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Re: D390 2017: Ktm has no solution, no recalls, no deadlines :: Protest begins now
Hi All,
I am not a KTM owner though i was in a race with my mind of having one earlier. Let me come to the point, I own a rtr 200 and i had faced a Few Problems before, which after multiple queries with SVC and I being disappointed Finally went directly to the TVS Complaints page registered my queries which made me provide the nearest service center as well. Within a days time my query was directly told to the SVC center and i was made to give my bike to rectify the issues free of cost. Since then i get proper service reminders, feedbacks after service from both the service center and TVS about my bike's condition. My Question is KTM must be having such a complaints register page where your queries can be directly dealt with and an immediate action being taken to solve the problem at the earliest. But surely depends on how serious they take such issues and how fast these issues are solved. Obviously it's hard to be listening to the BS talks from the service centers and their lackluster responses, you can try to put these concerns directly on their website in the contact us section and try getting a best solution for your problems. Moreover like in the earlier posts in this thread you can check the international forums to check how these issues are solved and possibly ask your svc to take the same to course of actions to solve your mechanical concerns. Just my few bits. I hope i have not added fuel to the burning fire rather watered it douse off.
Regards,
Abi
Hi All,
I am not a KTM owner though i was in a race with my mind of having one earlier. Let me come to the point, I own a rtr 200 and i had faced a Few Problems before, which after multiple queries with SVC and I being disappointed Finally went directly to the TVS Complaints page registered my queries which made me provide the nearest service center as well. Within a days time my query was directly told to the SVC center and i was made to give my bike to rectify the issues free of cost. Since then i get proper service reminders, feedbacks after service from both the service center and TVS about my bike's condition. My Question is KTM must be having such a complaints register page where your queries can be directly dealt with and an immediate action being taken to solve the problem at the earliest. But surely depends on how serious they take such issues and how fast these issues are solved. Obviously it's hard to be listening to the BS talks from the service centers and their lackluster responses, you can try to put these concerns directly on their website in the contact us section and try getting a best solution for your problems. Moreover like in the earlier posts in this thread you can check the international forums to check how these issues are solved and possibly ask your svc to take the same to course of actions to solve your mechanical concerns. Just my few bits. I hope i have not added fuel to the burning fire rather watered it douse off.
Regards,
Abi
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