bhargava_sr

I sold my 2004 Scorpio to an IT guy working in Bangalore.

Car Details :
2003 Manufactured and 2004 registered Silver Turbo Type-II Scorpio
No of owners - Three
Registration - KA-01

My car was in Finance so the buyer paid me 1.5L and took the delivery of the car. The deal was to get an NOC from the Finance and hand him over the original RC Book and Insurance, however he also wanted a Clearance Certificate.

For obtaining CC I had to go to the RTO and waste my 1-2 days of time.
So to save time and avoid visits to RTO for CC I requested the party and took responsibility of doing the Ownership transfer to his name through a known Broker of mine. After the transfer the broker came with a Smart Card which had the new Owners Name and Address and also gave me a B-Extract paper.

I found few errors in the Smart Card and B-extract paper
1) Smart Card said Owner Serial number (OSL.No- 03) instead of 04
2) In B-extract there is a Column for Previous Owner - This Column had the second Owner's name instead of My name.

I immediately rushed to Koramangala RTO and came to know that there was a Data entry mistake done by one of the RTO personnel. Hence they corrected the Smart Card and gave me a new Smart Card which said Owner Serial number (OSL.No- 04)
However they are unable to correct the B-extract paper, where the previous owner column is still listing the Second owners name instead of mine.

I am running behind the RTO since last 20 days and no luck getting this issue corrected. At last I consulted the ARTO and even he told me that there is some software issue with the Computer and they are unable to correct the issue, hence he just scratched the second Owners name in the B-extract and wrote my name and address and gave his Seal & Signature on the correction with a Green pen.

The buyer is now not ready to accept the manual correction in the B-extract and denying to give me the balance amount. RTO says the issue can be corrected only by when they install a new Software and they have no idea when they can install it.

Now Iam completely stuck both the ends, do not have the car or the Money. RTO is giving some silly reasons and buyer is not ready to accept the manual correction.

Buyer had come to the RTO and RTO himself explained the buyer that it was a Data entry mistake by them and nothing to worry since they have manually corrected the paper with a Genuine Seal and Signature of Assistant RTO. Still Buyer is not ready to accept.

Buyer says he might end up issues while selling the vehicle. He needs a clear computerized B-extract with no manual writing.
I am now tired of explaining him that there will be no issues even if he sells the car because the Smart has his name and address with clear vehicle details and B-extract corrected by RTO itself.
I have even given him the RC Book photo copy which has clear ownership list.

Friends please give me some ideas how to come out of this critical situation

(Mods please move this thread to appropriate section if required).

sunilg

Off-topic Query approved.

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(Been There Done That) x 3.25

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nagoo

1. from buyers end - He is 100% correct .. as he is investing so much money and his way of behavior is correct .. me also done the same thing

2. from sellers end - ur also helpless in this case .. as ur also correct in ur way .. and ur contacted the correct persons in RTO to sort out the issue.

can u check with other RTO .. is this the software prob ?? and as last option u can file RTI .. i don;t know hw it may help u .. but ..still..