Dude - I am really surprised by this. I have been using the WEGO for nearly a year now and it has been trouble free ***touchwood***

Your issues should be sorted out in a single visit to the A.S.S. It's unacceptable if TVS A.S.S are not able to resolve the issues in a single go. I suggest that you email to TVS Helpline and let's see if they can do something.

Which city you are based from? TVS Ramkay is quite decent in Chennai and they have improved a lot compared to how they were in 2004-2005.

Let us know the updates. Will be useful for all members.

I've got the same problem now! 1256kms on the odo ,A month old Wego balck color! First service done at 650. I'm taking it to the service center soon! What do you guys think is the problem??

Hey guys! I am planning to get myself a new scooter and I am really interested in the wego. I have never used a tvs product before and am a bit worried about the quality. I just want to know how good is the wego in the long run, I know they cannot be as good as the Honda powered machines. Maybe some of the first owners can help me on this. Thanks in advance

I am using TVS WEGO for about a year and 4 months now. The vehicle is quite good I would say. Could you detail as to what exactly are your requirements and then the members might be able to advice?

I ruled out Actica because of the long waiting time and availability of spare parts and also ruled out Access 125 as Suzuki recommends service every 50 days and that's a pain. No such constraints/issues w.r.t TVS WEGO and am quite satisfied with it so far and servicing also has been quite good in Chennai.

I own wego since just 3 months so can't tell you about long run.
But until now my experience is awesome.
Body balance tech surely works so very good in handling.
And it returns me FE of approx 48-50 kmpl.

i wouldn't trust tvs for scoots especially after using a honda and reading the issues wrt a wego. IMO stick to a honda - an activa , dio or an aviator - they are all basically the same and the waiting period is now less than 2 months for activa(on emi) and the other two can be picked up on the spot.
if you are looking at a long term ownership, stick to a honda.
the main reason ive known(on asking them) why ppl get the other scoots (wego/access/pleasure etc.) is due to the waiting period of the activa , which i think honda has now 'addressed' and if you pay by cash you should be able to get an activa in less than a fortnight.

I have had a Wego for over a year and I have faced so such issues. The 1 issue I faced was a bad battery which was replaced by TVS for free. I am not terribly concerned since they don't make the battery anyway. But the scooter has been reliable thus far.

Prajwal

I've had the wego for a little over 18 months now, overall I am satisfied except for 2 main issues

1. Battery seems to be a common complaint, looks like TVS really compromised there. The amazing thing is that I am ready to pay for a new battery but they are not able to give me one
2. Early morning starting trouble is bad, partly related to the battery. Once I had to kick for almost 15 minutes and it just refused to start. Finally, I took it to a mechanic who had to disconnect the pipe from the air filter to the carburettor before it was able to start.

Other than that, I am happy especially with the ride and handling which is fantastic

Sent from my Nexus 7 using Tapatalk 2

We are using Wego for last one year. It is a very good scooter. Very good for city ride. Body balance works very nicely. Very smooth. If you are in bangalore like place where mornings will be little colder, it takes 10 secs more to start. Other than that, its really good. I had couple highway stints also, very good in speed and balance. TVS have boosted up their service in Bangalore (south).

Fuel tank cap located outside is very convenient.

It is a very practical scooter and a good competitor to the Hondas.

Wego travails

Hello laneracer, I am based in Pune. Sorry for the very delayed reply, and here's my update on my Wego ownership:

As of today, it has been over 20 months and almost 16000 kms with my TVS Wego. The initial months were quite trouble free, after which I slowly started realising what a pathetic quality product I've bought. For people who say Bajaj products are of low quality, please buy a Wego; it'll redefine "low quality" for you.

This post is a summary of the major issues faced till now:

1. Transmission oil leakage [6 times]. The service centre repairs it by replacing the oil seal or O rings, which fixes the problem for 1 or 2 months, after which it occurs again.
2. Broken kick gear assembly [2 times] - This makes the kick start useless - it just goes down and up, without any resistance at all. Latest occurence has happened today, 14/04/2013.
3. Original battery replaced.
4. Speedometer cable and headlight switch replaced.

The ONLY silver lining is that point 1, 2 & 3 above have been done under warranty.

I have talked to the TVS customer care manager in Pune a couple of times and it has made no difference. He has zero technical knowledge and only repeats what he has been taught in some corporate training about how to soothe irate customers. There is no email id on the TVS website, only a contact us form which I have used numerous times to no avail. I only get a call from the service centre, never from an actual TVS employee.

In case there are any TVS fan boys here, the following is for their benefit, so that they don't reply with a "you must be abusing the vehicle" post:

I use kick start for the 1st start of the day and even when the vehicle has not been used for more than 15 minutes or so. Self start is used only at traffic signals. I ensure that headlights are off before starting the vehicle. I idle the vehicle for 30-45 seconds on cold starts. I have not exceeded 60 kmph even once since I bought the vehicle. All services are done on time and running in has been done for 2000 kms. Fuel is filled only at pumps reputed to dispense good quality fuel. I I avoid hard braking and sudden acceleration diligently and go very slowly on speed breakers and other assorted rough patches. In short, vehicle is maintained immaculately and not abused at all. Inspite of that, I've faced so many issues, and continue to do so.

FWIW, based on my experience, I have only one word of advice for potential Wego customers: DON'T!!

