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Yamaha Fz 25 Dealer Problems and Impressions

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  • Yamaha Fz 25 Dealer Problems and Impressions

    Hello everyone it's been six years since I joined XBHP and this is my first post.

    After riding two strokes for years I finally planned to upgrade my ride. With lot of considerations, discussions and waiting finally the decision factor was between Apache 200 Fi
    Bajaj Dominor
    Yamaha FZ 25

    Since there was no speculated date of Apache 200 coming I dropped it now it was between Dominor and FZ 25

    First I went into Yamaha showroom asking for a test ride first answer came was a big no, i got a bit frustrated and walked into a Bajaj showroom right away they handed me the keys of Bajaj Dominor. First impressions I was totally satisfied expect the weight to handle in the city.

    Almost decided with Dominor I got a call from Aditya Yamaha to test ride the Yamaha. Initial impression was good I was able to flick the bike and it was very good and it had amazing torque to pull through the gears.

    Being a Yamaha fan boy my heart always wanted a Yamaha so decided with Yamaha.

    I wanted a white color bike, at that time Aditya Yamaha didn't have that colour in stock so moved to Season Yamaha, representative there immediately promised me a white color bike as new lot is on its way. Paid the initial amount and waited for the delivery.
    After couple of days no information from the showroom. I went in personnel to check the status, they informed the load has arrived they are yet to unload the bike.
    Waited for another couple of days no information again went directly and the guy said bike has arrived and went to see and he said only one bike has come please choose from it. After initial test ride I was not convinced the bike was not like the one I test rode but service manager told it will be alright after final pdi I had no choice either .

    Finally the date came for taking the delivery out of excitement I went to service center before and shocked to see the bike standing in the same place where I left it, asked the guys they said it's all done waiting for water service. They handed over the bike to me with out even cleaning after the water wash with all this I took the bike cleaned it myself and took it to the temple.

    Just after reaching the temple and doing Pooja formalities I was returning back but just after 24 kms of running in the engine made unusual vibrations which I felt it through foot pegs. Next day I heard some weird noises while acclerating took it too service center and they said it's valve noise and I was sure it was not but they didn't accept.
    After running some 200 kms bike started loosing the power it had gradually and the noise was still evident and spoke with the service manager and he informed that it has been reported to Yamaha and under Yamaha engineer supervision the work will be done and left the bike there.
    They called me one evening and said bike is ready and told it was a clutch issue. But when I reached there right from body to throttle body everything was removed and kept.
    I asked for removing a clutch y u have to remove all the peripherals they just bluffed and I also noticed white paste to pack the center crank case, this grey paste no oem manufacturer will use to seal the center case. Again the service manager said when we open the center case we always ask the customer before doing it.
    I suspected something was wrong and found a crate full of FZ 25 spares. By that time they completed and gave the bike for test ride and I was convinced and asked me to deliver the bike.

    After final inspection and was about to take the bike I noticed that center case was changed and having a different engine number. They didn't have a clue and time was around 10 in the night.
    Next day morning they called and convinced me with five years extended warranty and accessories and asked me to wait for four hours to change the center case back.
    It took the whole day and I waited the whole day in the service center after changing the center back to original the issue started and I denied to take the bike.

    Fellow xbhpian Ram Prasath spoke with the MD of season motors and accepted to get a new engine from yamaha. Three days went got a call and they said Yamaha has instructed to give a new bike.
    Took the new bike a week later and has no issues till now bike is super good and getting used to it now.

    But what they said was the previous bike will be sent to Yamaha motors but what they did was registered the bike in my name and sold it to a third party for a lower price so now i have two bikes registered in my name.

    Above all this issue was not reported to Yamaha at all and don't know who the guy they introduced me as Yamaha service engineer is what he did all the te when such a issue was happening under his supervision.



    Yamaha RX100 (1993)
    Yamaha RX135 (2000)
    Bajaj Pulsar 150 (2004)
    Yamaha FZ-25 (2017)
    TVS N-Torq (2018)

    "Owners Pride Neighbors Envy"

  • #2
    Re: Yamaha Fz 25 Dealer Problems and Impressions

    you mean to say your first 'thread' and not post, right? Because i see more than 500 posts under your name already!

    First one approved.
    (Been There Done That) x 3.25

    Comment


    • #3
      Re: Yamaha Fz 25 Dealer Problems and Impressions

      Originally posted by Dinesh.P View Post
      Hello everyone it's been six years since I joined XBHP and this is my first post.

