Indeed the pad wear is very abnormal, probably the outer pistons are not retracting and stuck causing the pad to be in constant contact with disc. Ask them to service the caliper (which usually involves removing the calipers, removing those pistons, cleaning with diesel/petrol, replacing the piston seals/o-ring and putting the pistons back in.. followed by new brake pads and fresh brake fluid (after removing all the old stuff out).
1. Why is the chassis being replaced ? Accident ? Am not sure about the procedure, but the svc or their broker contact should have the info. Or check the transport website for any details.
2. It's probably the cone-set i.e. steering stem race and bearings. When they replace it, make sure it is installed correctly. .sometimes these mechanics don't bother to see if the race is seated correctly and over a few days it will again start causing problems.
3. What do you mean by 'reset'? I haven't seen them 'reset' an ecu, they only clear the DTC's/memory and is a 2 min job using their handheld diag tool. Once this is done, let the bike idle for at-least 5~10min without operating the throttle. If you try to ride a ktm that's just had the dtc/memory cleared, it will sputter and even die out when you release the clutch in gear during the first 10 min or so. Hence let it idle for 10 min for it to relearn the parameters.
4. Your mileage is perfectly ok.
5. The only way to clear your doubt is to be around while the work is being done
If you again leave your bike, then you again end up with a doubt. Now since your bike has only clocked 12k km, I'd say leave the throttle body and injectors as it is for now, you can get them cleaned again at 25k in your presence. Just so you know, my ride is close to 25k km (and another friend's at similar figures) and we've never had the throttle body cleaned so far in two years.And finally when you collect the bike after repairs, do a test ride and if not satisfied make them work to resolve the issues. If you feel it's all ok, then make a note on the job card saying 'under observation for repairs done, and i will ride the bike for a week and confirm if the issues reported are resolved' . Put this comment in and take a photocopy and keep it.
Just noticed the model year and so i assume most of this work is being done under warranty unless it has met with an accident. iirc you had earlier complained about rust ?



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