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Old 12-19-2009, 07:36 PM   #4991 (permalink)
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Quote:
Originally Posted by srini View Post
@TorQ: report it to the higher authorities...such behavior is unacceptable in any way
i too have the same problem i my last rtr its a very serious problem first u start the bike while its running in ideling speed slope the bike on left side if u hear the kirr...kirr..sound means just slope it on the right side the sound will stops.do it and rep me.i will tell u the suggestion but dont run with the sound
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Old 12-19-2009, 08:27 PM   #4992 (permalink)
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Originally Posted by TorQ View Post

Hi,
My intention to post this message is to bring to notice all x-bhp bike lovers an fair attention to situation i faced.
  1. Complain to Ministry of Consumer Affairs through CORE. Google it.
  2. File a police complaint against the guy who tried to assault you.
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hero Honda bikes is very light weight and when it falls, anyone picks it up.
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Old 12-20-2009, 07:43 AM   #4993 (permalink)
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hi torq ,

this beheviour is totally unacceptable... How can they treat a customer like this. Mail TVS GM - services stating what happened .....

its high time these guys are taught a lesson..

they must know this . CUSTOMERS ARE KINGS and if there are no customers cming they r gonna get screwed...

i will never recomend a RTR or an tvs product to anyone in my life...
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Old 12-20-2009, 08:36 AM   #4994 (permalink)
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You called?

i guess cone is covered in warrenty if your bike has done abt 10k kms. (am not sure)

I dont think cone set would go kaput so soon. I have'nt changed my bike cone set till now. But have changed all the balls 2 times now. My rtr has done close to 41k kms till now.

I guess one of the balls might have breaked else one ball might be above the other one. This might be one possibility!

(am talking abt metal balls in/around cone set)
................

will go to the SC tomorrow.

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Originally Posted by outworldly maniac View Post
but the way it is the cones dont seems to like it
................

@torq:
report the entire matter to the owner of the showroom.
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Old 12-20-2009, 10:45 AM   #4995 (permalink)
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Quote:
Originally Posted by Janardhanan View Post
hi torq ,

this beheviour is totally unacceptable... How can they treat a customer like this. Mail TVS GM - services stating what happened .....

its high time these guys are taught a lesson..

they must know this . CUSTOMERS ARE KINGS and if there are no customers cming they r gonna get screwed...

i will never recomend a RTR or an tvs product to anyone in my life...
I'm sorry not to offend any of the proud owners of tvs. but neways im not happy with the product at all. The bike has potential. but these A$$ people screw it up without knowing technology. And finally challenging the consumer im not aware of using the product.neways all said and done. People is there any way to contact TVS directly . Anyone has TVS GM email address other then "contact us" page on tvs web site. Any pointers are higly appreciated.
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Old 12-20-2009, 10:48 AM   #4996 (permalink)
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Quote:
Originally Posted by NitinGirish View Post
  1. Complain to Ministry of Consumer Affairs through CORE. Google it.
  2. File a police complaint against the guy who tried to assault you.
filing a police complaint will not yeild anything for good as i feel whole showroom mechanics and managers will not leave there employees. they instead blame me. I had a small shat with cashier girl, and she accepted that sometimes this guy behaves like this. noone is ready to speak against him. they way he behaves one should get a immpression that hez the tvs motors owners son.. b@##$$%.. sorry for using foul lang. thanks for everyones support. first let me check with my contacts to complain to TVS. if they are not replying.. then vil check what can be done next.

neways guys anyone has contacts of TVS.
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Old 12-20-2009, 10:54 AM   #4997 (permalink)
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response@tvsmotor.in

this is the id ... hope they respond...
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Old 12-20-2009, 11:00 AM   #4998 (permalink)
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if that doesnt work out get back to me....
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Old 12-20-2009, 11:07 AM   #4999 (permalink)
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Angry Hi TorQ!!!

A Ilango <A.Ilango@tvsmotor.co.in>
this is the Gm's ID... he sits in bangalore....

MAil hem wat happened to u....

I'm in talk with TVS about the mechanism to reach customer and for the mail ID's in apache website...
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Old 12-21-2009, 08:28 AM   #5000 (permalink)
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@Torq

This is really pathetic. What you have experienced is something which needs to be escalated to higher authorities. I have always had my doubts on Ashwa TVS regarding service.Even their Sales team is nothing to rave about.

Details of TVS Motor's Registered Office:

TVS Motor Company
Jayalakshmi Estates V Floor
8, Haddows Road Chennai - 600006
Ph: 044-28272233 Fax: 044-28257121

Try contacting this number/address and i am sure the higher authorities will do something about this.
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