Since '02 xBhp is different things to different people. From a close knit national community of bikers to India's only motorcycling lifestyle magazine and a place to make like-minded biker friends. Join us

Castrol Power 1

Keep your helmet tightly strapped up.

Our Partner

Announcement

Collapse
No announcement yet.

Quality of International Bike brands in India

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Quality of International Bike brands in India

    Hello guys,

    We were discussing the rust probelms occuring in GS 150R on the GS ownership thread. And at that time I was going through the net regarding this issue and I found one person who had the same rust issue in the GS and the rust was so much that he finally got 100% money back for his bike.

    I had contacted this person and he told me he is into the business of NDT. It means Non-Destructive Testing. he told me its a high end technique & analysis to find out the flaws in metal before they breakdown.

    He sent me one mail regarding the quality of bikes of international brand in India.
    Below I am posting the mail. Any expert comments are welcome on it.
    Well no offences meant. Just your feedbacks.
    Below is the mail I recevied.



    "I will give u a small example: When we put grill on our windows we get it painted and for at least 2 years you will not see a single spot of rust. Then how these new bikes are having so much rust. I have Bajaj Chetak Scooter purchased in 1984, till date I have never noticed any rust inside or at the mouth of its petrol tank. It is not so that they cannot manufacture rust free bikes but they are taking Indians for granted. They think Indians are fools and they can sell anything to us just by using International Brand. Can they dare selling such bikes in USA? No they will not because they will have to give heavy compensations to the customers there and apart from that US government will kick them out! I have heard that there is some Government organization in India which checks and certifies every new Motor vehicles in India before it is launched for sale. Until they do not certify no new bike can come on road. A complaint can be made to them by all who suffer. This is a very serious issue. How can a new bike have even a minutest rust? No bike should have any rust within its warranty period or its life cycle which ever comes last. Each manufacturer should declare the life cycle of their bikes / cars. A very strong message should go to all the Motor vehicles Manufacturers that Rusted bikes / cars are not acceptable to Indians. You may be shocked to learn but there is a strong possibility of these people purposely degrading the quality so that the vehicle gets naturally damaged early and they get customers again.

    Technically it is possible to quantify the quality of everything in such a manner that it will fail in a pre defined time! You purchase a 200 rupees Steel plate to eat food and it will never rust in your life time and these bikes costing so many thousands of rupees Rust within first week of delivery. Forget about the paint coming out, what about the quality of steel used? Are they using the Recycled Scrap Steel? Don't you smell anything fishy in this? There are grades of steels which are rust proof or rust resistant, are they not aware of that? The reason they give about the rear lever of gear shifting pedal to be raised is due to the extra movement required for the 6th gear, do they have any knowledge about Ergonomics? How can they design such a gear lever which gives pain to the heels of their customers? Instead a simple Ratchet mechanism would have not required that raised gear shifting lever, as in Ratchet mechanism the lever remains at the same position irrespective of which gear is selected. Now, about the mirror, to have good coverage of the rear view you need a more convex mirror, and it is costly so they have put up a less convex mirror, as they do not care for your safety! If you find such type of faulty mirrors on all the bikes that does not mean that if everyone is doing something Wrong then it becomes Right, wrong will always remain Wrong. These people introduce 15 to 20 years old technology in India. They just do not want to raise the bar of technology in one go. They want to do it in steps so that every few years they can come up with something catchy for the customers. It is like if you quantify Technology from 1 to5, 5 being the latest and 1 the oldest, and if western countries are getting vehicles of technology grade 5 and India is getting the technology grade 2, then next year the Indian Manufacturers will not introduce the technology grade 5 in India but will introduce technological grade 3 so that continuously Indians can be fooled in the name of new technology. "


    Experts kindly post their comments.
    Thanks

  • #2
    Controversial Topic Approved
    The Wheel was a great invention; Two Wheels with a Motor in between was even better!


    BMW Motorrad Days 2011

    Xbhp's Indo-French Kashmir-Ladakh Tour

    Comment


    • #3
      really thoughtful and the hard to digest thing is "it is true"..

      which is that government org which handles this? may be we should start bugging them so that they can do their work properly!
      A good long ride can clear your mind, restore your faith, and use up a lot of fuel.