Cheers,
Vikram

Re: TVS Wego

Sorry to hear about your ownership experience, Vikram. Sure you received a lemon.
Anyways, I never faced any issues Vikram has in my 15k kms of ownership. Once the battery had to be recharged at around 7k on ODO. For past few days, There was some strange noise from the scooter, something like I thought the suspension had gone kaput. But it was only a case of loose nut. Resolved. Today, changed the brake shoes. Costed 154 INR a piece.


On the other hand. It was really difficult for my mom[it was for her we bought this scooter] to graduate from a Scooty ES which served us a good 10 years before we sold it off. Trouble free ownership of that ES was reason enough for us to go for another TVS product. Coming back, my mom found the vehicle a little heavy and then there was that brake-driving. Add to it the bad, pot holed roads near my house, mine and my dad's spirited riding, the scooter faced all kinds of abuse. It never complained. Now, my sister is 18 and it is back to square one[brake driving]. Infact both my mom and sister honk like crazy on the roads. Wonderful machine on the highway too. Poor braking power[for speeds in excess of 70] and battery would only be my complain about this wonderful product.
Of course, the FE now has taken a hit. Get only about 32-33 KMPL in city, as opposed to 42 I used to get before. Will have the engine DE-carbonized later, hopefully it will solve the issue to an extent.

Re: TVS Wego

Yesterday, after a weekend of test driving the Suzuki, Honda and TVS products, we bought the TVS Wego for my wife.
A bit about my experience

Honda: Typical honda laid back sarkaari attitude. No waiting period as such - one week to delivery. We were interested in activa-i and they didn't even have one on display, let alone for test drives. The guy had the temerity to say, " aap book kar lo.. delivery se pehle chalaa lena"
Though it was cheapest among the scooters we considered, the irritants were - paid everything. From mats to handle grips to even the womens footrest! The thing only came with mirrors as standard. A sense of loot percolated.
Pathetic experience with my services of the CBR 250 weighed in on my mind and we decided against the Honda.

A big advantage of the Honda: Tubeless tyres

Suzuki: The access was competent but plain jane. The Suzuki Swish was a decent buy too. I might have gone in for it if the sales executive was a bit more persuasive

TVS: The Wego really made a case for itself with its features. Some things we really liked were
1. Footmats, womens stepney as standard.
2. External fuel filling cap - This was a very thoughtful feature and i wonder why others aren't doing it.
3. Big wheels, alloys and decent ride quality due to the body balance thing. I am now convinced that its not just a marketing gimmick.
4. Decent styling. The LED tail lams looked awesome.

Somethings we disliked
1. My wife uses a pink and white-sparkled combo Vega full face helmet. It didn't fit inside.
2. Small front carrier.

From the sense i get on this forum and on t-bhp, Wego should be competent for atleast 2 years and provide fuss free service.

The dealership experience: Super hardsell of the TVS. Almost overboard really. Its like the sales force monthly salary depended on this sale. I liked the enthusiasm.

The Pre delivery : The guys had fitted in the chrome guards by default and we got it removed. This left a few small dents on the front mudguard. A bit irritating really. So we kept the front mudguard guard fitted in. Rest was ok.

The damages in Gurgaon:

52,000 All inclusive for
Bike + Insurance + RTO + high security number plate at dealer convenience + 5yrs extended warranty + seat covers + front mudguard protection


Came back home and checked out the other scooters in the society parking lot. All various shades of Activas and Aviators. Ah well..

Re: TVS Wego

Hi i too have a wego for 2 years 3 months. About 17k and gives 45kmpl.. had to replace the speedo cable once. Use it almost everyday, can't compare it with another scooter cause this one is my first scooter. Other than the speedo thingy i have faced no issues till date. Even did a 1200kms ride on it last year with lots of offroad riding too, was a nice experience. Still starts on first crank and honestly i have never used the kick starter even once. Maybe it's jammed cause it's never been used. Carries all the stuff i need in the glove box and under seat storage. Although i find the smoothness goes away after 40kmph but if i put something heavy on the floor board then it rides better. Disconnected the irritating buzzer, and it seems its better to use 20W40 rather than default 10W30. Mine is white, got a few scratches here and there, 2 punctures, and only accessory is a seat cover.

Re: Wego travails

Its not about fanboyism dude. If you got a lemon, you have every right to give it negative remarks and refrain others from buying it. Its the responsibility of the comp to change a defective vehicle, if they aint doing it, file a case against them(i guess its still under warranty. right?).....
Let me give you an example- My first bike was TVS star city( which I still have). I had very good experience with it. Hence I recomended TVS product to all. My next bike was Yamaha Gladiator. It was a lemon. got my piston f**ked within 20K kms, Silencer rusted and damaged on it own. But ASK me, Would I recomend a gladi to other? I would say YES. Coz, My neighbour(And friend) also has 1(We had bought in the same month) and he has crossed 55K kms without any issue.
I sold Gladi, and got RTR(its still riding like charm after 49K kms). I recomended my cousin sister a Wego, and she is facing no problems, except that, the scoot cant be kick started by girls. The lever is damn tight.

Re: Wego travails

It's been one month since I sold my Wego and got a Apache 160 [old look]. Let's see how this ownership works out.

Cheers,
Vikram