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**SubhashGowda07** · 10-11-2018, 07:43 AM

Re: KTM RC 390 Ownership Experience

Originally posted by s1d View Post

Why are you pushing the bike in gear ? I mean, what exactly are you trying to do..?
if you want to push/move a bike that is in gear, then you need to pull in the clutch lever in order to be able to move it. If you are doing this and still having trouble, first make sure the clutch lever free play is correct and not too much.
understand that the clutch disengages when you pull in the lever, and with too much play it might not be disengaging fully (And it's not the other way around), so set the free play to around 5mm max. Otherwise the clutch springs might be at the end of their life.
and try to make the free play adjustment first at the clutch case side rather than at the lever end.
how many km has you bike run and more importantly how was it used/abused?

No bike was not abused, running at 21k kms. Whenever there's a traffic surge I used to turn off the ignition and move the bike slowly by holding the clutch while the gear is engaged.

And recently I've changed the sprockets. Anyway I'll look into the clutch play

**Aswinlogi** · 10-11-2018, 11:15 AM

Re: KTM RC 390 Ownership Experience

Hi one of my friends Duke 200 had been creating a noise from the engine .

*It's a 10 month old bike with 12000kms on ODO.

*After many inspection the ASC found that the VALVE is being defective and needs to be changed .

*They said it would cost Rs.8000 and can be replaced under warranty !

*As I'm new to motorbikes ,I don't know what's the exact issue.

Seeking for your reply from KTM owners.

Thanks ,
Logi.

**s1d** · 10-11-2018, 11:34 PM

Re: KTM RC 390 Ownership Experience

Originally posted by Aswinlogi View Post

Hi one of my friends Duke 200 had been creating a noise from the engine .

*It's a 10 month old bike with 12000kms on ODO.

*After many inspection the ASC found that the VALVE is being defective and needs to be changed .

*They said it would cost Rs.8000 and can be replaced under warranty !

*As I'm new to motorbikes ,I don't know what's the exact issue.

Seeking for your reply from KTM owners.

Can't say much without actually taking a look at the bike man.. there are too many variables to be able to even speculate based on your vague description. I can throw in a bunch of advice, but it would only confuse you further

What does the Rs.8000 repair include ? A new head and all 4 valves ? camshafts ? Just the valves aren't that expensive.. iirc all 4 valves on a 200 is about 3000rs.
So better get an itemized list of parts and repair description from the svc and share with us so maybe we can better understand what the issue could have been (even thought it is done under warranty, better to get a good description of the issue/repairs and parts replaced so that you can understand what really happened).

**Aswinlogi** · 10-11-2018, 11:38 PM

Re: KTM RC 390 Ownership Experience

Originally posted by s1d View Post

Can't say much without actually taking a look at the bike man.. there are too many variables to be able to even speculate based on your vague description. I can throw in a bunch of advice, but it would only confuse you further

What does the Rs.8000 repair include ? A new head and all 4 valves ? camshafts ? Just the valves aren't that expensive.. iirc all 4 valves on a 200 is about 3000rs.
So better get an itemized list of parts and repair description from the svc and share with us so maybe we can better understand what the issue could have been (even thought it is done under warranty, better to get a good description of the issue/repairs and parts replaced so that you can understand what really happened).

Yeah I'll , anyhow ASC has assured that they will do everything under warranty .

*I too surfed the internet to see that valves aren't much costlier ,but my friend said they were discussing something about engine header .

I Will clarify with him and post the bill ASAP.

BTW Thanks man.

**Aswinlogi** · 10-11-2018, 11:43 PM

Re: KTM RC 390 Ownership Experience

Ok BTW ,What has made him to cause this !!!

*Actually issue was the rattling noise from engine header .

*Why within 15K kms header got replaced?

Is this related to the tappet/valve clearance ?

**s1d** · 10-11-2018, 11:58 PM

Re: KTM RC 390 Ownership Experience

Originally posted by Aswinlogi View Post

Ok BTW ,What has made him to cause this !!!

*Actually issue was the rattling noise from engine header .

*Why within 15K kms header got replaced?

Is this related to the tappet/valve clearance ?

I own a d200, that has done 33k km.. no issues, and know a few ppl with even higher mileage and no such issues.
Are they taking about the 'head' or 'header' ? head usually refers to the top part of the engine that has the valves/camshaft.
header is usually referred to the first part of exhaust pipe that connects to the catcon/muffler section.. so what are we talking about here ?
and remember the svc folks are known to give wrong details and just try to replace parts and push the bikes off to the customer.. so good luck getting a proper explanation from them.. atleast get the bill with the list of parts replaced so we can understand what was replaced.

how was the bike used/abused? were any modification carried out ? was oil changed at correct intervals?
7/10 ppl i see on a ktm trash it around and i won't be surprised at them having such issues.