      After riding two strokes for years I finally planned to upgrade my ride. With lot of considerations, discussions and waiting finally the decision factor was between Apache 200 Fi
      Bajaj Dominor
      Yamaha FZ 25

      Since there was no speculated date of Apache 200 coming I dropped it now it was between Dominor and FZ 25

      First I went into Yamaha showroom asking for a test ride first answer came was a big no, i got a bit frustrated and walked into a Bajaj showroom right away they handed me the keys of Bajaj Dominor. First impressions I was totally satisfied expect the weight to handle in the city.

      Almost decided with Dominor I got a call from Aditya Yamaha to test ride the Yamaha. Initial impression was good I was able to flick the bike and it was very good and it had amazing torque to pull through the gears.

      Being a Yamaha fan boy my heart always wanted a Yamaha so decided with Yamaha.

      I wanted a white color bike, at that time Aditya Yamaha didn't have that colour in stock so moved to Season Yamaha, representative there immediately promised me a white color bike as new lot is on its way. Paid the initial amount and waited for the delivery.
      After couple of days no information from the showroom. I went in personnel to check the status, they informed the load has arrived they are yet to unload the bike.
      Waited for another couple of days no information again went directly and the guy said bike has arrived and went to see and he said only one bike has come please choose from it. After initial test ride I was not convinced the bike was not like the one I test rode but service manager told it will be alright after final pdi I had no choice either .

      Finally the date came for taking the delivery out of excitement I went to service center before and shocked to see the bike standing in the same place where I left it, asked the guys they said it's all done waiting for water service. They handed over the bike to me with out even cleaning after the water wash with all this I took the bike cleaned it myself and took it to the temple.

      Just after reaching the temple and doing Pooja formalities I was returning back but just after 24 kms of running in the engine made unusual vibrations which I felt it through foot pegs. Next day I heard some weird noises while acclerating took it too service center and they said it's valve noise and I was sure it was not but they didn't accept.
      After running some 200 kms bike started loosing the power it had gradually and the noise was still evident and spoke with the service manager and he informed that it has been reported to Yamaha and under Yamaha engineer supervision the work will be done and left the bike there.
      They called me one evening and said bike is ready and told it was a clutch issue. But when I reached there right from body to throttle body everything was removed and kept.
      I asked for removing a clutch y u have to remove all the peripherals they just bluffed and I also noticed white paste to pack the center crank case, this grey paste no oem manufacturer will use to seal the center case. Again the service manager said when we open the center case we always ask the customer before doing it.
      I suspected something was wrong and found a crate full of FZ 25 spares. By that time they completed and gave the bike for test ride and I was convinced and asked me to deliver the bike.

      After final inspection and was about to take the bike I noticed that center case was changed and having a different engine number. They didn't have a clue and time was around 10 in the night.
      Next day morning they called and convinced me with five years extended warranty and accessories and asked me to wait for four hours to change the center case back.
      It took the whole day and I waited the whole day in the service center after changing the center back to original the issue started and I denied to take the bike.

      Fellow xbhpian Ram Prasath spoke with the MD of season motors and accepted to get a new engine from yamaha. Three days went got a call and they said Yamaha has instructed to give a new bike.
      Took the new bike a week later and has no issues till now bike is super good and getting used to it now.

      But what they said was the previous bike will be sent to Yamaha motors but what they did was registered the bike in my name and sold it to a third party for a lower price so now i have two bikes registered in my name.

      Above all this issue was not reported to Yamaha at all and don't know who the guy they introduced me as Yamaha service engineer is what he did all the te when such a issue was happening under his supervision.



      Great buddy hats off to you and I think it could be demo bike which was delivered to you and dealer do this type of tricks but the biggest thing was your bike got replaced. Congratulations on your second FZ25[emoji3].

      Comment


      • #4
        Re: Yamaha Fz 25 Dealer Problems and Impressions

        Originally posted by sunilg View Post
        you mean to say your first 'thread' and not post, right? Because i see more than 500 posts under your name already!

