Re: MT Helmets - Genuine?


As @trustvishwas has pointed out, the link is within the posted sheet. On the side of the sheet is a website address in bold letters. Following this website address is a series of alphanumeric codes. Log into the website, which is an archives site and use the provided codes. This is the way to verify if the certification is genuine or not. If the codes lead to the same document that is published then the document is genuine.

All the websites you have mentioned are in the USA, so if you consider the USA alone to be "major parts of the world", then I would have to agree with you. Otherwise, I would attribute it to our ignorance.


Guess not. But what is the point of that question? My TITAN spectacle frames are manufactured in China but not sold there either.

As far as I know, MT does not sell under its own brand in the USA. Its helmets are sold under a joint venture as ZOAN Helmets. As for India, SPG has just started imports, so I guess the website would be updated soon. Thats a good point though - and I will follow that up.

See above

I've mentioned this before. The AXXIS model is sold under their SHOX brand-name, visible on many UK helmets sites. The brand names "ZOAN", "MT" and "SHOX" are all listed on the ECE certificate too. So whats the doubt?

I will not for two reasons. 1. It consists of more than 20 pages and impossible (for me at least) to post. 2. It contains confidential information which is not pertinent to this discussion and not meant for public consumption. I can however offer to make the document available for viewing in the SPG Office in Chennai, (with the relevant parts blanked out) where anybody who would like to is welcome to come and inspect the same. Just PM me when you would like to.

Re: MT Helmets - Genuine?

Guys, please refrain from posting about Spartan Pro Gear in this thread. If you are unhappy / happy about SPG, you are free to open a new thread about it. This thread is only to judge whether MT helmets being sold in India are genuine or not.

How does this relate to genuineness or lack thereof of MT helmets?


How does this relate to genuineness or lack thereof of MT helmets?

Very valid questions

If a company manufactures products to match world standards, is that a crime? Vega India manufactures DOT certified helmets. Do you see them selling them in US? A certification is validation about quality of a particular product / company.

Re: MT Helmets - Genuine?

Yes you're right,
Trademark MT, SHOX and ZOAN are given in the first line in the certificate.

Re: MT Helmets - Genuine?

@princesirohi, I think it is rebranded Shox Axxis helmet for Europe. You google this and you will find loads of results.


@Sunnyside_up! can clarify this better.

Re: MT Helmets - Genuine?

It works.
You need to open the website and then click on the link given in spanish which takes you to https://oficinavirtual.mityc.es/Arce...toCaptcha.aspx .

Re: MT Helmets - Genuine?

that is what i meant to convey, when i typed that web address in the address field of my webpage, followed by the number, it didn't show the ECE certificate.

Re: MT Helmets - Genuine?

There are no links for viewing certification. It is visible inside the post.

Re: MT Helmets - Genuine?

[MENTION=23857]trustvishwas[/MENTION] - thanks for starting this thread.
[MENTION=29015]Sunnyside_up![/MENTION]

thanks for starting the discussion and putting up few things--

I am not able to access the link for viewing the complete ECE certificate, can you please mention it clearly by typing here or directly giving us the link, or uploading the pdf file or jpg of pdf or something like that.

if there is total difficulty in uploading, you can mail me at [email protected] or [email protected]



The company is even lesser known then the "other helmet" company we were discussing on "the other thread" and i can't find MT Helmets on famous motorcycle riding gear shops like Motorcycle Superstore, Bike Bandit or Revzilla, although i can find the "other helmet" on Motorcycle Superstore. This shows that company is very less known in major parts of the world. Do you Agree??

• The company is manufacturing the helmets in four locations i.e spain, china, taiwan and hongkong, Still it does not sell helmets in china, taiwan and hongkong ??
• According to the Map on company website, it does not sell helmets to USA and India. what do you say?
• Since it does not sell helmets in USA, DOT certification is meaningless, will you agree?
• the model sold in India "MT Axxis" is not available on MT Helmets website. why?
• if the model sold in india is not listed on company website, it raises very serious doubts.
• can you share with us the "Production Qualification Test Report" for MT Axxis.

Thanks in advance.

Re: MT Helmets - Genuine?

Seems to be the season of OT!

