I would have thought of two ways of dealing with this -

1. Escalating the issue to senior management, by calls, by emails, by blogs, talk to bike magazines, tell HH that you are doing that etc.

2. Form a "ZMR waiting group". (Infact one can be started in xbhp) Sign a petition and forward that to the senior management, newspapers, bike magazines etc.

If the noise is quashed at the showroom manager level, it is very unlikely it will be heard to by the senior leadership. 3 months is a long waiting period for any color. I heard instances of someone who waited for 5 months! It is just plain ridiculous. Fortunately, the Pune showroom was able to deliver on its promise - and infact delivered before time.

to be frank. the person trained at HH for ZMR in wakad showroom ( or any other showroom across india ) are trained only with the major things and they are still unaware of minor issue propping up. And they are doing R&D's on the machine they get. So their experience in the existing bike is very limited.

Eg : Now how many of you know the 2 horns given by HH on ZMR are loose and they vibrate and make a bit noice ? yes when you check them you feel they are moving on the central bolt, but when you try to tighten it the bolts are fully tight. Now the horn assembly on the bolt is given a play, the reason given is in case of bumps and minor accidents this play will avoid damages to the assembly. I still don't believe this theory but the showroom was not aware and they came to know this months when myself and one owner raised this issue last week and then this theory was derived.

Second water gets accumulated in the petrol filling cap during washing and there is hole to drain the water getting accumulated. I observed this after first servicing and with few issues left I had visited showroom and this issue was raised. And found out that the drain pipe was bent and was not allowing drain properly allowing the excess water to go into the tank... this was also found out by the technician when the issue was raised.

SO moral of the story they are also in the learning phases not all issues prop up initially and HH has included lot of new things in this bike which was not there in the previous bikes and long way for HH technicians to understand issues and resolution of all those new stuff added.


@Vibrations yes there is no solution that the technicians have come out with. It's normal as per them

Ok - so the crux is that we are doing the testing for them. I would have thought at least the RVM issue would had been identified earlier. I noticed the water yesterday inside the fuel cap, but it does not bother me much.

The theory of RVM sounds crap to me.. Just a cover up.. Any other issues, niggles that have been identified?

Also - can you please tell me about the bike cover - and what wax to buy - what is the application procedure?

I too have the same issue of vibration on the headlight fairing, causing shaky view in RVM's. The others which i came across was noise from front disk. Please check yours too place it on the center stand and rotate the front wheel manually and check the free-ness of the wheel or any noise from Disk. Few of them have faced issue wrt to overheating of the fairing and tank, you might check this too. I have atleast not faced this.

No major issues yet, these are minor and not to worry much on them. Any issues related to Engine, performance, instability, then i would consider this as major. so fingers crossed no major issues yet.

As the bike is new in technology..only few of the supervisor are trained...now during my first service...i told them just to view and check the alignment of light (Headlight).....next day when i ride in night i found that high beam becomes low beam..and then i adjust my self and from headlight portion on higher speed there was noise..i went to work shop after a week and ask to open a job card and the person who has done service...i ask him what you have done for headlight adjustment...he told i open a complete fairing then adjust......then i told him that without opening a fairing headlight can be adjusted...there is screw just below a meter console....then why you have open a fairing..

So next time, i am going to stay in the showroom if required entire day and would monitor what exactly is being done, so that it will even increase my knowledge and would have a check on this so called technicians ...

By the way .. manan was riding to pune, has a minor accident, voice over cell was cracking so could not hear him properly. Some vehicle just banged on his front wheel, has damaged his front wheel bit little. He is fine, just now had a chat with him. But unfortunately could not meet him, I am traveling for regular office work and was out of pune. He also met SVC in wakad, but have asked him to drop it tomorrow probably he will drive back ( SVC has asked him to drive it at slow speed, it wont damage any other parts ) to mumbai and give it in mumbai SVC.

Manan : details awaited.

again??!?

@manan - drive safe buddy!

Manan: brother pm me ur no. Need to talk to you!

When you know the task of adjusting the beam is so simple, why did you leave that to service people? If you know how to to something, you better do it or make somebody do it under your supervision.

Never expect the service people to do things perfect, even if the service center is famous for good service.

actually after reading manual i know how to adjust... i ask them to just check if everything is fine...i was having little doubt on headlight beam...

Good service...they never provide...this is same for all service station whether of 2 wheeler or car...

hey guys
just meet with an minor accident [it was not my fault ]
i was going by an junction [near denu road ]suddenly a black car came & banged my front tyre
luckly no scratches or cracks to my ZMR
but the front tyre is tilting towards left

at that time i called up neo & asked for the address of SVC but i didnt got the address properly then i asked 1guy who was riding splendor ...he told me to follow him
& i was at SVC at pimpri
he told me to wait till tommorow
& i didn't wait & went directly to my sis college ....had some food & promised my sis that i wont ride mumbai - pune again

was going back to mumbai ....at 40 speed ....front disc was tight .....
on way i found a small HERO HONDA WORKSHOP near lonavala
i told him & he fixed it
they where so happy to see the ZMR

and then took the speed of 60 & came back to mumbai

waiting for tommorow to align the front wheel

Oh you could not find the address which i informed you. So you went to pimpri. ok that's all right. take care and drive safe bro.

no
i was not able to find address as i don't know anything more about pune roads & area

pune workshop have better workshop then of mumbai
better maintained
but dont know about working of mechanics

Manan: did you show it to Kevin??? You would differ on the opinion after you visit him.
regd the tyre alignment well you would be unlucky if your mags are bent as the only solution to solve it is by changing it( insurance again!) as there are no shops in major metros who do wheel balancing and aligning for bikes( makes me think to set up one now! have myself faced issues because of this!)

Yes show it to kevin.. The ZMR / ZMA alloys are expensive...how come the car just came and banged ur bike?

so many mishaps happen with u manan bro...and do pick up u r fone at times

Just changed oil after 1100kms ..now at 3100kms...had a free wash...they polished bike..oiled and all..spanking