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Hero Honda Parts unavaialibility

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  • #46
    2 Weeks and I am still waiting for Blank keys to get spare keys made, Spare availability sucks @ HH.

    sigpic

    Respect the nature and it will respect you back.....

    Cheers!!!!
    Dinesh


    First Ride to Malshej Ghats.....

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    • #47
      @FAst-ferocious:
      There is no problem here. These people deliberately stop procuring parts hence creating artificial shortage and then jack up the prices. Why do you think the price of the disc pads increased threefold in 45 days? I'm still running pillar to post for my brake seals.

      Another surprising thing is that they usually refuse to sell over the counter and insist that the bike be brought to the service station.
      What do I intend to do? Stuff ZMR drivetrain into an Ambition chassis and watch others run scared!

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      • #48
        Originally posted by Coplay@180 View Post
        He sold his 2007 ZMA-R and bought a new 2010 ZMA-R last month.
        Now that's a problem.
        Why continue to purchase from Manufacturer that doesn't care,listen to its customers and give them a hard time?
        HH will only learn when their customers move on from them.
        Last edited by RanjithMN; 09-29-2010, 10:13 PM.
        Smoke rubber,not tobacco.

        -Life Through-the-Lens
        -For HELLA/VALEO [BMW/AUDI/FORD/LINCOLN/SKODA],P220,Aftermarket Projectors,pls contact me!

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        • #49
          Hmm....weird....i manage to get almost all the parts i require at a svc near my place! Blank keys are available here! Bought 2 of it recently!

          @manoj76
          bro tell me what seal are u looking for. let me see if i can get it here!
          07 HH Zma
          11 Honda Aviator DLX
          14 Ford Figo 1.4 TDCI (Now Caged:( )
          16 Scooty Zest
          11 CBR 250R

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          • #50
            @satish:
            There are two pairs of seals:
            1. Piston seal, P.No 45209-GE2-006
            2. Dust seal, P.No 45109-GE2-006
            These are HGP. They do not come in the regular red packing.

            Thanks bro.
            What do I intend to do? Stuff ZMR drivetrain into an Ambition chassis and watch others run scared!

            Comment


            • #51
              Guys, I feel like kicking HH like anything. Its been 20 days and yet no news of the arrival of the spares. The manager is just assuring me that it will be done within a 'few days'. I've filled the After Sales Service Query form on their website. But I don't think they'll respond.

              HH sucks !!!
              From variable Bhps to a constant 17.6 Bhp.

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              • #52
                ^^^ try talking to the Regional manager of HH. That might be a great help out.

                Comment


                • #53
                  Originally posted by fast_ferocious View Post
                  Guys, I feel like kicking HH like anything. Its been 20 days and yet no news of the arrival of the spares. The manager is just assuring me that it will be done within a 'few days'. I've filled the After Sales Service Query form on their website. But I don't think they'll respond.

                  HH sucks !!!
                  sad that is...good luck mate !
                  A very good and safe biker not only because he can pop up either of the wheels,scrape his knees on a corner or go fast and make it look stylish but because he very well knows his limits and capabilities and has the patience to learn about others and ride safe ! :)

                  sigpic

                  My Saddlesore Log : The 1st Saddlesore in India on a 135cc

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                  • #54
                    Originally posted by abhichotu.abhi View Post
                    ^^^ try talking to the Regional manager of HH. That might be a great help out.
                    Can someone please provide the contact details of the Regional manager, Hyd.

                    Couldn't find in their website.
                    From variable Bhps to a constant 17.6 Bhp.

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                    • #55
                      No spares of Dazzler in City and they do not know when they would come. Not a single spare for Dazzler has arrived since its launch.

                      There is severe spares crunch for Honda service stations. The JSP Honda at Kukatpally themselves need around 500 chain-sprockt sets for Shine. The employees there are pulling their hairs when customers come and give 'gaalis' regarding the spares.
                      HH Karizma (Current) || CBF Stunner PGM-FI || Honda CB Unicorn Dazzler
                      Honda Aviator || Kinetic Flyte || Kinetic Blaze || HH Splendor

                      Two ZMAs, 9 Days in Western Ghats

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                      • #56
                        Today I decided to go and bash the SVC officials. Just when I was about to leave for the SVC, I got a call from them: "Saar, your bike parts have been dispatched from Delhi, will take 4 days to arrive."

