KTM RC 200 Owners Experience Thread

[Srvn]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

the coupon clearly mentions its either the number of days or km whichever earlier.. so they could decline warranty. yes, i agree the number of days was not explicitly mentioned in the warranty terms.. maybe you could take them to court if they decline warranty ?
try and negotiate.. but first find the cause of the faulty fuel gauge readings. if it's the float and it can be fixed for a few bucks, just pay up and get it done but if it requires the entire fuel pump to be replaced then try to negotiate for warranty.

most folks just do their free services (well, because its free) and thereafter neglect regular servicing at recommended periodic intervals. at least stick to the recommended intervals during the 2 yr warranty period and thereafter you can save money by delaying services (i.e. if you don't clock as many km between the recommended intervals). this piece of advice goes out to everyone who are concerned about warranty irrespective of the motorcycle.

+1

Cheers

[s1d]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

Yeah point noted Srvn. My only doubt is the warranty scope technically didn't mention time period except for that 7.5K kms but the service coupon does. So i was neither here nor there of a conclusion.

the coupon clearly mentions its either the number of days or km whichever earlier.. so they could decline warranty. yes, i agree the number of days was not explicitly mentioned in the warranty terms.. maybe you could take them to court if they decline warranty ?
try and negotiate.. but first find the cause of the faulty fuel gauge readings. if it's the float and it can be fixed for a few bucks, just pay up and get it done but if it requires the entire fuel pump to be replaced then try to negotiate for warranty.

most folks just do their free services (well, because its free) and thereafter neglect regular servicing at recommended periodic intervals. at least stick to the recommended intervals during the 2 yr warranty period and thereafter you can save money by delaying services (i.e. if you don't clock as many km between the recommended intervals). this piece of advice goes out to everyone who are concerned about warranty irrespective of the motorcycle.

[thatguy]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

The service interval is based on number of days or prescribed kms whichever comes first. So even if the Kms ridden is well under the interval, mentioned in the service coupon if you have exceeded the service interval days then he what Dinesh says is correct meaning you skipped/missed the service hence you may not be awarded warranty. Here's where rapport with svc's helps, try and talk to them to negotiate and firstly try to understand what the real issue is from the svc.

Cheers

Yeah point noted Srvn. My only doubt is the warranty scope technically didn't mention time period except for that 7.5K kms but the service coupon does. So i was neither here nor there of a conclusion.

[Srvn]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

[MENTION=60363]Srvn[/MENTION], [MENTION=16602]s1d[/MENTION], [MENTION=6765]ajay[/MENTION],

I visited Auto Service centre. The guys were polite and attended to the issue. But they didn't have the central database for service records setup to check for warranty. So the guy named Babu redirected me to the showroom in BTM, Udupi garden stop. In Btm showroom,there was a guy,Dinesh, he checked my service records and told "After ur periodic free services, the next service should happen within 23.5K or 120 days from last service. And ur last service happened on Sep 1 2016 which is way over the time period mentioned. So I am not sure whether ur bike comes under warranty. Leave ur bike at the centre on monday and i will mail to management and check with them whether this comes under warranty and let u know and if everything goes ok u can vollect it by Tuesday"

But in Service Record book the scope of warranty says
"To avail the benefits of warranty, the following are mandatory.
1.Availing three periodic services and two paid service at every 7500 kms.
2.Maintaining all service records duly signed and stamped by dealers with regular oil changes"

So far my service intervals were
30.1.2016 - 917kms
02.07.2016- 5342 kms
01.09.2016- 7469 kms

And my current odo is around 12.5K kms. As per my understanding, my bike is still under the required kms and eligible for service since in warranty scope it didn't say anything related to the time period. Please correct me if i am wrong. I just want to know if my bike still comes under warranty because of the kms thing or the service center guy's point is valid and correct.

The service interval is based on number of days or prescribed kms whichever comes first. So even if the Kms ridden is well under the interval, mentioned in the service coupon if you have exceeded the service interval days then he what Dinesh says is correct meaning you skipped/missed the service hence you may not be awarded warranty. Here's where rapport with svc's helps, try and talk to them to negotiate and firstly try to understand what the real issue is from the svc.

Other users can also pitch in and give your take on this.

Cheers

[thatguy]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

It is the "Auto Service" at banashankari opposite advaith hyundai svc near monotype bus stop and not the Banashankari KTM (near Pesit) service centre. These are two different svc's.

Cheers

[MENTION=60363]Srvn[/MENTION], [MENTION=16602]s1d[/MENTION], [MENTION=6765]ajay[/MENTION],

I visited Auto Service centre. The guys were polite and attended to the issue. But they didn't have the central database for service records setup to check for warranty. So the guy named Babu redirected me to the showroom in BTM, Udupi garden stop. In Btm showroom,there was a guy,Dinesh, he checked my service records and told "After ur periodic free services, the next service should happen within 23.5K or 120 days from last service. And ur last service happened on Sep 1 2016 which is way over the time period mentioned. So I am not sure whether ur bike comes under warranty. Leave ur bike at the centre on monday and i will mail to management and check with them whether this comes under warranty and let u know and if everything goes ok u can vollect it by Tuesday"

But in Service Record book the scope of warranty says
"To avail the benefits of warranty, the following are mandatory.
1.Availing three periodic services and two paid service at every 7500 kms.
2.Maintaining all service records duly signed and stamped by dealers with regular oil changes"

So far my service intervals were
30.1.2016 - 917kms
02.07.2016- 5342 kms
01.09.2016- 7469 kms

And my current odo is around 12.5K kms. As per my understanding, my bike is still under the required kms and eligible for service since in warranty scope it didn't say anything related to the time period. Please correct me if i am wrong. I just want to know if my bike still comes under warranty because of the kms thing or the service center guy's point is valid and correct.