Most questions can be answered by going through SPG's FAQ page - Spartan ProGear

FYI - SPG does already service a good number of bikers from the NE via assisted online purchase. The problem with this business in India is that it is largely a disorganised industry, where most retailers are from the bazaar market or small time traders and do not understand a more mature and informed market. So when knowledgeable bikers go to these outlets, they face all kind of hassles like over-charging, fake goods, no invoice, no warranty and poor product knowledge. Organised and corporate retail is actually the need of the day and we earnestly hope that we will soon see this change in the market. If you know of any good stores in the NE that are capable of quality retail, please do let me know.

SPG has tied up with the new retail chain MOTO 101 in this hope and hope that there will soon be more like them in the market.

Re: MT Helmets - Genuine?

Fair enough, though I had clearly communicated to the sales person my head circumference and had requested a M size yet i was offered a L size saying that after wearing a Balaclava it would fit better. Please understand that there are people who need to be educated about Helmet sizing and though i was a little informed about sizing i wasn't completely sure.

Respect that,let me first clarify that the Helmet was used only while riding back after purchase till date,can post pictures if need arises,but please check with your people, i personally dropped by the next day with my Helmet but was told that the Liners were not in stock and even after i told them that i can leave my helmet with them and i spoke to sunny on this i was asked to keep the helmet and said i would be called when the liners arrive. I could have got the same response when i had called right..?? i wouldn't have wasted my time to drop by and get the same exact response.

When we are talking about MT helmets it is bound that there will be questions raised against the product. which i think is not off-topic.
and On point No 2 i completely agree and will take it via PM's.

Re: MT Helmets - Genuine?

[MENTION=29015]Sunnyside_up![/MENTION] : Hi just wanted to know how is SPG catering to the North East market in india? I personally know of many riders who are keen on investing on good riding gears but are left with either fakes or helmets like LS2 and above charged at twice the rate in places like Guwahati and other states in and around. Secondly, If it is possible could you also elaborate on change or return policy on the items procured from SPG especially say MT helmets on the event of someone ordering it over online/tele call: if there are mis-matches with the sizes, damaged goods etc. for any reason (i am not sure whether this is relevant in this thread).

If SPG does cater to the remote markets via online/tele calls i believe it will be of great help to pass on this message to those who are keen on investing on various safety gears.


Cheers,

Re: MT Helmets - Genuine?


[MENTION=12734]Racing Hart[/MENTION] - when you contacted me, you told me that you had bought the helmet after personally trying it on at the Chennai store. So its not fair to blame the "sales guy" for your mistake in sizing - why did you buy a loose fitting helmet in the first place? Blaming the "sales guy" for your error is the easiest and most common excuse and normally not entertained by any company. Yet I immediately offered to exchange the liners when the stocks came in even though you had already used it, asking you to leave the helmet behind in the store. Please check your PM exchange with me to verify whether what I'm saying is true or not. I have it saved but did not publish it here because what was a private exchange should remain private - at least that's what I think.

So how does my immediate response and offer to help, ( though I'm not bound to ) constitute poor customer relations or a trust deficit?

I did not respond to your query on this thread for two reasons :

1. It was off-topic and irrelevant to this thread, which is to discuss MT Helmets, not SPG.
2. Our communication exchange was off-line and again not relevant to this forum. On this forum I'm a member just like you, sharing and participating in online discussions and any issue that you need to discuss with me about something that transpired offline especially a commercial transaction should remain offline, don't you think?

Re: MT Helmets - Genuine?

My experience with SPG,Bought the MT Axxis from SPG in the month of March,my head circumference being 57.5 I had requested a M size to which the sales guy replied they have only L and it would fit snugly which certainly was not the case, called them up like every week for the thicker liners to which I still have not got any answers. The helmet is lying in my room unused as it does not feel snug enough,my question is why are you marketing a product when you don't have proper stocks lined up for them???, its not like I am well off and can splurge on Biking gears but I trusted you guys. P.s. I still love your product line up and pricing. Please improve your customer relations. You can tell the truth instead of choosing not to answer. That way at least we can trust you guys.

Re: MT Helmets - Genuine?

I forgot to add. The prices are pasted on the box, as per law with other details. The prices are also listed on the SPG website. Purchase from a authorised reseller from the SPG network with a proper tax invoice as proof of purchase will validate the warranty.



Ok. So I have no idea why the picture turned by 90 degrees, but if you tilt your head to the side, you can read the label!

Cheers!

Re: MT Helmets - Genuine?

I love the way you clarify things [MENTION=29015]Sunnyside_up![/MENTION]