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  • 1 Post By icemang

Thread: Triumph recalls motorcycles for faulty parts

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    Default Triumph recalls motorcycles for faulty parts

    Triumph recalling around 250 motorcycles to replace faulty wheel bearing

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    The models being recalled are Daytona 675 and Street Triple from 2011-12. The Thunderbird and Thunderbird Storm from the 2012 batches are also being recalled.

    The wheels have been fitted with bearings of unknown quality and there is a probability of the bearings giving way, thus causing a crash.

    The bearing replacement will be free of charge. The affected models have been reported in America.

    In September 2012, Triumph had recalled around 10000 units to replace faulty parts. In that instance, the regulators/ rectifiers could potentially overheat, causing the battery to drain and engine to stall. Making a crash inevitable.

    Regular recalls for repairing and replacement of faulty parts may tarnish the image of the iconic motorcycle brand.

    Source: Triumph recalling motorcycles with poor quality wheel bearings - latimes.com

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    Hmm...When would our good ol Royal Enfield acknowledge and fix problems plaguing the current bikes....

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    Quote Originally Posted by srikany View Post
    Hmm...When would our good ol Royal Enfield acknowledge and fix problems plaguing the current bikes....
    +1. AFAIK, all that RE could do is (in case!) if they decide to fix something is do it silently to the new batch without even bothering about the existing customers.

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    atleast they are acknowledging it and replacing it..rather than denying and replacing silently.

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    Quote Originally Posted by princesirohi View Post
    atleast they are acknowledging it and replacing it..rather than denying and replacing silently.
    Triumph has a history of excellent customer management. Earlier, it was due to the inherent good manners infused into the company by its employees but without much of a corporate culture type of thing behind it. In the John Bloor era, it has become even better. I remember having read in one of my old Auto India/Indian Auto Journals that Triumph used to replace scuffed fairings FOC for owners who gave their bikes for a full service. This was back in the early Nineties, around the time when the notorious Hayabusa cracked frame issue was haunting Suzuki. But Suzuki blamed owners and charged them for repairs to the frame while Triumph just did the job quietly and thereby retained its loyal customer base.

    This and many such positives were the reasons why John Bloor resurrected what is admittedly one of THE most hallowed names in motorcycle history from becoming lost history altogether...
    Last edited by icemang; 02-19-2013 at 09:04 AM. Reason: Typos, typos..
    srikany likes this.
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    Quote Originally Posted by icemang View Post
    Triumph has a history of excellent customer management. Earlier, it was due to the inherent good manners infused into the company by its employees but without much of a corporate culture type of thing behind it. In the John Bloor era, it has become even better. I remember having read in one of my old Auto India/Indian Auto Journals that Triumph used to replace scuffed fairings FOC for owners who gave their bikes for a full service. This was back in the early Nineties, around the time when the notorious Hayabusa cracked frame issue was haunting Suzuki. But Suzuki blamed owners and charged them for repairs to the frame while Triumph just did the job quietly and thereby retained its loyal customer base.

    This and many such positives were the reasons why John Bloor resurrected what is admittedly one of THE most hallowed names in motorcycle history from becoming lost history altogether...
    I do remember having read about the Triumph guys replacing scratched and dented fairings and other such cosmetic parts. I have put on hold buying an enfield for now. I look forward to something that would appeal to people like me in the 1 lakh mark pricing from Triump.

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