Quote:
Originally Posted by Omi
I too had HORRIBLE experience with Kinetic,
My kinetic nova which i had been riding before getting my bike was one of them
at the last of its life, its mileage had gone to 13-14 KMPL.
I couldn't even bunk my tuition's as it demanded a lot of money to take
that petrol drinking monster out for a roam while I bunked my tuition  .
(that time no pocket money  )
Kinetic(KH) once ruled with its Kinetic 4T.
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similar with LML....... their service were pathetic.......even the basic parts were not available at that time....... had to rely on duplicate parts........ so was the case with Kinetic........ remember what happened with Comet.......... no spare parts......... Kinetic ruled with 4T........ till now people use them & use them in numbers........ you can see good no. of them on roads........
so providing just good product is not the criteria to be hit among the customers........ its the service which a customer wants and looks for........ if the service is good & the service centre guys are experiencd in solving the customers problem, the product will be hit......... no company has to bring rocket science........ but for M&M it'll be little tougher........ so M&M you have to provide good service, decent product for masses and really competing & challenging product to built your image as a serious player in the market........ otherwise rest of the companies are here to show you the path to your own grave.........