Re: Royal Enfield Classic 350 Owner's Review and Experiences

I get 41 to 43 km per liter on power petrol riding in city with less traffic and mostly riding between 40 to 60 kmph. I own classic 350 bs4 model.

Re: Royal Enfield Classic 350 Owner's Review and Experiences

Thanks. And can I expect it to be reliable during long rides at night?

Re: Royal Enfield Classic 350 Owner's Review and Experiences

I have wonderful experience with Royal Enfield bike. I have classic 350 model, and i love to ride with it.

Re: Royal Enfield Classic 350 Owner's Review and Experiences

RE and reliable does not go hand in hand....

Re: Royal Enfield Classic 350 Owner's Review and Experiences

Hey guys is there any extended warranty I can purchase along with the price of the bike?

Re: Royal Enfield Classic 350 Owner's Review and Experiences

Hello everyone! Not sure if this is the right thread but wanted to share/ask my query related to the gear lever and footrest space in CL350 Gunmetal vs Electra. I feel the space between the footrest and gear shifter is more in Electra as compared to CL350 Gunmetal.

I have a habit of up-shifting or gearing down using toe and I find it more comfortable on my friends Electra compared to my CL350. Due to footrest and gear shifter space sometimes there is accidental upshift in gears by inadvertently hitting the heal on the gear lever. So can this space be increased by visiting a local mechanic or changing the gear lever?

Royal Enifield Classic 350, Engine compliants.

Hi Team,


This is my worst experience i ever had so far with any other brand bikes in India.


I am getting some weird noises from engine,i just clocked only 2300 KM, and given service to Sri Venkateswara Bike Zone, Pallikaranai, on 06th Feb 2018, i have clearly communicated about engine noise, never ever bothered about this noise, and just done general service and returned my bike stating all BSIV engines have the same problem. But day by day when engine gets heated, noise levels would be very high, there are chances if some one from RTO sees, he may penalize for the sound pollution.


And after clocking 3000 KM i took bike royal enifield showroom near our office I speed motors (Pursawakkam) they confirmed there is major engine problem warranty needs to be claimed, and they suggested me to go Venkateswara motors, since bike was bought from this showroom. And i took the bike to another showroom in Greams Road velvan motors, they too confirmed there is engine noise, need to check Head Cam, timing, if it is required need replace some parts through warranty, and advised me to go to Venkateswara Bike Zone, since the bike was bought from that showroom.


Really i got pissed off and i tried to contact customer care no "1800 210 0007" this is devils no, tired for more than 4 hrs, and its by bad luck, unable to connect customer care.


I shifted my house from pallikaranai, and now the distance from home to SVBZ is 30KM, so that is the reason i was trying my luck in near by showroom, it is very strange that warranty can be claimed only from specific showroom like, where the bike is bought, in India No bike two wheeler brand has this condition.


And on 04th April again i went to SVBZ and informed the same stating all showroom confirmed there is major problem in Engine, warranty has to be claimed, even head engine specialist from SVBZ confirmed there is engine Owling noise.


But all of sudden i got sms we have rectified the problem, you can take delivery of your bike, i took delivery of bike on 05th April 2018, below are JOB card details.


RJC4973181900226


Chassis No: ME3U3S5C1HD856598
Engin No : U3S5C1HD020968


After riding 10KM, again the noise started and this time sound was little high than earlier.


So again i took my bike to SVBZ and told him i am having same problem, below are job card details.


Second Time : 06th April 2018


Job Card No: 4752 ( Since bike is yet to be delivered, only temp partial no is given, once complete bill is settled full job no would be provided).


Now engine specialist from SVBZ confirmed i will ride the bike for 30KM and will check the problem, just give me 2 days.


I am not able to understand, after purchasing bike for 1.5 lakh, defective products are delivered to customer, i think really there is no proper Quality checks procedures are not followed in factory, even in this world people are talking about AI, block chains, robotics etc still royal enifield is following traditional methods of manufacturing.


I am automobile enthusiast, i have seen couple of blogs, every where people are fed up of engine complaints, it so strange, even in official web site, if we see customer review, we can find so many complaints.


I own, Yamaha FZS, YAMAHA FZ25, YAMAHA FZ16, Hero Xtreme, Suzuki Gixxer, Suzuki GS150, Royal Enifield Electra Cast Iron 5speed, pulsar 180 and passion pro, all these bike are superb and well engineered.


One of the worst experience i had with this classic 350, now i have updated all my blogs about my story, at least my story can change the intention or prospective buyers of royal enifield.


