Royal Enfield has its Road Side Assistance service (RSA) in India. The new motorcycles will come with one year free service, while the existing customers can opt for the RSA service by paying the premium of Rs 800 if their bike is between one to three years old, and Rs 1,000 for bikes for three to five year old. The motorcycle needs to be less than five years old, for it to qualify for the RSA service.
Royal Enfield said – Road Side Assistance (RSA) service will provide a better ownership experience to the customers. Considering the fact that Royal Enfield motorcycles are used even in the remote areas.
This new service will be a boon for many bikers, as everyone is not gifted enough to push the heavy bikes when the thump dies out.
The Road Side Assistance service will offer free towing services from the breakdown spot to the nearest service centre, provided the distance is less than 100 km. If the issue is fixable, the RSA will send a mechanic to fix the bike on the spot. Issues like punctures, battery drainage and low fuel are also covered in the package.
