I wish to change my INTERNET service provider, from last 5 to 6 years i am using Hathway Cable internet.
Initially it was amazing, but recently the service has gone down drastically, I do not even receive my bill, and they end up temporarily disconnecting my service due to non-payment of the same.
Every month i need to call them up and ask for my bill amount so that i can pay.
sadly recently from last 6 months I've been having this problem of Frequent disconnections, everyday i stay disconnected for hours, whenever i call them up they give me the same old area problem reply.
I've written several e-mails to the Head Office and all these problems were temporarily solved too.
but its still there, and still the same.
Recently they've put up this fair usage policy which decreases my speed to 1/2 if i download more than 10GB a month.
All this is really pissing me off.
I did a small survey about other ISP's across mumbai, everyone has loopholes somewhere or the other.
All i need is GREAT service and an always ON connection (the one that doesn't need me to connect everytime i start the system).
other ISP users please let me know personally your isp experience.






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