Hello,

I got the delivery of my Bullet electra 10 days back. Right from day 1 there was consistent noise coming from chain.
I have visited showroom twice in past 10 days. There came a shocking revelation yesterday as service adviser informed me that chassis is out.
Chain is rubbing against chassis so extensively that it has left scratch marks on the chassis near swing arm.
I have already mailed RE customer care regarding issue, asking for a total new bike as a replacement.

10 days old bike, 180 KM on odometer & chassis is out ! cant get more frustrating as a rider

Please help me out as how to approach this problem.