**Aswinlogi** · 10-12-2018, 12:06 AM

Re: KTM RC 390 Ownership Experience

Originally posted by s1d View Post

I own a d200, that has done 33k km.. no issues, and know a few ppl with even higher mileage and no such issues.
Are they taking about the 'head' or 'header' ? head usually refers to the top part of the engine that has the valves/camshaft.
header is usually referred to the first part of exhaust pipe that connects to the catcon/muffler section.. so what are we talking about here ?
and remember the svc folks are known to give wrong details and just try to replace parts and push the bikes off to the customer.. so good luck getting a proper explanation from them.. atleast get the bill with the list of parts replaced so we can understand what was replaced.

how was the bike used/abused? were any modification carried out ? was oil changed at correct intervals?
7/10 ppl i see on a ktm trash it around and i won't be surprised at them having such issues.

Yeah I will advise him the same .

And regarding bike's usage ,it's full stock (even the mirrors aren't changed still ! ).

Oil was changed at regular intervals,but the first oil change was little delayed I hope and the ASC was a piece of crap .

Hence he decided to move to another showroom nearby 60kms.

**kiran2508** · 10-15-2018, 05:53 PM

Re: KTM RC 390 Ownership Experience

Originally posted by Aswinlogi View Post

*Actually issue was the rattling noise from engine header .

*Why within 15K kms header got replaced?

Is this related to the tappet/valve clearance ?

Going the issue mentioned, this could be 4-5 things
1) If they are replacing under warranty means it could be manufacturing defect, not hardened enough, minor-cracks during manufacturing etc etc.
2) Valve clearance are gone and would have needed a new shims etc etc and it was not done on time.
3) Timing chain has lost it's slack and needed new timing chain and chain guide which was not done.
4) Oil was not reaching the head area due to some issue and cam, valve, head gave up due to lack of oil and over-heating.
**5) SVC had screwed up something during last service, so they realized it was due to their mistake, and now the are silently replacing for free, since they don't want escalation to KTM. (Overfill of oil, missed bolt, wrong torquing or over-tightning of screws etc etc)

I'd go by either 1) or 5)

**Aswinlogi** · 10-15-2018, 06:19 PM

Re: KTM RC 390 Ownership Experience

Originally posted by kiran2508 View Post

Going the issue mentioned, this could be 4-5 things
1) If they are replacing under warranty means it could be manufacturing defect, not hardened enough, minor-cracks during manufacturing etc etc.
2) Valve clearance are gone and would have needed a new shims etc etc and it was not done on time.
3) Timing chain has lost it's slack and needed new timing chain and chain guide which was not done.
4) Oil was not reaching the head area due to some issue and cam, valve, head gave up due to lack of oil and over-heating.
**5) SVC had screwed up something during last service, so they realized it was due to their mistake, and now the are silently replacing for free, since they don't want escalation to KTM. (Overfill of oil, missed bolt, wrong torquing or over-tightning of screws etc etc)

I'd go by either 1) or 5)

Yeah undoubtedly 2) and 5) must have happened.

In my area the KTM showroom is just a piece of shit !

*IDK how KTM appoints and permit these noobs to maintain as ASC !!

* They are money luring fellows with no knowledge.

Anyhow we should be careful guys !

I request you all don't buy / service in the ASC which aren't good enough for capable of !!

**kiran2508** · 10-15-2018, 06:39 PM

Re: KTM RC 390 Ownership Experience

Originally posted by Aswinlogi View Post

*IDK how KTM appoints and permit these noobs to maintain as ASC !!
* They are money luring fellows with no knowledge.

I request you all don't buy / service in the ASC which aren't good enough for capable of !!

Well one can't blame KTM here fully 100%, I have dear friend working in one of the KTM showroom in Bangalore. As told by him it's a difficult job to run a SVC with good mechanics long time.

No matter who they appoint newly, they take all the trainings from KTM then they quit for better paid garages or start their own garages within 6-12months. Even if they stay, they demand high pay. Even if they hire new people, dealing with KTM's is difficult as it need hands on past experience to solve each problem.

SVC have to recover the offset extra paid money to these skilled mechanics by us "customers", they have to reach a set target income per month. So they reach this goal they try to impose unwanted to things to be done in bike, parts not changed even when charged, high labor charge etc etc.

So best option would be to get things done infront of your eyes, take an appointment when major things are getting changes, stay with the bike the whole time and see if work is done a per repair manual and getting 2-3 opinions form another SVC's.

**Aswinlogi** · 10-15-2018, 06:45 PM

Re: KTM RC 390 Ownership Experience

Originally posted by kiran2508 View Post

Well one can't blame KTM here fully 100%, I have dear friend working in one of the KTM showroom in Bangalore. As told by him it's a difficult job to run a SVC with good mechanics long time.

