Experience at the showroom: Walked in on a Saturday evening to take a look at the bikes available in this series, of course a lot of research on the bikes was done even before entering there. There was almost an hour spent at the showroom and only a fraction (10 minutes) spent by a sales representative to show the different bikes available and the details of these bikes, the downside to this was of course when a test drive was asked and the response was that Harley Davidson did not provide test rides on a Saturday which was obviously weird for such a huge brand, to top this off the sales representative mentioned that in case a bike stopped anywhere on the road there was a 24 hour helpline to call the nearest service station in the country and they would come to tow the bike away, once the bike was at the service center it would take close to two months for the issue to be fixed based on the part required to fix the bike. (So there goes my Leh-Ladakh trip planned in case something had to happen in between.
Though this did not let me down to take a test ride on another day, I found that the bike handled fairly well in normal conditions but did not have the Harley identifying thump or looks other than a logo stuck onto the tank.
Outcome: Harley Davidson bikes rejected on the time taken for service, the handling on the road and the thump we all love to hear from our bikes.
2. Hyosung Aquila 250:
Experience at the showroom: The salesperson were very helpful and willing to wait on you while they answered all the questions, the test ride was charged and would be deducted from the billing once you booked the vehicle which sounded like an amazing corporate strategy to ensure you go on to buy the bike. The downside to this however were the reviews on the web where all owners complained of seating comfort and high vibrations noticed on the bikes at speeds above 100 kmph, the test ride of the bike did nothing to instil confidence in the brand nor in the bike, the bike was fast but noticed a slight vibration as the speeds increased, of course we never do find open roads in the city to reach higher speeds to test its stability. While one of the customers who had recently purchased the bike and had a delivery scheduled during my visit to the showroom had impressed me with the Tail Gun silencer on these bikes (additionally fit).
Outcome: Bikes rejected based on the reviews online about the handling and after sales service provided.
3. Triumph Bonneville:
Experience at the showroom: Unfortunately this was one of the only brands I regret not experiencing the pre-sales customer service as the only bike in the brand which fit in the budget was the Bonneville, but the reviews online seemed to dishearten me and even more the looks of the bike discourage me from trying to test drive the vehicle.
Outcome: Bike rejected based on the reviews online and failed to test drive the bike due to factors mentioned above.
4. Royal Enfield:
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