                        I was like "Are they coming by walk?"

                        Alas! some news regarding the spare parts.




                        Originally posted by ravi@17bhp View Post
                        No spares of Dazzler in City and they do not know when they would come. Not a single spare for Dazzler has arrived since its launch.

                        There is severe spares crunch for Honda service stations. The JSP Honda at Kukatpally themselves need around 500 chain-sprockt sets for Shine. The employees there are pulling their hairs when customers come and give 'gaalis' regarding the spares.
                        Welcome to the party mate!

                        What about unicorn. One of my friends have booked a CB unicorn last week. Should I ask him to cancel the booking and go for a non-(hero)honda bike?
                        From variable Bhps to a constant 17.6 Bhp.

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                        • #57
                          Originally posted by fast_ferocious View Post

                          What about unicorn. One of my friends have booked a CB unicorn last week. Should I ask him to cancel the booking and go for a non-(hero)honda bike?
                          the spares for the unicorn dont seem to have such issues back here...
                          A very good and safe biker not only because he can pop up either of the wheels,scrape his knees on a corner or go fast and make it look stylish but because he very well knows his limits and capabilities and has the patience to learn about others and ride safe ! :)

                          sigpic

                          My Saddlesore Log : The 1st Saddlesore in India on a 135cc

                          Comment


                          • #58
                            this is not the case with only premium bikes. even the smaller bikes parts are difficult to procure. now a days BHARAT MOTORS in bhubaneswar is not selling over the counter. recently i had my bikes engine overhauled and almost 90% of parts were not available. i had a good contact with a outside dealer as a result i could procure all the parts. recently i had ordered for hero honda joy petrol tank and side panel from dealer but after running for a month it yielded no result.
                            then i sent a complaint letter to the regional office but it yielded no response. i see that it is not difficult to procure the tank and panel as it is same to CD-dawn but with different sticker and name. if i change to CD-dawn panel and tank then i have go through whole process of registration. so i cant find a solution to the above problem.
                            So can anybody please help me to procure the parts and see if it is available at any other city. or if anybody can help to reach higher officials at hero honda.
                            Photo of my joy- http://www.xbhp.com/talkies/854067-post963.html-3.88 lac km cont....Ownership review of my joy- http://www.xbhp.com/talkies/832255-post608.html- slowly updating as and when getting time. HERO HONDA CBZ EXTREME(2011) - 47K KM AND COUNTINGhttp://www.xbhp.com/talkies/motorcyc...tml#post904152-carb tuning guide

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                            • #59
                              I got an idea (taking a que from one of the posts) regarding the parts unavailability problem....
                              I see a column in Decaan Chronicle regarding issues: Like whn the customers are not given proper response from the manufactrer they publish the story in that section and some things get resloved this way..

                              I dont know if DC is circulated all over the country If yes why not we from xbhp organize to post the parts unavailability issue from as many as citys or states as possible on the same day, so that it hits the HH managment big time!!!! atleast then they will do something about the parts...
                              All the wise men of the world are called wise only after they spoke their mind, so dont keep the ideas to yourselves!

                              Comment


                              • #60
                                Originally posted by rakesh_zmr View Post
                                I got an idea (taking a que from one of the posts) regarding the parts unavailability problem....
                                I see a column in Decaan Chronicle regarding issues: Like whn the customers are not given proper response from the manufactrer they publish the story in that section and some things get resloved this way..

                                I dont know if DC is circulated all over the country If yes why not we from xbhp organize to post the parts unavailability issue from as many as citys or states as possible on the same day, so that it hits the HH managment big time!!!! atleast then they will do something about the parts...
                                What an idea Sirji. But DC is for AP, Karnataka and Bangalore only.
                                In Hyderabad edition, every Monday there is a 'Speak out' section every Monday. To publish grievances, send the details at [email protected]

                                I'm sending a mail right now describing about my experience.
                                From variable Bhps to a constant 17.6 Bhp.

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