        First one approved.
        Absolutely first thread [emoji106]
        Yamaha RX100 (1993)
        Yamaha RX135 (2000)
        Bajaj Pulsar 150 (2004)
        Yamaha FZ-25 (2017)
        TVS N-Torq (2018)

        "Owners Pride Neighbors Envy"

        Comment


        • #5
          Re: Yamaha Fz 25 Dealer Problems and Impressions

          Originally posted by revvharder View Post
          Great buddy hats off to you and I think it could be demo bike which was delivered to you and dealer do this type of tricks but the biggest thing was your bike got replaced. Congratulations on your second FZ25[emoji3].
          Thank you ... Actually their demo bike was a blue color Yamaha it was performing far better than this. If no options was left I would have taken that bike
          Yamaha RX100 (1993)
          Yamaha RX135 (2000)
          Bajaj Pulsar 150 (2004)
          Yamaha FZ-25 (2017)
          TVS N-Torq (2018)

          "Owners Pride Neighbors Envy"

          Comment


          • #6
            Re: Yamaha Fz 25 Dealer Problems and Impressions

            Please complain to Yamaha regarding such dishonest dealers.

            Comment


            • #7
              Re: Yamaha Fz 25 Dealer Problems and Impressions

              Originally posted by Mascherano View Post
              Please complain to Yamaha regarding such dishonest dealers.
              I don't find a way to do that ..
              Yamaha RX100 (1993)
              Yamaha RX135 (2000)
              Bajaj Pulsar 150 (2004)
              Yamaha FZ-25 (2017)
              TVS N-Torq (2018)

              "Owners Pride Neighbors Envy"

              Comment


              • #8
                Re: Yamaha Fz 25 Dealer Problems and Impressions

                Use social media.

                Comment


                • #9
                  Re: Yamaha Fz 25 Dealer Problems and Impressions

                  Originally posted by Dinesh.P View Post
                  I don't find a way to do that ..
                  Mail or dial toll free number, explain all the issue and tell them to immediately transfer the ownership to other person.

                  Comment


                  • #10
                    Re: Yamaha Fz 25 Dealer Problems and Impressions

                    Originally posted by Mascherano View Post
                    Use social media.
                    That is the next step
                    Yamaha RX100 (1993)
                    Yamaha RX135 (2000)
                    Bajaj Pulsar 150 (2004)
                    Yamaha FZ-25 (2017)
                    TVS N-Torq (2018)

                    "Owners Pride Neighbors Envy"

                    Comment


                    • #11
                      Re: Yamaha Fz 25 Dealer Problems and Impressions

                      Originally posted by Chandan92 View Post
                      Mail or dial toll free number, explain all the issue and tell them to immediately transfer the ownership to other person.
                      Will try reaching them
                      Yamaha RX100 (1993)
                      Yamaha RX135 (2000)
                      Bajaj Pulsar 150 (2004)
                      Yamaha FZ-25 (2017)
                      TVS N-Torq (2018)

                      "Owners Pride Neighbors Envy"

                      Comment


                      • #12
                        Re: Yamaha Fz 25 Dealer Problems and Impressions

                        Originally posted by Dinesh.P View Post
                        Will try reaching them
                        Call them on 1800-420-1600 or email at [email protected]

                        I am sure Yamaha takes things like this seriously. You might need to provide proof to them so that they may take action against such dealers. However, I doubt it, because the dealer has been careful to give you another bike.

                        If there is another bike registered on your name and its still running, then it is a problem for you if that guy is involved in accident. So please report this to RTO and get that registration cancelled.
                        There are no short-cuts to any place worth going. So ride safe when you are treading uncharted roads.

                        Comment


                        • #13
                          Re: Yamaha Fz 25 Dealer Problems and Impressions

                          Originally posted by prajnyan View Post
                          Call them on 1800-420-1600 or email at [email protected]

                          I am sure Yamaha takes things like this seriously. You might need to provide proof to them so that they may take action against such dealers. However, I doubt it, because the dealer has been careful to give you another bike.

                          If there is another bike registered on your name and its still running, then it is a problem for you if that guy is involved in accident. So please report this to RTO and get that registration cancelled.
                          I have already spoke regarding this .. to transfer the name they asked me time for getting it registered and once it is done they will transfer
                          Yamaha RX100 (1993)
                          Yamaha RX135 (2000)
                          Bajaj Pulsar 150 (2004)
                          Yamaha FZ-25 (2017)
                          TVS N-Torq (2018)

                          "Owners Pride Neighbors Envy"

                          Comment


                          • #14
                            Re: Yamaha Fz 25 Dealer Problems and Impressions

                            This is a serious case.

                            Comment

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