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Updated: Yamaha has resolved RAK's issue

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  • #16
    @aargee

    Hey I had a problem with my Starter Motor which I got replaced from the SVC guy after paying 1100 Rs which I think should come under warranty.

    Comment

    • #17
      Originally posted by RAK View Post
      @aargee

      Hey I had a problem with my Starter Motor which I got replaced from the SVC guy after paying 1100 Rs which I think should come under warranty.

      the Starter Motor is covered under warranty.

      @Rak: please check ur inbox for PM.

      Comment

      • #18
        Originally posted by RAK View Post
        Hey I had a problem with my Starter Motor which I got replaced from the SVC guy after paying 1100 Rs which I think should come under warranty.
        Oh!!! OK, I thought you were waiting for some other part & intended to ship for you from Chennai
        Skill is what keeps you on a Motorcycle
        Awareness + Skill is what keeps you out of harm's way
        ATGATT + Awareness + Skill means you might Live To Ride another day

        Comment

        • #19
          Originally posted by aargee View Post
          Oh!!! OK, I thought you were waiting for some other part & intended to ship for you from Chennai
          No Bro....Thanks. If i need anything from Chennai will surely ask you

          Comment

          • #20
            Originally posted by RAK View Post
            @Ksatish

            I will try sending one more email to [email protected] and [email protected]
            Bro, you have to keep sending some hard words.. Keep sending the updates to them.. you have to update them daily about the service stations and your problem.. I am sure they will call up the service station..
            Please use all possible safety measures while riding and remember others also riding on the same road...

            Comment

            • #21
              ^^^ very true RAK keep updating them and keep sending them mail unless they actually contact you..... just forward the previous mail and ask for update

              Save the Earth - We are the one who are running out of time, as Earth will take it own time to heal but that time may not be enough for us.

              http://www.ridesafewith.me
              I dont just ride my bikes, I live with them.
              Yamaha RX100 (1987 model)
              Yamaha YZF R15 (2010 model)
              Hero Impulse (2012 model)
              Mahindra Thar (2015 model)
              GIRed 2012

              Comment

              • #22
                I actually cant understand the arrogance of the SVC guys....they act as if they dont need us.....i mean, when i went for my 1st service there was less crowd and did everything in front of my eyes....but till 4th service my experience got worst......i was not allowed to stand near my bike to look what they were doing. I actually use to stand near the entrance so that my bike is visible and i can see what they were doing.

                I think my local mechanic is better than those service guys.....atleast he fix my bike in front of my eyes and sincerely tells me what actually the problem is. Not like the SVC guys who will fool you around.

                Comment

                • #23
                  ^ Not meaning to defend anybody, but most A.S.Cs do not allow customers into work area. Atleast they are not supposed to officially. I think its because if any mishap occurs to the customer then they become liable.
                  A lone amateur built the ark. A large group of professionals built the Titanic...

                  Comment

                  • #24
                    Originally posted by NitinGirish View Post
                    Atleast they are not supposed to officially. I think its because if any mishap occurs to the customer then they become liable.
                    Nitin - Strongly agree & this is true. Forget the mishaps, if a customer is expert in shop lifting & steals one of the special tool, who's to be blamed?
                    Skill is what keeps you on a Motorcycle
                    Awareness + Skill is what keeps you out of harm's way
                    ATGATT + Awareness + Skill means you might Live To Ride another day

                    Comment

                    • #25
                      ^^^ guess what? same thing happened in Pearl Yamaha. They were liberal with customers watching their bikes being services. They still are. But, a few bits of some very good quality imported took kit they got for the R1 capsule are missing. Now whom to blame?

                      I don't mean to say that customers would have lifted them. But then, whom to blame?

                      Good that they got the surveillance cameras installed (mostly not just because of that incident)

                      Comment

                      • #26
                        Yeah most of the SVC's dont allow.
                        but some SVC's like PSN YAMAHA @ Cochin,they have a huge glassed window in the waiting area so tht you can watch you vehicle frm there.

                        But whenever its isn't crowded and when they have not dont a proper job with my bike,i stay next to them to make sure they do the job!
                        Smoke rubber,not tobacco.

                        -Life Through-the-Lens
                        -For HELLA/VALEO [BMW/AUDI/FORD/LINCOLN/SKODA],P220,Aftermarket Projectors,pls contact me!

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                        • #27
                          Hi Guys, Finally i got the refund for the Starter Motor from Kamla Yamaha.
                          Thanks everyone for your help.

                          Comment

                          • #28
                            Way to go RAK..... YES YAMAHA!!!!!

                            Save the Earth - We are the one who are running out of time, as Earth will take it own time to heal but that time may not be enough for us.

                            http://www.ridesafewith.me
                            I dont just ride my bikes, I live with them.
                            Yamaha RX100 (1987 model)
                            Yamaha YZF R15 (2010 model)
                            Hero Impulse (2012 model)
                            Mahindra Thar (2015 model)
                            GIRed 2012

                            Comment

                            • #29
                              Originally posted by RAK View Post
                              Hi Guys, Finally i got the refund for the Starter Motor from Kamla Yamaha.
                              Thanks everyone for your help.
                              Good to hear RAK; So I guess its time to change the thread's title too.
                              Skill is what keeps you on a Motorcycle
                              Awareness + Skill is what keeps you out of harm's way
                              ATGATT + Awareness + Skill means you might Live To Ride another day

                              Comment

                              • #30
                                Thread title changed to Yamaha has resolved RAK's issue on request
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