Personally of you give me choice of COCO pump / Shell pump I will still go to Shell :P
Service center people cannot change spare parts without taking permission from you. Ideally they should give you a call asking whether to change anything or not.
I will say, go to service center with your old bill and new bill - tell them same spare part was changed, both times without your permission and raise a ruckus. Ask for full money back simple... Tell them whatever is the case whether there is carbon build up no build up smoke no smoke you did not authorize the spare part change so you want money back.
Truth be told there is little you can do now because you already paid the money. At most service center will give you a free wash coupon that\'s all. And say sorry. That is if you raise a ruckus loud enough. Preferably in local language or impeccable English. They will say that because carbon build up they had to change and all and you will have to say that ok fine open up the engine in front of me and if I do not fine carbon then I want all money back.
By the way carbon build up story is bullshit. Generally for honda engines there is no significant carbon build up even till 60-70000 kms. That too if the engine is always run below 5000 rpms. Occasional hot engone red lining actually burns up the carbon in the engine.
Sending in a simple email complaint to Honda Customer Care is not going to help. At most you will have to email to area manager. They may not take you seriously unless you word your email properly.


. How is the braking now? Does your front tyre skid/screach when you break hard?

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