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[Caution]: Your petrol bunk maybe cheating you.

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  • [Caution]: Your petrol bunk maybe cheating you.

    A recent incident that I consider worth posting.

    Originally posted by Reply By Bharat Petroleum
    Your Vigilance Ticket Number V000004300 . This is auto generated mail message generated from the system. Kindly do not reply to this mail. Thanking You Web Administrator Bharat Petroleum
    I dint really hope for a reply and in a casual tone pushed off the above complain....UNTILL this;
    Originally posted by Reply Sent to Bharat Petroleum
    I appreciate the concern shown by Bharat Petroleum but I'm sorry to say I cant input anything further with regard to your queries given I was issued a handwritten slip, stating the printed slips weren't available.

    It was only upon reading reviews (read: complaints of other victims on the internet) a couple of days later that I realised I HAD BEEN SHAMELESSLY LOOTED BY BHARAT PETROLEUM OFF PETROL WORTH Rs100.

    Its not about money, its a matter of Principles.

    Consequently, it is for you to know that after this revealation I have chosen to drive 5km further up to the Shell Petrol Bunk, despite Bharat Petroleum being a stone throw away from my residence.


    Find attached to this mail 2 images of the handwritten slip and 1 image of all the petrol slips of both BP and Shell thereafter from the last couple of months.
    Kindly bare with the image quality since they're shot with a mobile, a scanner being unreachable.

    Bill no. 13665
    Date 15.04.12
    Litres: 6.88
    Rate: Rs72.66
    Amount: Rs500.

    Bottomline: Its a SHAME a brand like Bharat Petroleum is being associated with such a shoddy scam.

    ―Your erstwhile customer.
    Wonder what reply will I get, or if I'll get one at all. But folks, take note, this is a dirty practice happening everywhere. Watch out!
    __________________________________________________ __________________________________________________ _______


    Viaterra Rapide - A Comprehensive Product Overview


    The Art Of Cornering - lots and lots of knee down pics

    Originally posted by Prakash Solanki
    Bikes or girls, always ride with protection.

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  • #2
    Thread Approved and Moved

    This is standard operating procedure for most petrol pump attendants. Whenever such a thing happens, insist that the filling should continue without a break. Don't let him take the nozzle out of the fuel tank. Such a thing happens to me almost every 3rd time I fill up, so kinda used to it now.

    It would be very nice if some action is taken against the said petrol pump but I doubt anything will be done. Anyways, for the future, remember to be extra careful and try not to take your eyes off the meter unless there is a really major incident happening (Natural calamity / Fire / Punishable offence under IPC ). The attendant will try to distract you at every possible opportunity whenever you fill petrol worth 500 or more.
    Advice is a form of nostalgia.
    Dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it's worth.

    Antz Travelz!! | South India Exploration Ride | Leh Triplog (Work in progress)

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    • #3
      Thats very good effort there bro. Next time if the attendant just fills petrol of 100Rs. (even if you asked him for 500Rs) stop the attendant and say fine just fill up for 100Rs .

      Have anyone tried filling up by Litres instead of filling up by amount.

      But its really great of you to take such steps and spreading the awareness. Really Appreciate it
      Last edited by IronHide Shetty; 08-29-2012, 05:12 PM.
      Ride Safe
      Vrooom Vroooom

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      • #4
        It's one of major problem throughout india we spend high cost on fuel but there is a day robbery happening there... Incredible india!
        Happy that you take such steps in action against it..
        Young riders pick a destination and go... Old riders pick a direction and go....

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        • #5
          Loz...guys there's even better way of fuel station minting money in a broad day light which is 100% legal yet no one can do anything about it; this was proved to me by a senior member here; since this isn't my original thought, I'll wait for the Gentleman to speak up.
          Skill is what keeps you on a Motorcycle
          Awareness + Skill is what keeps you out of harm's way
          ATGATT + Awareness + Skill means you might Live To Ride another day

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          • #6
            First of all apologies mods. I started a new thread regarding this on Universal Threads. My bad

