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Thread: Royal Enfield Thunderbird 500

  1. #691
    Rusted J.Ravi's Avatar
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    Thumbs down Royal Enfield Took My Blue Bird For A Ride

    Usually, my Thunderbird 500 [aka Blue Bird] takes me for a long mega rides. For a change, Royal Enfield took my Blue Bird for a ride.

    The OE stock Fiamm battery in my Thunderbird 500 became weak in 1 year and the battery icon started flashing every now and then. So, I brought the issue of weak battery to the notice of customer care of Royal Enfield with a request to consider replacement of weak Fiamm battery with a new one as a goodwill gesture as the warranty expired just a few days back.

    I received a prompt mail from the regional service manager - south, apologizing for the inconvenience caused and assuring me of needful after getting the service history from the service manager of Royal Enfield, OMR, Chennai.

    Later, the service manager called me. First, I was assured that the battery would be taken for testing, and in its place, a service battery would be fitted. He assured that with the service battery, I would be able to self-start my bike, for which I agreed, my first mistake.

    He took my residential address and land marks. Then, without informing me, one SA and mechanic arrived at my home. I thought that would remove the weak Fiamm battery and fit a service battery. No. They wanted to take my bike to service station for observing and testing as instructed by their service manager. The SA did not know when it would be returned. Again, I agreed. My second mistake.

    I had to call the service manager several times to ascertain the status. On the first time, he mentioned that he had kept my bike parked to test whether it retains the charge or not. If it retains, he would return the bike on Friday [today]; otherwise, he would arrange to fit a new battery and deliver it tomorrow [Saturday], 1 May being holiday, for which again, I agreed, my third mistake.

    I called him today. He told a me different story. My bike's battery would be charged for 24 hours and then, tested for retaining the charge afterwards. That would be tomorrow. Today, is the fourth day and tomorrow, the fifth day, my bike was enjoying the stay at Royal Enfield, OMR, Chennai. And to add fuel to the fire, when I enquired about the charges, he said I have to pay for charging the battery, which would not be covered under goodwill. Only replacement of battery would be free, if found faulty. Thank god, he did not charge any rent for the last 4 days of my bike's stay there! When a weak battery is charged for 24 hours, it would definitely retain the charge for a few days or weeks or months, if not years.

    Then, I got fed up as I have been without my bike for 4 days already and decided enough is enough. When I requested him to return the bike, he replied that he would be able to do so only tomorrow. If I want delivery today itself, I have to personally go over there and get it. I cursed myself for requesting Royal Enfield to consider replacement of weak battery with a new one as a goodwill although the warranty is expired. I was not told that they would keep my bike for days together in the name of observation, testing and charging. If the week battery needs charging, this could have been done it on the first day itself.

    My Blue Bird will be safer and healthier, if it is far away from Royal Enfield ASS.
    Last edited by J.Ravi; 06-19-2014 at 05:47 PM.
    ---------------------------------------------------------------------------------------
    ROYAL ENFIELD THUNDERBIRD 500 TWILIGHT [FROM 15 APRIL 2013]


  2. #692
    Rusted Sharrrrrrad's Avatar
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    Default Re: Royal Enfield Thunderbird 500

    Yeah, enjoy the RE experience.

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  3. #693
    Rusted J.Ravi's Avatar
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    Default Re: Royal Enfield Took My Blue Bird For A Ride

    Quote Originally Posted by TranquilRage View Post
    I think once repairs & faults start to come, your honeymoon period with your bike is gone.
    I don't want to blame my Blue Bird for the failure of Royal Enfield ASS. I started to feel that quality of servicing at Royal Enfield, OMR, Chennai has gone down. They don't take care of our bikes properly. They started novel method of charging the customers for consumables [₹ 100 plus taxes] even during free services. I have decided to service my Blue Bird at Jaf, Pudupet, Chennai, in future. Good bye, Royal Enfield, OMR.
    ---------------------------------------------------------------------------------------
    ROYAL ENFIELD THUNDERBIRD 500 TWILIGHT [FROM 15 APRIL 2013]


  4. #694
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    Default Re: Royal Enfield Took My Blue Bird For A Ride

    Just happened to see new look Tbts 500. It was odd looking to say the least. Logos were big & bold, but it was a put off for me. I was wondering why should it be changed at all. There are lots of other things to be taken care of in a Tbts500.

  5. #695
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    Default Re: Royal Enfield Took My Blue Bird For A Ride

    Quote Originally Posted by pskanp View Post
    Just happened to see new look Tbts 500. It was odd looking to say the least. Logos were big & bold, but it was a put off for me. I was wondering why should it be changed at all. There are lots of other things to be taken care of in a Tbts500.
    Mate- did you take any pic by any chance?


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  6. #696
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    Default Re: Royal Enfield Thunderbird 500

    Omg they put a new logo on it. I was expecting the change to be delayed a Lil bit. Common, the old logo is so much better. I shall visit the showroom 2morrow.

    Now this is some bad news for me, I hate the new logo. It looks like some beach resort's name.

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  7. #697
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    Default Re: Royal Enfield Thunderbird 500

    I am sure they are gonna refine it considering the response. I meantime I will own a RE with a bad logo :banghead:

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    Default Re: Royal Enfield Thunderbird 500

    True

    But the response is really bad for this one. I guess I'll find old logo and fix it myself. Chuck it.

