Samarth 619

BMW launch Online Servicing Resource.


BMW Motorrad UK have introduced an online 'Service Area' that includes ten years worth of owner's manuals, a full parts catalogue and a tyre choosing and fitment guide.



The section of the website has been designed to help owners save time when servicing and ordering parts for their BMW machines. Using the Vehicle Identification Number, you can access the electronic parts catalogue and up to date details off all BMW motorcycles from the last 10 years.







Visit bmw-motorrad.co.uk/service-and-maintenance to view the new and free Online Service Area.


Source: BMW launch online servicing resource - Motorcycle news : General news - Visordown
Service Site: bmw-motorrad.co.uk/service-and-maintenance

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Personally speaking, there's often a difference between the opinions and statements of the company and its dealers.
In such a state, it is better if one goes by the company's opinion, which is often more authentic than the dealer's, which might be biased by the availability of parts, market conditions, personal benefits, etc.

So, the next time you changing a part of your BMW bike, like an important engine part or maybe a new set of tyres, you better consult and subscribe to the company's opinion, by seeing their website directly.
As time passes by, more and more companies should launch such web pages, for the following reasons:

1. Customer awareness,
2. Less Disputes and mis-directions caused by dealers,
3. Self help of the customer, in case of any emergency, etc.

Well done BMW, Others follow please..

Noor

News approved

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princesirohi

excellent initiative..........hope indian companies also learn something from them.

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Samarth 619

You won't believe that few Indo-Jap companies actually have such online resources.
But, the bad point is that they're limited to the service centre/ dealers only. Indian companies don't encourage self service by the owners themselves.


Due to some of my "friends", I managed to see a large online service and parts resource on a big "Japanese" company's website on a computer, but it required a dealer code and password to access it...