            Happened with me too.
            Just one pointer guys adding to the list of points to be remembered while filling up.
            if the notch of the filler is pushed once and then released immediately, the counter shows Rs.50 though only just a cap full of petrol might have been filled.
            the guys at bunks did this twice and both the times I asked them to take out the nozzle and believe me it was dry. not even a single drop hanging from the tip, called up the manager created a scene and made him fill the beaker they have for measuring quantity. He ( the manager) showed me that the setting is accurate and told that this has been an error on the attendant's part. The attendant's expression was worth a watch when the manager came
            Keep Calm and Kaam se Kaam

            To all those how-to-run-in-the-bike-oh-it's-so-confusing. Here's an advice.
            Read and follow the OWNER's Manual. Keep it simple.. Old School technique will do more good than harm your bike

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            • #7
              Guys good news. Just got a call from that bunk's manager.

              Amit Sir is the Deputy Manager of Sales BPPL.

              Bunk Manager is Kirik Nayak who's, by the sound of it, on the verge of losing his job.

              Originally posted by The conversation
              Bunk Manager in a trembling voice: Sir woh Amit Sir ne bataya aapne complain ki thi?

              Me: Agar bataya hai toh ki hi hogi na..

              Manager: Sir abhi humne printing machine dalwa di hai.

              Me: toh?

              Manager: Sir pehle car le liye hi thi, abhi bikes waali lines mey bhi printed slips milegi. Woh bhi machine ki degi.

              Me in a pissed off tone: aapke Amit Sir ne yeh nahi bataya ki meine kis muddey ko leke complain ki hai? Mere saath dhoka hua hai. Paanch sau rupey ke badle sirf chyaar sau rupey ka petrol daala hai. *shouting* CHORI KI HAI AAPKE KARAMCHAARI NE MERE SAU RUPEY KI, CHORI.

              Manager sheepishly giggling: areh sir...Sir aap yeha petrol pump aayi na.. Yeha baithke baat karte hai..

              Me: Aa raha hu shaam ko... Amit Sir ke baat kar ke..*bang*
              Feel so proud of myself.

              At the same time wonder what's goinh to happen in the evening.
              __________________________________________________ __________________________________________________ _______


              Viaterra Rapide - A Comprehensive Product Overview


              The Art Of Cornering - lots and lots of knee down pics

              Originally posted by Prakash Solanki
              Bikes or girls, always ride with protection.

              Facebook

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              • #8
                Once a guy tried to do this to me. Caught him in the act. They filled 200 bucks of petrol for me free. Now I have a good reputation there. Not a single pump attendent will fill incorrectly in my bike, even if I don't look at the meter

                It also helps that I ride a black pulsar
                Biking is not about what you have between your legs, its all about how well you use it!!!!!!!

                Give your details here if you want to help your fellow xBhpian stranded in your city

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                • #9
                  DK Please... Darkknight from Mumbai i mean to say. He is an expert.
                  sigpic

                  Do not argue with an idiot. He will drag you down to his level and beat you with experience.

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                  • #10
                    Will DarkKnight rise on xbhp?
                    What happend man, I'm curious to know..
                    __________________________________________________ __________________________________________________ _______


                    Viaterra Rapide - A Comprehensive Product Overview


                    The Art Of Cornering - lots and lots of knee down pics

                    Originally posted by Prakash Solanki
                    Bikes or girls, always ride with protection.

                    Facebook

                    Comment


                    • #11
                      I have always heard these horror stories about bad fuel stations. Luckily for me that has not been the case for quite a few years now. I almost always use the Bharat Petroleum pump at Vile Parle East, Mumbai.

                      The interesting thing about this pump has is that it is run by an old lady who has very strong business ethics. She runs a very tight ship and is acknowledged by Bharat Petroleum as one of their best fuel stations (confirmed by my neighbor who works for Bharat Petroleum). She sells an incredible 24,000 liters of fuel every 24 hours and is considered as one of the highest fuel seller for the company. She receives 2 tanker loads of fuel a day directly from the Chembur refinery.

                      Since she receives the fuel from the refinery directly and the sheer volume of fuel that is being sold is so big, it very very unlikely that fuel quality would be bad or adulterated. In addition to that, she has trained her staff to be polite and efficient. Never heard anyone complaint about receiving short quantity.
                      Only a biker knows why a dog sticks his head out of a car window.