No matter who they appoint newly, they take all the trainings from KTM then they quit for better paid garages or start their own garages within 6-12months. Even if they stay, they demand high pay. Even if they hire new people, dealing with KTM's is difficult as it need hands on past experience to solve each problem.

SVC have to recover the offset extra paid money to these skilled mechanics by us "customers", they have to reach a set target income per month. So they reach this goal they try to impose unwanted to things to be done in bike, parts not changed even when charged, high labor charge etc etc.

So best option would be to get things done infront of your eyes, take an appointment when major things are getting changes, stay with the bike the whole time and see if work is done a per repair manual and getting 2-3 opinions form another SVC's.

Yeah I agree , but do you know ?
Salary here for general
salesman : around 7 K
Mechanic : 10K (no experience ,no skills LoL I think he must be below 25 years with a diploma!)

What's the biggest shock we faced was , the only mechanic there watched YouTube videos on how to do a service !!!

Rest is history [emoji16][emoji23]

**s1d** · 10-16-2018, 01:32 AM

Re: KTM RC 390 Ownership Experience

Originally posted by Aswinlogi View Post

Yeah I agree , but do you know ?
Salary here for general
salesman : around 7 K
Mechanic : 10K (no experience ,no skills LoL I think he must be below 25 years with a diploma!)

What's the biggest shock we faced was , the only mechanic there watched YouTube videos on how to do a service !!!

Rest is history [emoji16][emoji23]

what kiran mentioned is 100% true.. difficult to retain mechanics.
ktm svc's usually have one guy who is trained by ktm at pune.. rest all see and 'learn' from this guy at the svc. eventually some small svc's (which ktm seems to have a lot of these days) will end up with these 'apprentice' guys who learnt from another mechanic.
it's not rocket science to fix these bikes.. what's more important is common sense, patience and the will to 'let's fix it right the first time'
and svc needs to make money to pay for their infrastructure/salaries and so they want to 'service' as many bikes as possible in a day and don't pay much attention unless you are present and insist on them doing the required stuff correctly. same state at almost any brand svc.

**Aswinlogi** · 10-16-2018, 07:41 AM

Re: KTM RC 390 Ownership Experience

Originally posted by s1d View Post

what kiran mentioned is 100% true.. difficult to retain mechanics.
ktm svc's usually have one guy who is trained by ktm at pune.. rest all see and 'learn' from this guy at the svc. eventually some small svc's (which ktm seems to have a lot of these days) will end up with these 'apprentice' guys who learnt from another mechanic.
it's not rocket science to fix these bikes.. what's more important is common sense, patience and the will to 'let's fix it right the first time'
and svc needs to make money to pay for their infrastructure/salaries and so they want to 'service' as many bikes as possible in a day and don't pay much attention unless you are present and insist on them doing the required stuff correctly. same state at almost any brand svc.

Yeah we shouldn't be a victim though , simply whether it's 50 or 100 kms !!!

Just go to a reputed / reliable ones !!

**TheOperator** · 10-24-2018, 01:24 PM

Re: KTM RC 390 Ownership Experience

Hi Guys,

I recently bought KTM RC 390 just a few days back. It has done around 270 km. I know the engine heats a lot for RC/Duke but for me just after 10-15 mins of driving even in moderate traffic it hovers around 1 bar less than 1st gauge max (2nd small gauge denotes overheating I guess). And if I stop for even 3-4 minutes in traffic signal, the temperature goes to full bars in 1st gauge. Is this normal since my bike is still in break-in period? Also can someone suggest me a better coolant for RC 390 which will help in lowering the temperature.

Thanks in Advance.

**bikersdream** · 10-24-2018, 01:54 PM

Re: KTM RC 390 Ownership Experience

Originally posted by TheOperator View Post

Hi Guys,

I recently bought KTM RC 390 just a few days back. It has done around 270 km. I know the engine heats a lot for RC/Duke but for me just after 10-15 mins of driving even in moderate traffic it hovers around 1 bar less than 1st gauge max (2nd small gauge denotes overheating I guess). And if I stop for even 3-4 minutes in traffic signal, the temperature goes to full bars in 1st gauge. Is this normal since my bike is still in break-in period? Also can someone suggest me a better coolant for RC 390 which will help in lowering the temperature.

Thanks in Advance.

Welcome to the hottest thing.. :-)

That's normal and it's behaviour.
Don't turn off the bike at signals.
As long as fan is running and doing it's job, no need to worry much.
Keep eye on coolent levels regularly.
After run in heat will be little lessor.
Stock coolant is ok, no need to switch.

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