      Always be ready (get geared) to fall and then think of sitting on the motorcycle.


      sigpic

      Comment


      • #4
        you friend has some strong views about quality and I suppose that's how he managed to get 100% money back for his bike from the company, which sounds unbelievable. I agree the level of fit and finish of automobiles build in India is far low than the international standards but that no way means we can't do it or wont do it.

        Each manufacturer should declare the life cycle of their bikes / cars.
        agree, but a slight hint of the auto mobile reliability can be judged from its warranty period advertised by manufacturer. More it is, higher the confident buy it can prove to be.

        You may be shocked to learn but there is a strong possibility of these people purposely degrading the quality so that the vehicle gets naturally damaged early and they get customers again.
        No way I will buy the same brand bike/car if it (hypothetically) gets rusted away, no matter how fast or economical it is. Atleast I will think twice and making customers think is not a golden rule in business.

        You purchase a 200 rupees Steel plate to eat food and it will never rust in your life time and these bikes costing so many thousands of rupees Rust within first week of delivery.
        plates dont do the mileage of lakhs of kilometers in real world.

        Are they using the Recycled Scrap Steel? Don't you smell anything fishy in this?
        unless and until the recycled scrap is of good grade, I don't think scrap metal shouldn't be used to build new bikes and cars. It saves loads of manpower, energy and manufacturing cost for good, that could be pass on to the customer.

        Now, about the mirror, to have good coverage of the rear view you need a more convex mirror, and it is costly so they have put up a less convex mirror, as they do not care for your safety!
        I think this is the only thing to note and is indeed true that generally bikes don't have a convex mirror which allows better rear view than a flat mirror, but this has less to do with the quality and more to do with functionality.

        It is like if you quantify Technology from 1 to5, 5 being the latest and 1 the oldest, and if western countries are getting vehicles of technology grade 5 and India is getting the technology grade 2
        I hope you just talking about Indian Automobile industry

        I have heard that there is some Government organization in India which checks and certifies every new Motor vehicles in India before it is launched for sale.
        tell him its called ARAI
        www.motorcykle.in - The lighter side of motorcycling

        Comment


        • #5
          @ Pulsater: You are right in every point. Reading your post, it's in an entirely different point of view ...

          But still, Bikes rusting quickly are not acceptable, even if they are by mistake and unintentional.
          I mean, even mistakes incur serious costs, right?

          Although, even my Pulsar 180 UG3 has rusted a bit, near handlebars, but that's after 2 years.. Any money back for me?
          ---
          Brotherhood, Rules, Freedom. Xbhp.
          Indian riding = Alertness, Anticipation and Adjustment.

          Comment


          • #6
            will ARAI listen to complains about "unusably useless mirrors" (Actually they cant be called RVMs, so i had to invent the term..) on P220s? Rest all i feel is okay..

            What is the max action it can take?

            Where do we make the complain?
            Advice is a form of nostalgia.
            Dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it's worth.

            Antz Travelz!! | South India Exploration Ride | Leh Triplog (Work in progress)

            Comment


            • #7
              Good topic Guru ! .
              This may be hard to digest but it very true . Rusting issue on that bike is simply shocking and not acceptable . There are bikes that cost much lesser than it and rust after years . You are right in saying that we are always being taken for granted . But who allows them to do so ? . Our govt .
              There is no basic standard set by them , are busy in obvious things . Talk about US , there is a standard set for everything or any consumer product out there and the co cannot make false claims which happens in under-developed or developing countries to lure the customers . And there is quality inspection agencies and blah blah other govt organizations for the welfare of the customer .

              The Customer spends his hard earned money to buy his dream machine and gets trapped in a series of vicious things and finally gives hope and tries to adjust . Only some selected give up a fight .

              Its for some trapped people to tell us that some particular product is useless and not worth the money .

              Anyways I dont see things improving here anytime !! , only falling down .
              But I would like to say that the customers are also responsible for not fighting for their rights or buying that particular crappy product .
              For Eg : If people dont like the way Automobile industry here is progressing , people throughout the country should stop themselves for buying a bike only for a month and you will see the results . Well even if its very small.

