Hello all,
Thought of sharing one pathetic buying experience from orazo (
::Orazo::), the much acclaimed riding boots wit ha reasonable price tag.
I have read few [posts on Xbhp where in few senior members have used the orazo boots and lately xbhp have been associated with them too as orazo have been sponsoring few events like (Best blogger, Ducati ride etc)
On 16 December 2010 my aunt placed an order for Orazo Picus (UK size 9) on their website. Order ID : 175. Received the confirmation mail about the transaction and it clearly said the delivery would be made within 14 days.
After the 14 days period has gone by I have tried contacting Orazo by phone, via email , left a pm on xbhp for the orazo guy, posted it on facebook wall of Orazo. But everything in vain. Then I received a email stating the tracking no with First Flight Courier. After that I have not heard from Orazo or First Flight and further attempts to contact either of them has been in vain. The tracking number status is Pending.
Its been 20 days and I have not yet received the Shoes. We all know at times
unavoidable circumstances pop up and delay is inevitable. But then there is a way to let the customer know about it. Sadly both Orazo and First Flight has been nothing bit horrible in terms of Customer Service and Shopping Experience.
No matter what this would be my last affair with both of them and I would definitely not recommend both the mentioned brands to nobody.
Will try to contact both Orazo and first flight again today. I have paid 2328 out of pocket for it, and every penny matters.