Since we were planning for our leh theerth early next month we wanted to do some shopping. Had a very bad experience with Cramster at their showroom today. thought I should share it with you guys.
it goes like this... me, sheshaditya, vishnuu and hydbiker were planning for our trip to leh and wanted to purchase some stuff from cramster. the items were:
1. 4 Saddle bags
2. 1 Tank bag
3. 1 pair gloves
since this was relatively huge purchase we thought we should ask cramster guy for some discount. Vishnuu called up cramster and negotiated, initially he was reluctant to give away any discount, at the end he agreed that he would give 5% discount only if we purchase from his store by paying cash.
Luckily my brother was in banglore and he agreed to go to the store and pickup the goods for us. He went there today morning to make purchase worth 11,350/-
He goes and talks to the showroom guy (some Suresh or something from here onwards referred to as "store_guy") and the store_guy tells him that he wont give any discounts. my bro calls me up and tells me the situation. we tell my brother that we are from xbhp hyderabad and called up 3 days ago and someone on the other side of the phone agreed to give us 5% discount.
The reply was, "I never gave anyone discounts in the last 5 years. I wont even give discounts to xbhp banglore guys. The guys including keerthi are not here at the moment and they wont come to the store till next month. now, I am busy do you want me to make a bill or not?"
at this moment my bro gets a little pissed off and calls me to ask why I was asking him to buy stuff from some ****in cramster. I immediately called up vishnuu and asked him to call up the store_guy. vishnuu calls me up later and says the situation is ****edup and we should buy items from cramster since we dont have any time to get stuff from elsewhere.
Now, after this my brother tells him that he will buy the stuff but before that he wants to check. The store_guy tells him that he wont open the packing and he has to look at the display pieces and then take the new bags as such. At this point my brother calls me up and tells me that we should cancel the plans as the store_guy is not responding well. I convinced him that we had no other choice and he should pick up the stuff.
I purchased a tank bag few years ago from cramster. that time I dealt with Keerthi Jayasimha and it was a very pleasent deal. My brother purchased his gloves last year from cramster store and his experience was good too. but its not anymore. looks like cramster feels that they are the only guys in india with some special stuff. may be its time we should start looking for alternatives. I already started though. Though the cramster bags are decently prices and good quality; this type of behavior wont result in happy customers.
All I can say at the moment is that I am pretty pissed off and wont recommend cramster to anyone else.
Cheers,
booo






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