              Anyways even my post is not going to help in anyways so will end it here.
              Hope is a good thing ,
              may be the best of things and
              no good thing ever dies .

              Get busy living or get busy dying .

              - The Shawshank Redemption .

              Comment


              • #8
                I would agree with most of what is being written over ther....


                My personal experience with one of the Foreign Brand (twice) also leads to the same...!

                Its a fact that foreign manufacturers consider us as a third world country and they sell whatever they feel like...

                The irony is the fact that we people accept it ....

                For example, a 1980s engine technology will have issues during 2-5 years....after 5 years it becomes an error free engine (practically) with all the reported problems solved
                So its nothing out of the obvious it is doing in 2009...!
                But we are buying those very engines and cherish "quality"

                A bigger irony is the fact that "We have started accepting the fact that we are third world county and can be treated like one"....
                2002 - Pulsar 150 Classic (Still owned)
                2005 - Pulsar 150 Dtsi (Still owned)
                2006 - Eterno (sold)
                2008 - Dio (Owned)
                2009 - Pulsar 220 DTSi

                Comment


                • #9
                  Originally posted by Devilpulsarian View Post
                  I would agree with most of what is being written over ther....


                  My personal experience with one of the Foreign Brand (twice) also leads to the same...!

                  Its a fact that foreign manufacturers consider us as a third world country and they sell whatever they feel like...

                  The irony is the fact that we people accept it ....

                  For example, a 1980s engine technology will have issues during 2-5 years....after 5 years it becomes an error free engine (practically) with all the reported problems solved
                  So its nothing out of the obvious it is doing in 2009...!
                  But we are buying those very engines and cherish "quality"

                  A bigger irony is the fact that "We have started accepting the fact that we are third world county and can be treated like one"....
                  Absolutely spot on brother
                  Hope is a good thing ,
                  may be the best of things and
                  no good thing ever dies .

                  Get busy living or get busy dying .

                  - The Shawshank Redemption .

                  Comment


                  • #10
                    Originally posted by Devilpulsarian View Post
                    My personal experience with one of the Foreign Brand (twice) also leads to the same...!
                    Feel free to name the foreign brand. This is not a political platform... this is a forum for free xBHPians...
                    Advice is a form of nostalgia.
                    Dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it's worth.

                    Antz Travelz!! | South India Exploration Ride | Leh Triplog (Work in progress)

                    Comment


                    • #11
                      Originally posted by pulsater View Post
                      you friend has some strong views about quality and I suppose that's how he managed to get 100% money back for his bike from the company, which sounds unbelievable. I agree the level of fit and finish of automobiles build in India is far low than the international standards but that no way means we can't do it or wont do it.

                      Each manufacturer should declare the life cycle of their bikes / cars.
                      agree, but a slight hint of the auto mobile reliability can be judged from its warranty period advertised by manufacturer. More it is, higher the confident buy it can prove to be.

                      You may be shocked to learn but there is a strong possibility of these people purposely degrading the quality so that the vehicle gets naturally damaged early and they get customers again.
                      No way I will buy the same brand bike/car if it (hypothetically) gets rusted away, no matter how fast or economical it is. Atleast I will think twice and making customers think is not a golden rule in business.

                      You purchase a 200 rupees Steel plate to eat food and it will never rust in your life time and these bikes costing so many thousands of rupees Rust within first week of delivery.
                      plates dont do the mileage of lakhs of kilometers in real world.

                      Are they using the Recycled Scrap Steel? Don't you smell anything fishy in this?
                      unless and until the recycled scrap is of good grade, I don't think scrap metal shouldn't be used to build new bikes and cars. It saves loads of manpower, energy and manufacturing cost for good, that could be pass on to the customer.

                      Now, about the mirror, to have good coverage of the rear view you need a more convex mirror, and it is costly so they have put up a less convex mirror, as they do not care for your safety!
                      I think this is the only thing to note and is indeed true that generally bikes don't have a convex mirror which allows better rear view than a flat mirror, but this has less to do with the quality and more to do with functionality.

