Helmets

[bavlo]

Re: Helmets

How to know if it is original or not. I am seriously doubting the originality of my Mt geometric 3.

I have posted couple of pages back that my 6 months old MT helmet's stiching is giving up. I don't know is it enough time for a helmet to show wear and tear but i have not used it more than 15 days a month and during august i did not even touch it as i was in ladakh. I wrote a mail to SPG and i am still waiting for a reply. i hope other users those who own it for more then six months are not facing same issue. I was about to buy a new MT for my wife but now i am giving second thoughts to it. To talk about quality is too early but yes i m also doubting it on the basis of my experience.

and yes i bought it from a authorised dealer. I can see E9 on visor and chin strap so i believe its original.

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[sriharsha_madineni]

Re: Helmets

Even my MT helmet stitching is giving away. Mine is hardly 6 months old.

A friend of mine got a replacement pad, I was too lazy to shoot a mail. I removed the lining and stitched it myself. If it gives away again, then I'll push for a replacement.

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[Sunnyside_up!]

Re: Helmets

Even my MT helmet stitching is giving away. Mine is hardly 6 months old.

A friend of mine got a replacement pad, I was too lazy to shoot a mail. I removed the lining and stitched it myself. If it gives away again, then I'll push for a replacement.

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The first Axxis helmets imported by SPG had a removable neck collar and for the first time at this price point, a four piece internal liner construction, as is common on race spec helmets. The neck collar by design cuts down wind noise originating from wind hitting the torso and travelling up into the helmet causing turbulence. However, to be effective, the neck-collar needed to be tight -fitting and many lesser experienced riders and dealers who didn't understand the advantages of a snug fitting helmet complained about the collar being restrictive, since these were being used more for everyday use than actual track. What SPG also found was that dealers started sometimes removing the collars at point of sale, in order to fit customers easier.

Also, the neck collar by virtue of its tightness was subject to more wear. In a more mature European market cheek pads and liners are considered consumables and changed as and when necessary, but not so in India. Recognising this, SPG offered free replacements to customers who wrote in with a worn neck collar, even though it was not actually a manufacturing issue.

Subsequent to this and market preference for an easier to use comfort padding, the Axxis being imported now has a regular three piece internal liner construction, just like all the other imported helmets in the market, which is why somebody posted awhile back that the lining looks different.

[devils_friend]

Re: Helmets

Guys, how are KYT Helmets? Anybody using here or has used it?

Cheerz!!

[rusty_mechs]

Re: Helmets

The first Axxis helmets imported by SPG had a removable neck collar and for the first time at this price point, a four piece internal liner construction, as is common on race spec helmets. The neck collar by design cuts down wind noise originating from wind hitting the torso and travelling up into the helmet causing turbulence. However, to be effective, the neck-collar needed to be tight -fitting and many lesser experienced riders and dealers who didn't understand the advantages of a snug fitting helmet complained about the collar being restrictive, since these were being used more for everyday use than actual track. What SPG also found was that dealers started sometimes removing the collars at point of sale, in order to fit customers easier.

Also, the neck collar by virtue of its tightness was subject to more wear. In a more mature European market cheek pads and liners are considered consumables and changed as and when necessary, but not so in India. Recognising this, SPG offered free replacements to customers who wrote in with a worn neck collar, even though it was not actually a manufacturing issue.

Subsequent to this and market preference for an easier to use comfort padding, the Axxis being imported now has a regular three piece internal liner construction, just like all the other imported helmets in the market, which is why somebody posted awhile back that the lining looks different.

This can also be a matter of education. For example I did not know that the cheek pads etc are considered mere consumables, now that I know that I will happily replace them as and when required if I buy that kind of a helmet. Probably a small booklet/ pamphlet along with the helmets can go a long way in educating the customers as well ensuring that customers are able to enjoy high quality products. It can also mean additional revenue opportunities from selling spares..

[sriharsha_madineni]

Re: Helmets

Was confused which visor to pick. So went ahead and bought both smoked and Iridium visor for my MT Axxis Evo limited edition black.




Iridium is more tinted than Smoked, I expected it the other way around.

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[lasky]

Re: Helmets

This can also be a matter of education. For example I did not know that the cheek pads etc are considered mere consumables, now that I know that I will happily replace them as and when required if I buy that kind of a helmet. Probably a small booklet/ pamphlet along with the helmets can go a long way in educating the customers as well ensuring that customers are able to enjoy high quality products. It can also mean additional revenue opportunities from selling spares..

One should always ask what is covered and what not is covered under warranty.

