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Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

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  • Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

    Royal Enfield Pegasus 500 owners not happy with RE.

    So, what did Royal Enfield do wrong with their loyal fanbase? They did the right things, yes, but in the wrong order.. Let us see..

    1. Firstly, they launched Pegasus edition of Classic 500, which was limited only to 250 units, and was priced at Rs 2.40 Lakh.
    The Classic Pegasus edition's official link is here: https://royalenfield.com/motorcycles...c-500-pegasus/

    2. But then, they launched Classic 350 ABS Signals for Rs 1.61 Lakh in India (which is a solid Rs. 80,000 lower than the Pegasus edition), to pay a tribute to the Indian Armed Forces, in roughly a similar theme as the 500 before it.
    As you can see, this one costs much lower, has similar classical design and ABS too, which is not even present in the senior model.
    Its link is here: https://royalenfield.com/motorcycles...c-350-signals/


    I leave the comparison to you...


    So, as a result, disgruntled Royal Enfield Pegasus 500 owners have called the RE CEO out on Twitter, with their demands which range from company recall for ABS, to refunding a certain sum, to make a low-loss exchange possible...


    And Royal Enfield responded, not quite the favourable reply the owners were expecting but still, here it is:-



    Some owners, understandably not happy with the above reply, are contemplating what once a famous Maharaja did to Rolls Royce, I guess you all remember the story?
    Yes, donating the bike to Municipality for "Swatch Bharat Abhiyan" is what some of them plan/threaten for now.


    We at Xbhp hope that doesn't happen.
    The owners have stood by the brand in highs and lows, even when Bajaj was promoting the Dominar and indirectly belittling RE with a "hathi mat palo" campaign.
    It would be sad to see such pictures go viral, specially because they're dedicated to WWII.


    Recently we saw KTM responding to a call for action, by a group of customers, but that was for quality issues from the assembly line itself. This time the situation is different, but we're still talking about premium customers...


    Dear Royal Enfield, we've seen your response, but do you have an action plan for now?



    Source: https://www.news18.com/news/auto/roy...h-1864333.html
    And Rushlane for the RE's reply image.

    ----------------------

    Xbhpians,

    Let's play a small game to have a mutual understanding of how serious the problem is.

    I'm attaching 2 images of fuel tanks of both the bikes, and I'll ask you a simple question:-- Which one is Pegasus 500 and which one is Classic 350 Signals (ABS)... ?

    You can answer in the poll above. So, here we go....

    Picture 1 is below:-
    Click image for larger version

Name:	Classic 2.jpg
Views:	1
Size:	81.0 KB
ID:	2002135

    Picture 2 is below:-
    Click image for larger version

Name:	Classic 1.jpg
Views:	1
Size:	82.3 KB
ID:	2002136
    19
    Picture 1 is 500cc, Picture 2 is 350cc.
    63.16%
    12
    Picture 1 is 350cc, Picture 2 is 500cc.
    0.00%
    0
    Don't know/ Can't judge.
    36.84%
    7

    The poll is expired.

    Last edited by Samarth 619; 09-03-2018, 03:51 AM.
    ---
    Brotherhood, Rules, Freedom. Xbhp.
    Indian riding = Alertness, Anticipation and Adjustment.

  • #2
    Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

    Desperately need a competitor now to break REs arrogance

    Comment


    • #3
      Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

      Definitely a money munching & bad move by RE!
      Don't Honk Unnecessarily

      Comment


      • #4
        Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

        What is more appalling is folks falling for the color schemes/graphics and paying a premium for it in the name on 'limited editions' and RE is taking advantage of the brand 'bullet' (which is what RE is surviving on) and milking the customers.

        Comment


        • #5
          Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

          People who paid for a paintjob has only themselves to blame. Everyone know the quality or the lack thereof of RE products, and still queued up to buy the same product with a different paintjob and a few accessories?

          Let me take a few moments to laugh at the fanboys/keyboard warriors who will defend the company.

          Comment


          • #6
            Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

            It's actually funny and even if they give away to Municipal bodies, they'll return it because it's a waste anyway that is not even good for the planet.
            Who in their right mind and all 5 senses alive will buy a RE paintjob bike, celebrating England's dominance from WW2? It's like paying the rulers who ruled us for 200 years. They still milking money from Indians and RE is having a pocket full of laughter.
            Reliability and quality are 2 things RE has never been good at. Super costly spares for what they offer and just recently they discovered that alloy wheels are a thing and ABS is an electronic black magic that actually helps stabilized braking and control - Oh wait, that's not what RE is all about, isn't it?
            What's the company's moto and aim?
            Innovation - Nopes
            Feel - ohhh the vibrations are best not spoken about.
            Quality - I'm sorry, whatt!!
            Will I buy a RE - Yes but only if they can modernize and accept for embracing good changes and make it a reliable and fun machine.
            Regards,
            Akash Yadav

            The world ain't all sunshine and rainbows. It is a very mean and nasty place. It will beat you to your knees and keep you there permanently if you let it.