And also planning for legal course of action of my problem, only 2 yrs warranty is on record, but in real time there is no implementation.


I have to travelling to Pallikarnai from kolathur for claiming warranty couple of times, almost 70KM up and down.


Blogs update below is link.


https://www.consumercomplaints.in/ro...oblem-c1918450

Issues regarding 2nd FREE Service of Royal Enfield Classic 350 Gunmetal Grey

My name is Harsh Goyal, and I own Royal Enfield Classic 350 Gunmetal Grey. I have been to Royal Enfield Unison Motors, Mira Road for my 2nd FREE service. After the service, the billing guy charged us 118Rs for "Consumables" of the service. I was ready to pay for it but I asked him to state what includes in the Consumables. He didn't have the answer and just asked for the amount just because every customer pays it. When I asked for the justification for the amount, he asked me to speak to the manager. When I asked the manager for the justification, he said me thats the charge for the oil, spray used in the servicing of the bike. So I said him, I have been standing there and viewing the servicing of my bike the entire time through the viewing pane and he didnt use either of it to which the service incharge agreed. Then the manager started saying that its for the cleanup of the floor after my bike gets in the service station. Like seriously? This is how you will shit around the customers? Then I said him, show me in writing where it shows the consumable charges and I am ready to pay it. But he didn't have that as well. Then he resorted to shouting and screaming to keep his point and started saying that you have bought a premium bike and you are thinking to pay just 100Rs. Seriously? By this statement, why just hundred, I should be paying them thousands of premium just for riding their bike. And then, when I said him let me take a video of you and you say in it the reason you are taking this amount and I am ready to pay it, then he turned around and wasn't ready to say it. Just to add to the issue, My bike wasn't even given complete body wash which is included in the second free service.

Cheating By Unison Motors, Royal Enfield, Mira Road service centre.

My name is Harsh Goyal, and I own Royal Enfield Classic 350 Gunmetal Grey. I have been to Royal Enfield Unison Motors, Mira Road for my 2nd FREE service. After the service, the billing guy charged us 118Rs for "Consumables" of the service. I was ready to pay for it but I asked him to state what includes in the Consumables. He didn't have the answer and just asked for the amount just because every customer pays it. When I asked for the justification for the amount, he asked me to speak to the manager. When I asked the manager for the justification, he said me thats the charge for the oil, spray used in the servicing of the bike. So I said him, I have been standing there and viewing the servicing of my bike the entire time through the viewing pane and he didnt use either of it to which the service incharge agreed. Then the manager started saying that its for the cleanup of the floor after my bike gets in the service station. Like seriously? This is how you will shit around the customers? Then I said him, show me in writing where it shows the consumable charges and I am ready to pay it. But he didn't have that as well. Then he resorted to shouting and screaming to keep his point and started saying that you have bought a premium bike and you are thinking to pay just 100Rs. Seriously? By this statement, why just hundred, I should be paying them thousands of premium just for riding their bike. And then, when I said him let me take a video of you and you say in it the reason you are taking this amount and I am ready to pay it, then he turned around and wasn't ready to say it. Just to add to the issue, My bike wasn't even given complete body wash which is included in the second free service.

There has been no followup by the Royal Enfield despite complaint mail to the Royal Enfield customer care and Dhaval H Khorashiya, Senior Manager.

Re: Royal Enfield Classic 350 Owner's Review and Experiences

Friends....we started an exclusive Royal Enfield service center near Manyata tech park, outer Ring road, Bangalore. I have been a fan of Royal Enfield bikes and really was not happy with the quality of the service I used to get from the so called authorized service centers. With the hardships I had undergone as an RE bike owner, gave an idea of starting an exclusive RE service center. Please do visit if you are in Bangalore for a refreshing change

Re: Royal Enfield Classic 350 Owner's Review and Experiences

Few pics of the service center

Re: Royal Enfield Classic 350 Owner's Review and Experiences

My bike is pulling towards right since the day of delivery

Re: Royal Enfield Classic 350 Owner's Review and Experiences

It could be a problem with the wheel alignment or the forks are having bend. Let me know if the issue got resolved

Re: Royal Enfield Classic 350 Owner's Review and Experiences

Happy to be one among the Bull Owners [emoji41]
Let me know if there is any Bangalore RE group

Re: Royal Enfield Classic 350 Owner's Review and Experiences

That's a beautiful backrest on ur bull... I've booked the same gun metal grey and expecting the delivery on 17th Aug. Surprisingly im (about to) getting the bike in less than a week. Is that normal?