kishores

Hi,
I am kishore i need some information about warranty claim, i own a P220F from past 1year my bike was making lot of noise from the bore, i enquired in popular bajaj mysore, service person checked the bore and showed the scratches inside the bore, he told i can claim warranty i was v happy that time. replaced the bore kit finally he gave me the bill of 7000rs in that 1800rs minus for bore kit so total of 5200rs i have to pay. I JUST want to know wat is warranty, Y i have to pay all the bill..???
i have paid the bill and get the bike coz without bike i cannot do my daily job.
so i need some suggestion how can they billed that much for a defective engine...??or wat i can do now im totally angry on bajaj..

Noor

Query approved and moved

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Aneesh@4GHz

AFAIK Bajaj Pulsar 220 has 2Year or 30000kms Warranty,You dont have to pay any amount as the bike is in warranty,Mail a complaint to BAL.

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pravu

Bajaj is very much customer friendly, you need to get hold of the right man. Please write a mail first elucidating the experience. Please do not forget to mention the name of mechanic who worked, the service station in-charge and of course the dealer. Please annex their respective contact numbers too. This would create a good impact and am sure you would be contacted from Bajaj' central office.

Please keep us updating about the proceedings. Do not worry, if your bike is under warranty period, every penny would be reimbursed. You need to hit the right target. That is all.

Cheerz

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hellbreaker46

Like Pravu said, the after sale svc of Bajaj is exceptional. All you need to do is just send a mail to Bajaj customer care stating all your problems and I think you will be more than happy with their response.
Sorry for your bike though.

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kishores

Thanks Guys..As u told i have mailed to BAL, service manager gave me a call and trying to compromise but i wont leave them easily. this sat im going to meet the manager.
i will be updating everything until the end

asif

Once is warranty is give its binding the manfu. to replace/repair the defects. You dont have to pay anything, i guess not even labor. Its probably a misunderstanding at the dealer end.
Hope they will settle the matter for you quick and easy.

saipranav

hmm... i paid 350~ INR for labour just a week back... even though my bike is under warranty...

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abhibhaskar

yes if warranty is their we dont have to spend even a penny from our pockets had changed thrice clutch plates not even spend a penny from my pocket the bill shows 0.00 Rs

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asif

What was the repair carried on the bike. Did you get anything else done apart from the warranty repairs.