[sriharsha_madineni]

Re: Helmets

This can also be a matter of education. For example I did not know that the cheek pads etc are considered mere consumables, now that I know that I will happily replace them as and when required if I buy that kind of a helmet. Probably a small booklet/ pamphlet along with the helmets can go a long way in educating the customers as well ensuring that customers are able to enjoy high quality products. It can also mean additional revenue opportunities from selling spares..

Not just the cheek pad. I second the inclusion of a proper manual with these helmets. Figured it out by trail & error.



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[bavlo]

Re: Helmets

This can also be a matter of education. For example I did not know that the cheek pads etc are considered mere consumables, now that I know that I will happily replace them as and when required if I buy that kind of a helmet. Probably a small booklet/ pamphlet along with the helmets can go a long way in educating the customers as well ensuring that customers are able to enjoy high quality products. It can also mean additional revenue opportunities from selling spares..

you are right these are considered consumables but that dose not mean that we need to change them every 3-4 months. There are other things also in life which are more consumables then cheek and neck pads but we don't replace them so early. do we?

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[bavlo]

Re: Helmets

It is part of outsourcing to keep production costs low. Doesn't mean it is bad in quality.
Note down the name of the dealer and check with Spartan Pro Gear, shoot them a mail to find out if they are part of the authorized dealers for the helmet.
If they are then it should be a genuine one.

And talks about the "Made in China" stuff has been talked to death in this very thread, search back a few 100 pages and you will find a trove of knowledge on this part. If you wish to learn the full details on it that is. If not, just try what i mentioned above.

Cheers
Ride Safe
Krishna

shoot them a mail is what i did but no reply from SPG. Its too early though but i am starting to get disillusioned.

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[Sunnyside_up!]

Re: Helmets

shoot them a mail is what i did but no reply from SPG. Its too early though but i am starting to get disillusioned.

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I looked into this and found that your mail was sent on September 18, 2014 12:01 AM and was responded to by the HelpDesk on the same day, 18/09/2014 at 15:00, assuring you of assistance and service and asking you to send in the product for warranty validation and replacement. What else would you like them to do? I have also asked the HelpDesk to resend the communication.

If you are having a problem with your mailbox, I can forward the same too, as I was cc'd on the response since you mentioned my name.

[bavlo]

Re: Helmets

I looked into this and found that your mail was sent on September 18, 2014 12:01 AM and was responded to by the HelpDesk on the same day, 18/09/2014 at 15:00, assuring you of assistance and service and asking you to send in the product for warranty validation and replacement. What else would you like them to do? I have also asked the HelpDesk to resend the communication.

If you are having a problem with your mailbox, I can forward the same too, as I was cc'd on the response since you mentioned my name.

sorry i got mail from SPG help desk. last evening i repaired my neck pad and stitched it inspired by a friend who posted here and repaired stitching of his neck pad at home. Sorry for the trouble brother. I would like to know that is separate padding in medium size available for axxis? is it possible to use medium paddings in my large axxis?

Thanks for your support.

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[lasky]

Re: Helmets

you are right these are considered consumables but that dose not mean that we need to change them every 3-4 months. There are other things also in life which are more consumables then cheek and neck pads but we don't replace them so early. do we?

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You are right bro,but if a product is abused then the consumables(cheek pads in this case) would give away within a month also,but if proper care was taken 3-4months is way too early for padding of any helmet to give way,even a local Vega or Studds helmet padding lasts for 6 months min with being abused heavily,

[bavlo]

Re: Helmets

You are right bro,but if a product is abused then the consumables(cheek pads in this case) would give away within a month also,but if proper care was taken 3-4months is way too early for padding of any helmet to give way,even a local Vega or Studds helmet padding lasts for 6 months min with being abused heavily,

yes i understand that but i did not use it much and i do take care of my stuff. I own a bike which is 18 months old and only 9684 kms on odo. you can understand that in last 5-6 months how much i can use my helmet. Yes even studds and Vega paddings will last more then 6 months. I must say that i want my MT helmet to last long because i believe its a good helmet and i kind of like it very much as its my birthday gift.

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[MarkNS]

Re: Helmets

Guys from Pune, I need your help.

I was looking for Helmets on eBay and found the seller called, The Riders Den. (Shop 5, Silver Plaza, Fatima Nagar, Pune, Maharashtra.)

They're offering LS2 helmets at a good price. I want to know how genuine their products are. If I decide to buy, then it would be my first ever online purchase so I want to make sure of the legitimacy of the seller before throwing money away.

PLEASE RESPOND ASAP IF YOU KNOW THIS SELLER AND CAN VOUCH FOR THEIR GENUINENESS. I urgently need to buy a helmet. I ride a P200Ns, and this Studds Ninja Pastel just ain't cutting it anymore.