                      It is like if you quantify Technology from 1 to5, 5 being the latest and 1 the oldest, and if western countries are getting vehicles of technology grade 5 and India is getting the technology grade 2
                      I hope you just talking about Indian Automobile industry

                      I have heard that there is some Government organization in India which checks and certifies every new Motor vehicles in India before it is launched for sale.
                      tell him its called ARAI
                      I dont think warranty period is anything close to be propotional to quality in India. I dont agree with that point there. If you haven't noticed, it is the Sony,Panasonic that give a 1 year warranty on TVs and the Akai and Aiwa that give you a 7 year and 10 year warranty, does that mean the Akai is better? Everyone knows the answer to that. Same goes with motorcycles, I dont want to take names here. A certain Indian manufacturer gives a 5year unlimited engine warranty, although I can tell you in terms of engine quality they do not stand close to certain Japanese manufacturers. Does this have relevance to quality? I dont think so. I believe in India, this does not hold good.


                      About the steel plates, I'm just wondering. Isn't it something that is always exposed to moisture? And I have seen them last for 15 years without rust. How is that? Is it wear and tear thats more on motorcycles? I really doubt that and this has got me thinking.

                      About the 100% money back too, totally believable, especially in the US. I have heard of people getting 100% replacement on cars for odd reasons. Such is the power of a consumer there. And if its rust, I'm so sure that they would replace or give you back your money, for the fear of the consumer going to court.

                      ARAI certifies if the vehicle is roadworthy or not.
                      Last edited by silver_falcon_46; 09-23-2009, 11:09 AM.
                      sigpic

                      Abstainer: A weak person who yields to the temptation of denying himself pleasure.

                      Comment


                      • #12
                        Originally posted by pulsater View Post
                        you friend has some strong views about quality and I suppose that's how he managed to get 100% money back for his bike from the company, which sounds unbelievable. I agree the level of fit and finish of automobiles build in India is far low than the international standards but that no way means we can't do it or wont do it.
                        Originally posted by Samarth 619 View Post
                        Although, even my Pulsar 180 UG3 has rusted a bit, near handlebars, but that's after 2 years.. Any money back for me?

                        Ya guys it is true.....not only that particular person.....another owner of GS150 on the GS thread has got his 100% money back that too after the bike ran for 8000+kms on the ODO and nearly 5months old.
                        You can guess the amount of rust that would have happened in the bike.

                        I really think that the company should take strong steps to solve this. I mean it is really ridiculous to have a rust in a new bike.
                        I never even thought that would happen until I came across people facing it in the GS. My 3 year old pulsar does not have a spot of rust on it.

                        Comment


                        • #13
                          Sorry for the OT, but are convex mirrors available for motorcycles? I have never heard of any.

                          Comment


                          • #14
                            Originally posted by Guru_007 View Post
                            Ya guys it is true.....not only that particular person.....another owner of GS150 on the GS thread has got his 100% money back that too after the bike ran for 8000+kms on the ODO and nearly 5months old.
                            You can guess the amount of rust that would have happened in the bike.

                            I really think that the company should take strong steps to solve this. I mean it is really ridiculous to have a rust in a new bike.
                            I never even thought that would happen until I came across people facing it in the GS. My 3 year old pulsar does not have a spot of rust on it.
                            Guru you talking about which guy ? .
                            Still after these quality problems you are thinking to buy a Gsr .
                            I really applaud you for your courage.
                            Enjoy
                            Hope is a good thing ,
                            may be the best of things and
                            no good thing ever dies .

                            Get busy living or get busy dying .

                            - The Shawshank Redemption .

                            Comment


                            • #15
                              Originally posted by antz.bin View Post
                              Feel free to name the foreign brand. This is not a political platform... this is a forum for free xBHPians...
                              his signature says it all...It's Honda he's talking about

                              Btw,I do agree to many things mentioned above...quality degradation is not at all acceptable,and that too,from reputed foreign brands...All we are asking for are well built bikes with relatively good technologies.Hope they are watching this thread...
                              It all begins with a thumb-start -- Oh, wait, I forgot the kill-switch

                              Comment

                              Working...
                              X