth material that is at the end of the cuff ). The black cloth is coming free at the end of the zipper, and the thread has come out.... This will pull out the rest of the cuff. Sorry but i dint expect such a sorry state of manufacture on a 5K + jacket. I have the bill with me.
@DSG rep - is there a solution to a 12 day old jacket???
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Quote:
Originally Posted by jd666
Bump - im not wearing the jacket to keep it from further damage. Which is keeping me from enjoying a 5k + product that i paid for with hard earned money.
Still waiting for a response.
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Quote:
Originally Posted by jd666
attaching a few pics for ref.
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Quote:
Originally Posted by jd666
Bump.
@planetDSG rep - waiting for a response to my issue. its been a week.
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i m waiting for a response to my query, what can be done about the jacket???
Kindly respond to the same with some constructive action, or else i can courier it back to you and you can keep it with you.. i dont need such bad after sales support. been 12 days man.