Traditionally, when a motor insurance policy expires, a mandatory inspection is required which results in delay in policy issuance. Usually, when a customer applies for renewal for a lapsed policy, the insurer initiates a process called Break-In. In this process, a survey by authorized surveyors is carried out and the policy is issued based on satisfactory inspection.


With this new feature, customers can renew their policy without a physical inspection required by a surveyor. All that a customer has to do is renew the policy by paying online on ICICI Lombard's website www.icicilombard.com