            Comment


            • #7
              Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

              Originally posted by Akash.Yadav View Post
              It's actually funny and even if they give away to Municipal bodies, they'll return it because it's a waste anyway that is not even good for the planet.
              Excellent point. If they donate the bikes to Municipal bodies, the problem is they would only get a few weeks' of use out of them before they start breaking down every day, as is usual with REs.

              Even when the maharaja was insulted by Rolls Royce and he turned his Rolls collection into garbage trucks, they actually ran reliably.
              Urban Gypsies MC

              Comment


              • #8
                Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

                To be fair I don't think RE tried to dupe anyone here, the Pegasus and Signals are 500 and 350cc respectively and they seem to have just now introduced ABS into their 350cc models via the Signals and their is no ABS still on 500cc. I still personally like the look of Pegasus over Signals and the only thing I find common in looks in them is the ARMY type numbering on the tank and black colour of engine and exhaust.

                This complaint looks little unreasonable, if you consider this then even people who bought N300 should be complaining that they would have bought N400 if they had known earlier. There is always some models planned and released independently of other models and the manufacturer cannot be expected to release any news of forthcoming models to potential customers. It is simply you buy based on what is present and what is known.

                To claim that they were taken for a ride is pure BS, they already knew they were paying like crazy when the selected the model just based on color and branding.

                Comment


                • #9
                  Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

                  Case of sour grapes of a new model coming in-RE has every right to come up with new models with new add on features as and when they deem fit.
                  Dad's Bajaj Super-1983-1989
                  Hero Honda Sleek-1989-1992
                  Rajdoot Yamaha RD350-1990-2017
                  Royal Enfield Bullet Std 1970 model-1991-1997
                  Bajaj Pulsar P220EFI-2008-2011
                  Bajaj Avenger220-2011--------
                  Harley Davidson XG750 Street ABS 2017---
                  KTM Duke390 BS3 2016-2020
                  RE Himalayan BS4 2020-

                  Comment


                  • #10
                    Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

                    Originally posted by girishb View Post
                    People who paid for a paintjob has only themselves to blame. Everyone know the quality or the lack thereof of RE products, and still queued up to buy the same product with a different paintjob and a few accessories?

                    Let me take a few moments to laugh at the fanboys/keyboard warriors who will defend the company.

                    Truly said. RE is already munching millions of dollars by selling a heavy piece of steel junk with ancient technology from the Ist world war. Why will they stop capitalizing the blind egoistic fanboys now!?

                    It's double the fun when RE fanboys came to know that they wasted insane amount of money on a sticker job and the same sticker job comes on a lower model, that was just too much for their tiny brains to handle! What did they expect from a cheap good-for-nothing brand, loyalty?

                    Fair valuation of RE motorcycles: Base models should be around Rs. 70000, that too just because steel is costly nowadays. All other hyped up models: around 90000 to 100000.

                    Comment


                    • #11
                      Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

                      I guess the pegasus owners should be happy with whatever they have and shouldn't demand their money back from the company i.e because first they themselves choose the big bulk metal as their ride, they should be happy about their choice as they got dual disc because of dominor in the market..now RE has added ABS too, probably to compete with dominor and other bikes in the market, so IMHO RE Boys should be happy that their getting some technology on their metal movers.. Because of other brands bajaj to be on point
                      INVEST IN AN RE AND REGRET OR BE HAPPY, BUT DO NOT ASK ANYTHING BACK FROM THE COMPANY, else the company sentiments gets hurt forget about the riders [emoji23]

                      Comment


                      • #12
                        Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

                        Originally posted by Anuj Agarwal View Post
                        I guess the pegasus owners should be happy with whatever they have and shouldn't demand their money back from the company i.e because first they themselves choose the big bulk metal as their ride, they should be happy about their choice as they got dual disc because of dominor in the market..now RE has added ABS too, probably to compete with dominor and other bikes in the market, so IMHO RE Boys should be happy that their getting some technology on their metal movers.. Because of other brands bajaj to be on point
                        INVEST IN AN RE AND REGRET OR BE HAPPY, BUT DO NOT ASK ANYTHING BACK FROM THE COMPANY, else the company sentiments gets hurt forget about the riders [emoji23]
                        Here AFAIK point is not the technology.. it's about the pride and the emotions.
                        They've all paid extra for the limited edition tag.
                        Now RE is doing something globally stealing same platform and theme as Pegasus bikes and made signals available for public. This doesn't make any sense.
                        I mean if Pegasus is so great that RE made it limited edition.. then where are signals lacking?? They also made limited edition tag under 350 cc class no?
                        "The Answer, My Friend,

                        is Blowin' in The Wind"

                        ________________

                        Comment


                        • #13
                          Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

                          Originally posted by Samarth 619 View Post
                          Royal Enfield Pegasus 500 owners not happy with RE.

                          So, what did Royal Enfield do wrong with their loyal fanbase? They did the right things, yes, but in the wrong order.. Let us see..

