Re: Yamaha India will be recalling 1155 units of the R3 to fix a couple of issues and replace the af

news approved and merged!

Re: Yamaha India will be recalling 1155 units of the R3 to fix a couple of issues and replace the af

Thank you for approving the thread. Can you direct me on how to add a title image to the thread ?

Much appreciated. Cheers

Re: Yamaha India will be recalling 1155 units of the R3 to fix a couple of issues and replace the af

Its almost a trend now , companies launching vehicle and recalling it, was frequent in car sector , but now it started in biking section also.
Good part is companies doing recall of defects but its again questionable and shows lack of testing, when its comes to Japanese brand people usually do not expect it.

Re: Yamaha India will be recalling 1155 units of the R3 to fix a couple of issues and replace the af

In some cases that seems to be true!

But since this product is fairly new to our Indian market; one can expect a few niggles to be sorted out post launch. Since Yamaha might not have had sufficient time to conduct extensive testing before the launch.

From a consumers point of view, it is a terrible experience to be dealing with a recall after spending ones hard earned money to buy a premium product.

However it is good to see Yamaha acknowledge that the R3 has some inherent flaws that could lead to a potentially dangerous situation for the rider and take preventive steps to ensure the safety of the vehicle, the rider as well their Brand.

Just my two cents

Re: Yamaha India will be recalling 1155 units of the R3 to fix a couple of issues and replace the af

Agree , It's better than the way some British and American bike brands handled their customers but very disappointing for owners like us who trust the Japanese brands blindly expecting no niggles from the first batch .Since it's a new launch internationally also maybe the parts were not quality tested intensively which is a surprise for a Japanese brand i think.

Re: Yamaha India will be recalling 1155 units of the R3 to fix a couple of issues and replace the af

I would like to add something to this point.

Quality is something which any brand can extensively work upon and improve, as long as they can apply enough resources at hand. And that's the biggest question:- how far are you willing to go? But in a price sensitive market (like ours), quality often takes a backseat. For example, the same bike that goes on for 10000 kms without service abroad, you launch it in India, and it has a service point at just 5000 kms now, due to different, cheaper parts. (just giving an example)

For a minute if we exclude the natural compromises of launching a performance vehicle with few parts sourced from India, let us consider other scenarios....

Sometimes, unseen challenges appear too...
For example, a new bike launched did very good in cold European countries, but it might catch fire in tropical climate due to overheating, because no one tested it here.
Or it might catch fire due to a wire/tape/rubber being placed in close vicinity with the engine/exhaust itself, which might have even happened due to a service center error.
Or maybe because bad roads did severe damage to the engine/ components itself.

Granted these are rare cases, but there are frequent cases of quality not being consistent from unit to unit.
So, you tested 3 units and all turned out good. You approve the production, gladly.
But when you mass produce it, there are 5-10 defectives out of every 100 vehicles. Now, what do you do as a manager when the product is out in the public?


Its not always fair blaming a company, because they're often doing all they can at their level, specially a company like Yamaha.
Plus, a recall is still a much better thing, than a bad incident/ accident.


A relevant case from another industry is, Samsung Note 7 mobile phone units catching fire mysteriously. When it was launched as a flagship, everyone expected it to be a huge success and to break all records. Little did we know back then, its destiny was doomed.
When 2 "Note 7 unit caught fire" cases cropped up across the world from owners, Samsung announced a research probe into the incident... Everyone was expecting that Samsung will close the 2 cases as rare occurances, or blame the users for it, as companies do.
Instead Samsung shocked the world, and accepted a mistake and issued a phone recall to replace battery, because the battery was sealed inside the phone and wasn't user replaceable. This made it hellishly expensive for Samsung to bear. They still went ahead...
To add to the shock, fires cropped up later even in the battery-replaced phones, ultimately when Samsung discontinued the phone and accounced a refund finally. They lost some billion dollars in this. Due to how many cases? Just about 29 actual fires being reported or so, across the world.
Later in an unverified report, it was found that very close components (causing short circuit chances) and no expansion space for battery led to this incident, as (allegedly) any such battery would need a 'natural expansion space' to function normally... But the company R&D team learned this lesson in a hyper costly way...


You dream of making something good, but reality doesn't always go that way.
Anybody who has made something in life with his hands, will understand what I'm trying to say here...

Re: Yamaha India to recall 1155 units of the YZF R3, to replace a few risky parts, with improved one

This is a healthy thing. I'm happy that Yamaha is acting with responsibility.
(When was the last time you heard an Indian manufacturer recalling anything, Let alone accept the faults.)

It's not the lack of testing I'd say. Modern motorcycles are complex as you can imagine.
But the bit that complicates it even more is the fact that most of components are coming from various OEM's, Which is something outside of immediate control of the manufacturer itself. It's not always possible to scrutinize each and every part supplied.
To make things worse, The OEM might not have supplied the same part during mass production than when they tested. (i.e. Tolerances might be different etc)

Kind of like how you buy vegetables or meat, you hope that its fresh and don't have any pesticide/hormones in it.

To be clear, I'm not defending Yamaha by any means, but I'm happy that they are accepting the fault and fixing it free of cost.
(Rather than keeping it quiet, let the part fail and charge the customer for it)

Re: Yamaha India to recall 1155 units of the YZF R3, to replace a few risky parts, with improved one

OR

We can say that even Yamaha is not immuned to Murphy's law.

Re: Yamaha India will be recalling 1155 units of the R3 to fix a couple of issues and replace the af

Agree with you on that ,but surprisingly it's almost a world wide recall not a India specific one maybe because it,s being sourced from Indonesia for most of the world market i think .