                      Multum in Parvo - Much in Little

                      "Yes, it is FAST! No, you CAN'T ride it!" - http://www.xbhp.com/talkies/general-...a-300-san.html

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                      • #12
                        Originally posted by IronHide Shetty View Post
                        Thats very good effort there bro. Next time if the attendant just fills petrol of 100Rs. (even if you asked him for 500Rs) stop the attendant and say fine just fill up for 100Rs .

                        Have anyone tried filling up by Litres instead of filling up by amount.

                        But its really great of you to take such steps and spreading the awareness. Really Appreciate it
                        I've had the same problem when i request a filling of 500 rs. I was duped the first time. So to avoid any mental stress I just tell the attendant that 100 rs is enough and give him a big smile and then go the other petrol bunk. This happened to me only in HP petrol bunks in chennai. IOC and BP are good. Due to the high petrol prices, i've started using Shell. But my question here is was i duped of 100rs without any filling and got only 400rs petrol in the other bunk.

                        Comment


                        • #13
                          Originally posted by ABikerAtHeart View Post
                          At the same time wonder what's goinh to happen in the evening.
                          you should have dealt with him then and there. dont give him time to come up with other hundred excuses or technical jargon, that you wont be able to challenge solely.

                          exactly such incident has happened to me at Green Park metro station petrol pump, Delhi. twice. I was very frustrated when i came to realize about it second time as both the time the attendant did cut off the fuel at Rs.100 while another attendent came from other side to distract me with credit card billing offers and other BS.

                          Third time and from then on, I follow these steps at every petrol station:

                          1. Look into the eye of the attendant when you tell him the amount of fuel you want and make sure he acknowledges it. Just to have no confusion for him, show him the fingers for numbers (4 fingers for rs. 400, 5 for rs. 500 and obvious..)

                          2. As he starts filling in, dont ever take you eyes off the meter. If someone from the other side comes talking, tell him to stop and wait till you get the full fuel. all this without even looking at the distractor. let him know from your body language that you not are interested to talk to him, will you are in middle of fuel top-up.

                          3. You will realize (and this is to confirm that whether the second attendant DID come to distract you) that when you come back to the distracting attendant to ask him again about what he was try to sell few mins back, either he wont be interested or would have walked away by then.

                          Finally, I think such miscreant acts are on the attendant/manager/accountant level and not the pump owner (individual or company). Atleast thats what i would like to believe.

                          It's better to be little active while filling rather than leaving the petrol station in utter confusion and regret.
                          www.motorcykle.in - The lighter side of motorcycling

                          Comment


                          • #14
                            Originally posted by pulsater View Post
                            tell him the amount of fuel you want and make sure he acknowledges it
                            Instead of this, I ask them to fill to brim

                            Originally posted by pulsater View Post
                            dont ever take you eyes off the meter
                            Well, switch between the filling gun & the meter; ensure the meter shows ZERO & immediately switch the focus to the gun so that the flow of petrol is ensured & then switch immediately to the meter; has to show a figure of less than Rs 50. Then keep switching per convenience.

                            Originally posted by pulsater View Post
                            If someone from the other side comes talking, tell him to stop
                            +1

                            Originally posted by pulsater View Post
                            It's better to be little active while filling rather than leaving the petrol station in utter confusion and regret.
                            101% yes
                            Skill is what keeps you on a Motorcycle
                            Awareness + Skill is what keeps you out of harm's way
                            ATGATT + Awareness + Skill means you might Live To Ride another day

                            Comment


                            • #15
                              Originally posted by The Monk View Post
                              It also helps that I ride a black pulsar
                              fear the black....even i have one ..

                              Originally posted by aargee View Post
                              Loz...guys there's even better way of fuel station minting money in a broad day light which is 100% legal yet no one can do anything about it; this was proved to me by a senior member here; since this isn't my original thought, I'll wait for the Gentleman to speak up.
                              since that gentleman didn't spoke up, kindly tell us...

                              Originally posted by aargee View Post
                              Instead of this, I ask them to fill to brim
                              this is what i also do.

                              but i am still confused, so how exactly do they cheat you, other than "one click for 50 rupees"

                              i think a similar incident happened with anant also in lonavala.
                              sigpic

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