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Re: TVS Jupiter Owners Review and Experience
i had raised a complaint with TVS and got a call from TVS, after listening to that supervisor i had refused to give my vehicle. TVS told that they dont suggest decarbonising as a normal procedure and asked me details of ASC, i gave them details of ASC and asked them to take it forward. Then i received a call from ASC and they were asking me that what is the issue, i told them about this and told that i have not left my vehicle with them or given for service since the procedure mentioned was little fishy and looked unapproved. Then i got call from senior workshop manager of ASC to whom again i had to tell the whole story, then next day i got a call from TVS who told that due to their experience the ASC must have suggested decarbonising however we will have a second opinion with the works manager and requested me to bring the vehicle to ASC, they took the works manager on conference call. The works manager told me to bring and they will analyze it freshly. Then i took vehicle to ASC and works manager personally came and asked their expert mechanic to look at it, he took test drive and told that decarbonising is not required, works manager suggested we will just clear the carbon build up in the engine head and not give it outside for lathe work and all. On discussing with works manager who was very cooperative he told that carbon built up may be due to low quality of fuel also for which neither customer nor asc can do anything however that major lathe work is not required. Total bill after service came to 3000/- rs and had i listened to the earlier executive my bill would have been 5500/- rs approx. Since my service was at 24000 kms changed the mandatory kit of INR.1600/- approx, which was mandatory. Now vehicle is like new and pickup is also good have to check mileage.
I have a doubt my back tyre had some 2-3 punctures following which i changed back tyre @ around 5K kms, and front tyre didnt change, i am single owner and both tyres are good now, at 25K kms Back tyre running @ 20K Kms and Front Tyre original which is @ 25K Kms, do we need to change the tyres even if tread is good?
Originally posted by sambit
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Originally posted by kiran2508
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i had raised a complaint with TVS and got a call from TVS, after listening to that supervisor i had refused to give my vehicle. TVS told that they dont suggest decarbonising as a normal procedure and asked me details of ASC, i gave them details of ASC and asked them to take it forward. Then i received a call from ASC and they were asking me that what is the issue, i told them about this and told that i have not left my vehicle with them or given for service since the procedure mentioned was little fishy and looked unapproved. Then i got call from senior workshop manager of ASC to whom again i had to tell the whole story, then next day i got a call from TVS who told that due to their experience the ASC must have suggested decarbonising however we will have a second opinion with the works manager and requested me to bring the vehicle to ASC, they took the works manager on conference call. The works manager told me to bring and they will analyze it freshly. Then i took vehicle to ASC and works manager personally came and asked their expert mechanic to look at it, he took test drive and told that decarbonising is not required, works manager suggested we will just clear the carbon build up in the engine head and not give it outside for lathe work and all. On discussing with works manager who was very cooperative he told that carbon built up may be due to low quality of fuel also for which neither customer nor asc can do anything however that major lathe work is not required. Total bill after service came to 3000/- rs and had i listened to the earlier executive my bill would have been 5500/- rs approx. Since my service was at 24000 kms changed the mandatory kit of INR.1600/- approx, which was mandatory. Now vehicle is like new and pickup is also good have to check mileage.
I have a doubt my back tyre had some 2-3 punctures following which i changed back tyre @ around 5K kms, and front tyre didnt change, i am single owner and both tyres are good now, at 25K kms Back tyre running @ 20K Kms and Front Tyre original which is @ 25K Kms, do we need to change the tyres even if tread is good?
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