NANOtechnology

Hello guys.

I wish to change my INTERNET service provider, from last 5 to 6 years i am using Hathway Cable internet.
Initially it was amazing, but recently the service has gone down drastically, I do not even receive my bill, and they end up temporarily disconnecting my service due to non-payment of the same.

Every month i need to call them up and ask for my bill amount so that i can pay.

sadly recently from last 6 months I've been having this problem of Frequent disconnections, everyday i stay disconnected for hours, whenever i call them up they give me the same old area problem reply.

I've written several e-mails to the Head Office and all these problems were temporarily solved too.
but its still there, and still the same.

Recently they've put up this fair usage policy which decreases my speed to 1/2 if i download more than 10GB a month.

All this is really pissing me off.

I did a small survey about other ISP's across mumbai, everyone has loopholes somewhere or the other.
All i need is GREAT service and an always ON connection (the one that doesn't need me to connect everytime i start the system).
other ISP users please let me know personally your isp experience.

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sunilg

off-topic discussion approved.

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k2cool_87

This is the same case with most other ISP providers accross mumbai and navi mumbai. We have 5net, 24 onoline and Sify all of whom are sucky with their customer service. Connectivity is an issue as well. Direct downloads are a strict no - no...only torrents ....

Admist this chaos though Reliance has emerged as a slightly better choice...better connectivity and reponsive customer service.they also provide some sort of LAN i have heard...

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ceasar

@nanotec--why don't you consider BSNL,it has some of the best plans...for 750 you can get 512kbps unlimited...
their service is crappy but once your line is set .//.you are set.....
i've been using UL750 from the last 4 or 5 months...no problems till now.

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Coplay@180

I would suggest Airtel. Though it comes at a premium compared to BSNL, I would say, NO issues till date in the past 3 years.

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RAK

Yeah its true. I am using Worldnet for past one month and the net speed is slow. Forget about downloading anything from net. But the only thing which I like about it is we get LAN (DC). So anything I need is available on LAN and the download speed is simply amazing.

Check in your area if anyone provides LAN. If yes then go for it. I am sure you wont regret the decision.

madhav krishna

I second that. But ceasar are you sure that its 512kbps & not 256kbps?? Because right now am using that plan (750 plus) from past 1 year. It has no phone rent & unlimited downloading but speed is 256kbps only.

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NANOtechnology

I don't wish to have LAN
i need a really great service.
mtnl/bsnl are dial up, aren't very reliable.
i need an always ON connection, which needs no additional software like 24client or something like that, or a general dialer.

any more info about reliance and airtel, being big companies i think they'll be good at their service.
Tata is real crappy.

right now i pay 566 bucks for 512kbps, which reduces to 256 after 10gig of download.

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sarbanoxley

Airtel too has fook you policy (FUP)---if i remember correctly the max you can download is like 15 GB then you will get pathetic speed---If you want to download heavily nothing beats BSNL 3g first i was getting 200-250kB/sec then the speed increased to 400kB/s+ now i am getting over 600kB/s

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madhav krishna

Price please

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