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  9. #699
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    Default Re: Royal Enfield Took My Blue Bird For A Ride

    Quote Originally Posted by J.Ravi View Post
    Usually, my Thunderbird 500 [aka Blue Bird] takes me for a long mega rides. For a change, Royal Enfield took my Blue Bird for a ride.

    The OE stock Fiamm battery in my Thunderbird 500 became weak in 1 year and the battery icon started flashing every now and then. So, I brought the issue of weak battery to the notice of customer care of Royal Enfield with a request to consider replacement of weak Fiamm battery with a new one as a goodwill gesture as the warranty expired just a few days back.

    I received a prompt mail from the regional service manager - south, apologizing for the inconvenience caused and assuring me of needful after getting the service history from the service manager of Royal Enfield, OMR, Chennai.

    Later, the service manager called me. First, I was assured that the battery would be taken for testing, and in its place, a service battery would be fitted. He assured that with the service battery, I would be able to self-start my bike, for which I agreed, my first mistake.

    He took my residential address and land marks. Then, without informing me, one SA and mechanic arrived at my home. I thought that would remove the weak Fiamm battery and fit a service battery. No. They wanted to take my bike to service station for observing and testing as instructed by their service manager. The SA did not know when it would be returned. Again, I agreed. My second mistake.

    I had to call the service manager several times to ascertain the status. On the first time, he mentioned that he had kept my bike parked to test whether it retains the charge or not. If it retains, he would return the bike on Friday [today]; otherwise, he would arrange to fit a new battery and deliver it tomorrow [Saturday], 1 May being holiday, for which again, I agreed, my third mistake.

    I called him today. He told a me different story. My bike's battery would be charged for 24 hours and then, tested for retaining the charge afterwards. That would be tomorrow. Today, is the fourth day and tomorrow, the fifth day, my bike was enjoying the stay at Royal Enfield, OMR, Chennai. And to add fuel to the fire, when I enquired about the charges, he said I have to pay for charging the battery, which would not covered under goodwill. Only replacement of battery would be free, if found faulty. Thank god, he did not charge any rent for the last 4 days of my bike's stay there! When a weak battery is charged for 24 hours, it would definitely retain the charge for a few days or weeks or months, if not years.

    Then, I got fed up as I have been without my bike for 4 days already and decided enough is enough. When I requested him to return the bike, he replied that he would be able to do so only tomorrow. If I want delivery today itself, I have to personally go over there and get it. I cursed myself for requesting Royal Enfield to consider replacement of weak battery with a new one as a goodwill although the warranty is expired. I was not told that they would keep my bike for days together in the name of observation, testing and charging. If the week battery needs charging, this could have been done it on the first day itself.

    My Blue Bird will be safer and healthier, if it is far away from Royal Enfield ASS.
    I've changed my bikes battery after 4 months frm delivery.. Battery came with bike was some 'wind' company n it use to drain with half self or while switching on lights (
    So without thinking once n knowing RE dealerships I've changed it to Exide.. N happy thereafter..


    CP
    Barmer
    8107887007

    Sent from my iPhone using xBhp Connect mobile app
    J.Ravi likes this.
    C.P.
    Barmer
    Rajasthan
    +91 8107887007
    +91 7891720083

    HH Karizma R (2006) Gifted
    RE Machismo 500 (2007) Sold
    RE ThunderBird (2008) Sold
    Bajaj Pulsar220F (2010) Gifted
    Honda CBR 250 R (2011)
    RE Electra UCE (2012) sold
    Might b KTM390 in 2013!!

  10. #700
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    Default Re: Royal Enfield Thunderbird 500

    Wild Boar

    After stock silencer I've fitted Goldstar n was very happy with that see picName:  ImageUploadedByxBhp Connect1399802094.116767.jpg
Views: 11371
Size:  94.2 KB
    Then with time it got some rust n color too changed to blue n golden So decided to buy new silencer for my TB500 n search ended on Wild Boar..
    Placed Order to Zeus motorcycle gear 'Ritesh Ved' n today got my Courier..
    Fixed silencer n it's Super Awesome..
    Here are some pics
    Name:  ImageUploadedByxBhp Connect1399802328.175757.jpg
Views: 3109
Size:  92.2 KB
    Name:  ImageUploadedByxBhp Connect1399802344.783198.jpg
Views: 27633
Size:  97.0 KB
    Name:  ImageUploadedByxBhp Connect1399802364.335954.jpg
Views: 21283
Size:  98.9 KB

    Chrome quality is super, finishing super, courier packaging superb, sound bassy n superb. Overall I'm loving it.. Looks n sound 100 out of 100


    CP
    Barmer
    8107887007

    Sent from my iPhone using xBhp Connect mobile app
    C.P.
    Barmer
    Rajasthan
    +91 8107887007
    +91 7891720083

    HH Karizma R (2006) Gifted
    RE Machismo 500 (2007) Sold
    RE ThunderBird (2008) Sold
    Bajaj Pulsar220F (2010) Gifted
    Honda CBR 250 R (2011)
    RE Electra UCE (2012) sold
    Might b KTM390 in 2013!!

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