[Srvn]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

Srvn,

This centre is does the KTM service jobs as well? I think it is a third party centre. Please correct me if i am wrong.

It is an Authorised SVC and does bajaj and KTM services, previously Kawasaki too untill Kawasaki parted with Bajaj recently, it is one of the oldest Asc in Bangalore for Bajaj.

Cheers

[thatguy]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

It is the "Auto Service" at banashankari opposite advaith hyundai svc near monotype bus stop and not the Banashankari KTM (near Pesit) service centre. These are two different svc's.

Cheers

Srvn,

This centre is does the KTM service jobs as well? I think it is a third party centre. Please correct me if i am wrong.

[Srvn]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

Yeah sure Ajay.. as [MENTION=16602]s1d[/MENTION] mentioned I will be visiting the banashankari branch this weekend. Let us see what happens..

It is the "Auto Service" at banashankari opposite advaith hyundai svc near monotype bus stop and not the Banashankari KTM (near Pesit) service centre. These are two different svc's.

Cheers

[s1d]

Re: KTM RC 200 Owners Experience Thread

A quick update on my 1st gear issue.
Went to the SVC. All he had to do was adjust the rod connecting the lever to the gearbox. So he just tightened and loosened a pair of nuts. Everything is fine now.
He also said it's a very common issue in rc200 and rc390.

yeh, that's the tie-rod adjustment i was talking about. pretty common on these ktm's, get it checked and adjusted every service and it should be fine.

[raj.pranay]

Re: KTM RC 200 Owners Experience Thread

A quick update on my 1st gear issue.
Went to the SVC. All he had to do was adjust the rod connecting the lever to the gearbox. So he just tightened and loosened a pair of nuts. Everything is fine now.
He also said it's a very common issue in rc200 and rc390.

[thatguy]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

please update us what happened later...

Yeah sure Ajay.. as [MENTION=16602]s1d[/MENTION] mentioned I will be visiting the banashankari branch this weekend. Let us see what happens..

[Ajay Vishwanath]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

Thank u @s1d.. i feel like shaktimaan now... Thank u everyone for ur kind replies..

please update us what happened later...

[thatguy]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

It could most probably be a faulty float that is causing wrong fuel level readings.
They could actually pressure test the fuel pump and that will let you know if it is the fuel pump which is indeed faulty. And being a sane rider has nothing to do with the pump.. it's just a part (unfortunately electronic) and can fail anytime.

And whatever is the cause it is covered under warranty.. don't fall for the BS they say like 1 yr for electricals.. It's 2yrs or 30k km which ever is earlier.
Only the battery and bulbs are not covered under 2yr warranty (battery 1yr and bulbs are consumables hence no warranty). Everything else electronic/electricals (stator coil, ignition coil, ecu, fuel pump, sensors etc..) all are covered under the standard 2yr/30k km warranty.

Write a polite but strong email to [email protected] & [email protected] explaining the issue and the response from the dealer. Tell them you want it in writing that warranty will not be provided.

You could also try visiting the Auto Service, Banashankari dealer.. i've heard good reviews about them. But who ever the dealer don't budge if they decline warranty.. and try to avoid leaving the bike at the svc.. always stay around and get it fixed.

Thank u [MENTION=16602]s1d[/MENTION].. i feel like shaktimaan now... Thank u everyone for ur kind replies..

[s1d]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

Thank u.. Oh yeah, mostly i am a sane rider in city and warm the bike up before i take it out on any day. I tried filling the tank up till the brim but still the indicator stays the same. And i still didn't find any logic between the pump issue and the indicator as the service guy says. He added "Sir, only one year warranty for electricals. If sensor is fried i am not sure whether it will come under warranty".

It could most probably be a faulty float that is causing wrong fuel level readings.
They could actually pressure test the fuel pump and that will let you know if it is the fuel pump which is indeed faulty. And being a sane rider has nothing to do with the pump.. it's just a part (unfortunately electronic) and can fail anytime.

And whatever is the cause it is covered under warranty.. don't fall for the BS they say like 1 yr for electricals.. It's 2yrs or 30k km which ever is earlier.
Only the battery and bulbs are not covered under 2yr warranty (battery 1yr and bulbs are consumables hence no warranty). Everything else electronic/electricals (stator coil, ignition coil, ecu, fuel pump, sensors etc..) all are covered under the standard 2yr/30k km warranty.

Write a polite but strong email to [email protected] & [email protected] explaining the issue and the response from the dealer. Tell them you want it in writing that warranty will not be provided.

You could also try visiting the Auto Service, Banashankari dealer.. i've heard good reviews about them. But who ever the dealer don't budge if they decline warranty.. and try to avoid leaving the bike at the svc.. always stay around and get it fixed.

[chip94]

Re: KTM RC 200- Always on Low Fuel Level Indicator problem

Thank u.. Oh yeah, mostly i am a sane rider in city and warm the bike up before i take it out on any day. I tried filling the tank up till the brim but still the indicator stays the same. And i still didn't find any logic between the pump issue and the indicator as the service guy says. He added "Sir, only one year warranty for electricals. If sensor is fried i am not sure whether it will come under warranty".

Your float is mostly shot. Don't pay a rupee from your pocket as its not a wear and tear item.