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Thread: Leaking petrol tank on 2 day old scooterette

  1. #1
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    Angry Leaking petrol tank on 2 day old scooterette

    Hi folks,

    My sister bought a Hero Honda Pleasure this Sunday, and found the full tank finished today morning. When she took it back to the dealer, they found a leak in it. Now, for a 2 day old machine, I asked her to talk about getting a replacement tank instead of a repair. But the showroom people are adamant about reparing the hole!

    I am no legal eagle, but wouldn't a manufacturing defect entitle me to a replacement of the part at least in the first few days?

    Unfortunately, I am not with her, but it would be great if some of you could help me figure out what our options are!

    Thanks!

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    Rusted Aryan's Avatar
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    Rusted aargee's Avatar
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    they found a leak in it
    Where in the fuel tank or in the fuel line?

    Anyway, GET THE PART REPLACED & there's no second thought about it. If the dealers say they'll fix it then I see only one reason - no available of spares.

    If the dealers do not replace it, write to HH directly at any cost. Do not compromise!!!
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    Do one thing, in the owener's manual you can find the e-mail id of the regional office of Hero Honda. Sent them a mail with a cc copy to that service centre. enquire the names of the people you had a talk at the service centre and write a mail quoting their names. Further, call the Regional office and remind them about the e-mail you have sent to them. That might work.
    I am having a HH Hunk and I have replaced the swingarm as the stock swingarm was rusty.
    One thing, if there is no parts avaiable, then asked them to write a mail to you stating that they'll change the faulty part as soon as they get it. Now, keep a print out of the same and show that at the Service Manager of the service centre.
    After all its a manufacturing defect, they have to replace it.

    IF NOTHING WORKS, please find the link Consumer Online Resource & Empowerment Centre. Try it, it really works.
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    Thumbs up Thanks guys!

    Thanks a lot guys!

    We have called up the HH people (who are based in Haridwar, incidentally) and my sister is trying to get them to do something. I will keep you people posted on what happens.

    Also, I don't know why but I didn't get any of your updates on mail! I don't remember selecting "unsubscribe" or something similar on xbhp! Will have to manually check the thread frequently!

    Thanks!

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    Whenever such issues arise regarding failure of OEM components in the warranty period, you should never go for a repair when a replacement is possible. The company is liable to replace the part if it has a major defect like in your case, a leak in the fuel tank. So come what may, do not agree for a repair. If the company is adamant on doing a repair, try to explain in a civilized manner first, if it doesn't make a difference, threaten legal action in the consumer court.
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