Hi Guys,
Although this is not the relevant thread to post a bike purchasing experience, but I chose this thread as I had started it, requesting people to give their inputs in selecting a bike.
I bough RTR 160 HE from Variyan TVS in Pune on 24th Jan and am still trying to get over the pathetic experience i had. Here is a sequence of events that happened -
1. I selected a Grey RTR 160 HE from Variyan showroom on Baner road.
2.Bike registration took more than a month, despite repetitive requests and me escalating the issue to TVS area manager.
3. Bike color was wrong on the bill, and I had to shell out some bucks to traffic cop for that. (When I told this to Variya their approach was very casual about it).
4. As I was new to this bike I wanted to have a manual of the bike so that I can get to know about it. It took me 2 months to get a manual from him. Note that Variyan TVS is just at a walking distance from my home and I used to follow up almost daily.
5.It has been 5 months and I am yet to get a smart card.
6. I raised a complaint about Variyan at consumer complaints here -http://www.consumercomplaints.in/complaints/variyan-tvs-baner-road-pune-c518235.html
After a week their manager calls me and shouts at me that why did you post this????
7.He did not provide the orange rings that we have around the wheels of the bike. I was not aware of this, when I saw others Apache then only I got to know what was missing in my apache.
8. HE has a new feature - service indicator, it blinks when the bike is due for service. Mechanics at Variyan were struggling to reset this indicator and after trying a lot they left it like that. Now my indicator blinks everytime I start my bike. It also reminds me of the pathetic service provided at variyan whenever i start my bike.

I am planning to make a call tomorrow again to get my smart card. I am feeling so bitter now that I decided to write this post so that others do not get into this trap.
For all the points above his answers are very casual. Please beware of Variyan TVS.

Some Apache Hyperedge do have rim tapes built-in.

Here I saw much of the new batch RTR's not having rim tapes!

Which manual are you talking about ? the Default one that has service coupons or Bike parts manual in detail ( i am asking as you said you wanted to know the bike better).And service indicator and all is not an issue , just press both the buttons simultaneously till it blinks red ,then the next time it wont come when you start the bike.and smart card takes time , but 5 months is too much ,follow up on this issue, rest all not an issue.



It depends on the color of the bike as well ! yellow red have it by default , black doesnt have it not sure about grey.

apart from black, and some red, every hyperedge do have rims. it depends on exporters for outside of your country and dealers.

Hi Guys,
Although this is not the relevant thread to post a bike purchasing experience, but I chose this thread as I had started it, requesting people to give their inputs in selecting a bike.
I bough RTR 160 HE from Variyan TVS in Pune on 24th Jan and am still trying to get over the pathetic experience i had. Here is a sequence of events that happened -
1. I selected a Grey RTR 160 HE from Variyan showroom on Baner road.
2.Bike registration took more than a month, despite repetitive requests and me escalating the issue to TVS area manager.
3. Bike color was wrong on the bill, and I had to shell out some bucks to traffic cop for that. (When I told this to Variya their approach was very casual about it).
4. As I was new to this bike I wanted to have a manual of the bike so that I can get to know about it. It took me 2 months to get a manual from him. Note that Variyan TVS is just at a walking distance from my home and I used to follow up almost daily.
5.It has been 5 months and I am yet to get a smart card.
6. I raised a complaint about Variyan at consumer complaints here -http://www.consumercomplaints.in/complaints/variyan-tvs-baner-road-pune-c518235.html
After a week their manager calls me and shouts at me that why did you post this????
7.He did not provide the orange rings that we have around the wheels of the bike. I was not aware of this, when I saw others Apache then only I got to know what was missing in my apache.
8. HE has a new feature - service indicator, it blinks when the bike is due for service. Mechanics at Variyan were struggling to reset this indicator and after trying a lot they left it like that. Now my indicator blinks everytime I start my bike. It also reminds me of the pathetic service provided at variyan whenever i start my bike.

I am planning to make a call tomorrow again to get my smart card. I am feeling so bitter now that I decided to write this post so that others do not get into this trap.
For all the points above his answers are very casual. Please beware of Variyan TVS.

Hi Guys,
Although this is not the relevant thread to post a bike purchasing experience, but I chose this thread as I had started it, requesting people to give their inputs in selecting a bike.
I bough RTR 160 HE from Variyan TVS in Pune on 24th Jan and am still trying to get over the pathetic experience i had. Here is a sequence of events that happened -
1. I selected a Grey RTR 160 HE from Variyan showroom on Baner road.
2.Bike registration took more than a month, despite repetitive requests and me escalating the issue to TVS area manager.
3. Bike color was wrong on the bill, and I had to shell out some bucks to traffic cop for that. (When I told this to Variya their approach was very casual about it).
4. As I was new to this bike I wanted to have a manual of the bike so that I can get to know about it. It took me 2 months to get a manual from him. Note that Variyan TVS is just at a walking distance from my home and I used to follow up almost daily.
5.It has been 5 months and I am yet to get a smart card.
6. I raised a complaint about Variyan at consumer complaints here -http://www.consumercomplaints.in/complaints/variyan-tvs-baner-road-pune-c518235.html
After a week their manager calls me and shouts at me that why did you post this????
7.He did not provide the orange rings that we have around the wheels of the bike. I was not aware of this, when I saw others Apache then only I got to know what was missing in my apache.
8. HE has a new feature - service indicator, it blinks when the bike is due for service. Mechanics at Variyan were struggling to reset this indicator and after trying a lot they left it like that. Now my indicator blinks everytime I start my bike. It also reminds me of the pathetic service provided at variyan whenever i start my bike.

I am planning to make a call tomorrow again to get my smart card. I am feeling so bitter now that I decided to write this post so that others do not get into this trap.
For all the points above his answers are very casual. Please beware of Variyan TVS.

TVS SVC is very good and responsive. It must be wrong from theori end[ your svc ] . Shoot email[s] to higher officials and sue your svc.

SVC is not depend on TVS for being good or responsive. It depend on the local peoples who run the SVC.

heey, guys I am gonna put Motul 4T plus 20W40 mineral in RTR next oil change at 1200KMs. Anyone used that oil? then please give feedback. Currently I am using Castrol Activ 20W40 which is servicing me well. Thoughts?

you can change to Motul,its a good oil

OT: No one having prob with their RTR's ?

Nice!

There was some sound coming from my RTR 180 chain, so showed it to SVC in Pune. They told me that the bike chain was gone and that I have to replace the chain.

My bike is just 6 months old and has clocked 4500 Kms. I was also told that it costs about 1300 and is not covered under warranty!

Any advice guys? I think this should be covered under warranty.

What all comes under warranty is mentioned in the manual book. Check if chain comes under it. I replaced my tires last sunday under warranty period.

I checked and it is not covered under warranty. But my bike has completed just 6 months and covered 4500 Kms and it was serviced 20 days back. What the SVC guys say is that the chain should be oiled regularly. This was never told to me.

They say that the chain is open and so needs to be replaced frequently as compared to other bikes.

Hell No ! You need to take proper care of chain in open chain bikes , you need to lube the chain atleast once in a month.I am not sure about ur present condition of chain but from next time lube the chain when it looses its stickyness (or once in month min) You get TVS chain spray (Rs 295 something) just get that and spray on the chain .and enquire this "What is wrong with current chain ? "