                          1. Firstly, they launched Pegasus edition of Classic 500, which was limited only to 250 units, and was priced at Rs 2.40 Lakh.
                          The Classic Pegasus edition's official link is here: https://royalenfield.com/motorcycles...c-500-pegasus/

                          2. But then, they launched Classic 350 ABS Signals for Rs 1.61 Lakh in India (which is a solid Rs. 80,000 lower than the Pegasus edition), to pay a tribute to the Indian Armed Forces, in roughly a similar theme as the 500 before it.
                          As you can see, this one costs much lower, has similar classical design and ABS too, which is not even present in the senior model.
                          Its link is here: https://royalenfield.com/motorcycles...c-350-signals/


                          I leave the comparison to you...


                          So, as a result, disgruntled Royal Enfield Pegasus 500 owners have called the RE CEO out on Twitter, with their demands which range from company recall for ABS, to refunding a certain sum, to make a low-loss exchange possible...


                          And Royal Enfield responded, not quite the favourable reply the owners were expecting but still, here it is:-



                          Some owners, understandably not happy with the above reply, are contemplating what once a famous Maharaja did to Rolls Royce, I guess you all remember the story?
                          Yes, donating the bike to Municipality for "Swatch Bharat Abhiyan" is what some of them plan/threaten for now.


                          We at Xbhp hope that doesn't happen.
                          The owners have stood by the brand in highs and lows, even when Bajaj was promoting the Dominar and indirectly belittling RE with a "hathi mat palo" campaign.
                          It would be sad to see such pictures go viral, specially because they're dedicated to WWII.


                          Recently we saw KTM responding to a call for action, by a group of customers, but that was for quality issues from the assembly line itself. This time the situation is different, but we're still talking about premium customers...


                          Dear Royal Enfield, we've seen your response, but do you have an action plan for now?



                          Source: https://www.news18.com/news/auto/roy...h-1864333.html
                          And Rushlane for the RE's reply image.

                          ----------------------

                          Xbhpians,

                          Let's play a small game to have a mutual understanding of how serious the problem is.

                          I'm attaching 2 images of fuel tanks of both the bikes, and I'll ask you a simple question:-- Which one is Pegasus 500 and which one is Classic 350 Signals (ABS)... ?

                          You can answer in the poll above. So, here we go....

                          Picture 1 is below:-
                          [ATTACH]243218[/ATTACH]

                          Picture 2 is below:-
                          [ATTACH]243219[/ATTACH]
                          The 2nd image is the 350 Signal [emoji41]
                          Last edited by rreneav1987; 09-05-2018, 08:16 AM.
                          Splendor - 2k to 2006
                          Karizma - 2k3 to 2009
                          P180 - 2k6 to 2k9
                          Hunk - Oct 2k7 til now
                          ZMR - 2010 to Forever
                          RX135(2k) - 2013 to 2018
                          Ninja 250R (2010) - 2016 til now
                          RayZ - 2015 til now
                          Ninja 650 (2014) - 2017 til now


                          Delhi to Narkanda
                          Delhi to Coimbatore
                          Delhi to Nepal

                          Comment


                          • #14
                            Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

                            Originally posted by girishb View Post
                            People who paid for a paintjob has only themselves to blame. Everyone know the quality or the lack thereof of RE products, and still queued up to buy the same product with a different paintjob and a few accessories?

                            Let me take a few moments to laugh at the fanboys/keyboard warriors who will defend the company.
                            Not to forget the sentiment put in. Dedicated to WWII Heroes.

                            More like what Bajaj did with V15
                            Splendor - 2k to 2006
                            Karizma - 2k3 to 2009
                            P180 - 2k6 to 2k9
                            Hunk - Oct 2k7 til now
                            ZMR - 2010 to Forever
                            RX135(2k) - 2013 to 2018
                            Ninja 250R (2010) - 2016 til now
                            RayZ - 2015 til now
                            Ninja 650 (2014) - 2017 til now


                            Delhi to Narkanda
                            Delhi to Coimbatore
                            Delhi to Nepal

                            Comment


                            • #15
                              Re: Royal Enfield 500 Pegasus ed. owners are unhappy, with Classic 350 Signals ABS' launch.

                              I think that Pegasus LE owners have a genuine reason, irrespective of the kind of bike RE is, in quality or other attributes...
                              Yes, they knew what they're paying for, but that's not their complaint. They paid for the exclusivity which they'll be losing.
                              They paid 80k more, only for a 500cc engine, instead of 350cc, while losing out on ABS... The design language being roughly the same, with minor differences.

                              Suppose, Audi makes a 12L car with a smaller 1.2L engine, and roughly the same design as earlier cars, won't the existing owners object?

                              We've seen both the engines before, and the price difference shouldn't be this much. Not to mention ABS.
                              ---
                              Brotherhood, Rules, Freedom. Xbhp.
                              Indian riding = Alertness, Anticipation and Adjustment.

                              Comment

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