Whenever you vehicle get stolen, dial 100 on the spot not because cops will get your bike back
but this is a very important step. According to insurance company's regulation : You must inform insurance company and police within 24 hours of vehicle theft. Do have a good look on the cop who takes your charge as he'll be the guy who'll get your police related documents from the PS in the future.Next step is to call the insurance company, sending a speed post or telegram is another good option because in this case you'll have the proof that you've have informed the insurance company. Insurance inspector will visit your home for inspection and he'll make you aware about all the docs needed to file the claim (don't bribe him, this may put your case in negative image in his mind). There will be 2 very important people in every vehicle theft case : Police Officer and Insurance Inspector. You'll need to be very warm and soft with them and will have to be in touch with them regularly.
There are 2 steps of receiving the claim :
Step 1 : Claim Form Submission with necessary docs :
1. F.I.R in original.
2. Original RC
3. Original Insurance Copy
4. Original and Valid Pollution Certificate
5. Financier N.O.C (if financed)
6. Both Bike's Keys (Original)
7. Your Statement
8. Your neighbour Statement (to make case appear stronger)
9. Certificate from National Crime Bureau Authority.
10. Vehicle Non-Traceable report from Police Station (which comes after 3 months of theft)
11. Original Bike Purchase Bill with receipt
12. Police informed report (100 number receipt or statement of respected police officer who is inspecting your case)
When these documents are submitted along with the claim form, they (Insurance company) will ask for :
Step # 2 : Approval
1. Transfer of Bike RC to Insurance Company
2. Signed receiving copy in advance (that you have received your claim etc)
3. Respective Police Station's S.H.O's approval; (that if bike is found later on, it will be given to insurance company not to you).
Important Tips :
1. Always be patient and soft with police and insurers if you want to have your claim, they may torcher you with delays but you'll have to be careful and warm to handle the situation.
2. Keep visiting police station (you may have to visit them dozens of time).
3. You may have to do setting with your police officer (chalta hai bhai agar paisa chahiye to) This is India.
4. Keep in touch with insurance inspector.
Bottomline :
Guys, you should be very caseful with your vehicle. No insurance company or police give a damn what has happened with you. You are own responsible for everything. You'll have to encounter the real system of Indian judiciary and have to face the curruption at every step.
Be consistant and smart. You can get your money within 6 months.
Good Luck.



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