Suzuki Gixxer SF : Ownership thread

[MotoBlizzard]

Re: Suzuki Gixxer SF : Ownership thread

Well in case you haven’t emailed Suzuki and the dealership, then please do so. We should all reply to one email chain if possible with these issues so they can see it over and over again.

He already did.

[judebrent]

Re: Suzuki Gixxer SF : Ownership thread

My bike also has the front fairing misaligned to the right side. Infact I checked this on all the SF bikes in the showroom and all of them have this problem. There are no functional issue with this but it looks weird and as a owner it constantly bugs you. I don't think Suzuki can repair this problem because its a design as well as manufacturing defect of the front fairing assembly welding to chassis frame.

Apart from this my bike also has a strange steering issue. Firstly it was pointing left when riding straight. Suzuki engineer then adjusted the front forks. Now the bike is pulling to left hand side. Service center is not ready to accept this problem.

Really confused how such defective bike wins awards like J D Power Initial Quality Study 2018!

Well in case you haven’t emailed Suzuki and the dealership, then please do so. We should all reply to one email chain if possible with these issues so they can see it over and over again.

[MotoBlizzard]

Re: Suzuki Gixxer SF : Ownership thread

Really confused how such defective bike wins awards like J D Power Initial Quality Study 2018!

Bogus study I am sure....

[Gixxer_SS]

Re: Suzuki Gixxer SF : Ownership thread

My bike also has the front fairing misaligned to the right side. Infact I checked this on all the SF bikes in the showroom and all of them have this problem. There are no functional issue with this but it looks weird and as a owner it constantly bugs you. I don't think Suzuki can repair this problem because its a design as well as manufacturing defect of the front fairing assembly welding to chassis frame.

Apart from this my bike also has a strange steering issue. Firstly it was pointing left when riding straight. Suzuki engineer then adjusted the front forks. Now the bike is pulling to left hand side. Service center is not ready to accept this problem.

Really confused how such defective bike wins awards like J D Power Initial Quality Study 2018!

[judebrent]

Re: Suzuki Gixxer SF : Ownership thread

Do we have a whatsapp group for SF owners? In case we do, would like to get added.

Thanks

[judebrent]

Re: Suzuki Gixxer SF : Ownership thread

Chiming in to say I too have the front right bend issue and talked to the dealership about a week ago and they said they'll see about getting a Suzuki engineer see and discuss with me what's possible.

Not that I'm expecting much but perhaps if more and more such complaints come forward something'll happen.

Your city and dealership name please ?

[PeasantCommuter]

Re: Suzuki Gixxer SF : Ownership thread

Chiming in to say I too have the front right bend issue and talked to the dealership about a week ago and they said they'll see about getting a Suzuki engineer see and discuss with me what's possible.

Not that I'm expecting much but perhaps if more and more such complaints come forward something'll happen.

Your city and dealership name please ?

Dehradun, Cypress Suzuki

[judebrent]

Re: Suzuki Gixxer SF : Ownership thread

Write them a complaint here as well, under teh "Service Support" option: https://www.suzukimotorcycle.co.in/contactus

Sure, will Just do that

[MotoBlizzard]

Re: Suzuki Gixxer SF : Ownership thread

Sure, I’ve already spoken to the dealership this afternoon. Sent him images as well as the link to this thread.

Write them a complaint here as well, under teh "Service Support" option: https://www.suzukimotorcycle.co.in/contactus

[judebrent]

Re: Suzuki Gixxer SF : Ownership thread

Heres what I would suggest. Write them a complaint anyways. Let them know that "A couple of owners from Hyderabad had already reported this very issue yet nothing has been done" and ask them what they will do to resolve your issue.

Wait for their response after that.

Sure, I’ve already spoken to the dealership this afternoon. Sent him images as well as the link to this thread.

[MotoBlizzard]

Re: Suzuki Gixxer SF : Ownership thread

So there’s not much that can be done? And according to their QC team, misalignments are okay!!! Wow. Pathetic

Heres what I would suggest. Write them a complaint anyways. Let them know that "A couple of owners from Hyderabad had already reported this very issue yet nothing has been done" and ask them what they will do to resolve your issue.

Wait for their response after that.

[judebrent]

Re: Suzuki Gixxer SF : Ownership thread

Keyword being "better". All braces are manufactured in the same way. The welds are done by the robotic arms. The bike is aerodynamically fine (somehow). They probably dont care about the Cosmetic misalignments.

So there’s not much that can be done? And according to their QC team, misalignments are okay!!! Wow. Pathetic

[MotoBlizzard]

Re: Suzuki Gixxer SF : Ownership thread

This is plain sad! Is it worth me making noise? If the front dome is replaced with one which is better manufactured would it solve the issue ?

Keyword being "better". All braces are manufactured in the same way. The welds are done by the robotic arms. The bike is aerodynamically fine (somehow). They probably dont care about the Cosmetic misalignments.

[judebrent]

Re: Suzuki Gixxer SF : Ownership thread

Atlast, someone is in agreement with me here.

Warranty cannot be claimed here as they are not even ready to take the issue into consideration. If more Gixxer owners take note of these misalignments and report it to Suzuki, maybe that will knock them in the head.

This is plain sad! Is it worth me making noise? If the front dome is replaced with one which is better manufactured would it solve the issue ?

[MotoBlizzard]

Re: Suzuki Gixxer SF : Ownership thread

Did you find a solution for this?

Unfortunately same story here. SMPIL is being an a**h*** and not addressing the issue because then they would have to make changes in teh way the front brace is being manufactured.

This issue cannot be solved unless theres a petition or a lawsuit against them in this regard.

I still keep bugging them but I have lost interest in the bike and Suzuki as a whole. Whenever the option arises I advice people not to go for Gixxer despite it being a great entry level bike but with piss poor ASS.

Call me biased but thats how it is.

As of right now the bike has 2 cosmetic defects and 3 mechanical problems. Otherwise the bike is fine.

Cosmetic defect:

1. Front brace/fairing
2. Swingarm alignment

Mechanical problems:

1. Stator assembly cover oil leak
2. Gear shift hardness
3. Valve clearance/cam chain tension > Producing ticking sound.