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**dead_piper** · 10-30-2010, 10:07 AM

tvs should hire road side mechanics., they have more knowledge n r willing to listen to the customers at-least.

there's a mech lil away from my home here., he was one of the best guys in service in tvs svc n for some reason he quit his job n opened up his own service center with docks n all., he also pulled along 3 guys from service. lol at tvs svc

**kauria** · 10-30-2010, 12:15 PM

Tvs after saler service & higher officials

This post is for them, who faces problem with TVS service and spares.

Here are the IDs:
[email protected],
[email protected],
[email protected],
[email protected],
[email protected]

**velociraptor13** · 10-30-2010, 12:36 PM

Originally posted by A4D View Post

Just two days since i got my bike i see petrol leak from tank.Luckily it was from the reserve knob area,So i rished to the SVC near my house that guy told me to come tomm and leave the bike for 5hrs i was like wat the F!@#$ petrol is leaking and you tell me to come tomm neways i went to this other SVC center looked sidy and the mechanics looked road side too but i was happy to see that guy help me out 1st he just tightened the screws but that didnt solve the problem next he remove the knob put some white sealing liquid and voila its done.hope that would be enough to keep it sealed.Sugestions wellcome

which service centre did you go,innovative tvs at bhandup?

**shivank** · 10-30-2010, 02:53 PM

Originally posted by kauria View Post

This post is for them, who faces problem with TVS service and spares.

Please shoot a mail to these officials and see the game. Clutch Plate doesn’t come in warranty, but in some cases they also replace it under warranty, i once got it. Ball racer is also non warranty item; you have to pay for it.

But before everything you need to teach them How to behave with a customer. FYI TVS is very sensitive in customer feedback section; you must get a reply within 24 hrs. So, don’t be sad with your TVS bikes ask for claims, if its not working, you still have Consumer Court in your hand.

Here are the IDs:
[email protected],
[email protected],
[email protected],
[email protected],
[email protected]

Thanks Kauria..I will shoot a mail as well as the owner of Aditi TVS,Noida..

**chicane1879** · 10-30-2010, 03:26 PM

Originally posted by shivank View Post

Thanks Kauria..I will shoot a mail as well as the owner of Aditi TVS,Noida..

Do not mark a copy/shoot a mail to the dealer directly!!

Mail your concern to the IDs given by kauria seperately and see how the dealer dances to their tune.

**shivank** · 10-30-2010, 03:45 PM

@Chicane

No I meant I will shoot an email to the company bosses directly..And I will shoot the owner in other way..

Waise bhi yaar..I don't want to see those guys again..Think they are very smart..

**chicane1879** · 10-30-2010, 07:32 PM

Originally posted by sheelpriye

So, what does this point to?

^What were your revs when you dumped the clutch? What about 1st to 2nd shift? (clutch-less and or timed(watching revs))?

Somehow i missed out your post. You could get some ideas from the video from the link posted in my signature.

@Shivank
Keep the dealer in dark. He will anyway receive a light(a flame, hopefully) in this case!!

**social** · 10-30-2010, 10:27 PM

I took the bike for 2nd service today. No major problems in the bike till now.

Again the SC people allowed me to use Castrol Activ 4T without a word

I found the oil to be pretty good and even after 1500k it had not lost its viscosity.

**teekranthi** · 10-31-2010, 12:00 AM

Originally posted by A4D View Post

Just two days since i got my bike i see petrol leak from tank.Luckily it was from the reserve knob area,So i rished to the SVC near my house that guy told me to come tomm and leave the bike for 5hrs i was like wat the F!@#$ petrol is leaking and you tell me to come tomm neways i went to this other SVC center looked sidy and the mechanics looked road side too but i was happy to see that guy help me out 1st he just tightened the screws but that didnt solve the problem next he remove the knob put some white sealing liquid and voila its done.hope that would be enough to keep it sealed.Sugestions wellcome

I too faced the same issue. Just took the delivery of the bike a week ago and initially had filled in 5 lit of petrol and found that petrol was leaking. Luckily I was still around showroom and it was almost closed. They did the same what you have said. Issue fixed. I do not understand how come they do such blunders on a 80k bike.

**teekranthi** · 10-31-2010, 01:03 AM

**sambit** · 10-31-2010, 01:07 AM

Originally posted by kauria View Post

This post is for them, who faces problem with TVS service and spares.

Here are the IDs:
[email protected],
[email protected],
[email protected],
[email protected],
[email protected]

Rightly said.
the dealers are really afraid of the company.....

I had done the same,when I wasnt able to get a spare part for almost 1 month(horn switch) it was fixed immidiately after some severe scoldings from the company personal infront of me,over telefone

...that was really great site to watch......and now when ever I visit the showroom,they give me superb respect.

**A4D** · 10-31-2010, 01:46 AM

Originally posted by teekranthi View Post

I too faced the same issue. Just took the delivery of the bike a week ago and initially had filled in 5 lit of petrol and found that petrol was leaking. Luckily I was still around showroom and it was almost closed. They did the same what you have said. Issue fixed. I do not understand how come they do such blunders on a 80k bike.

Very true well if you live in india things like this will happen.Regarding the bike drifting on the right hand side my brother faced the same problem and it was rectified adjusting the cone setting.Rest i can say i hope your issues gets solved cos i feel its a wonderful bike and i too have thought thousand times before going for it so dont want to be dissapointed best of luck

**haxor** · 10-31-2010, 01:50 AM

Originally posted by teekranthi View Post

They removed the knob?Let them change the Disc,then see if there's any problem.I think after 1000kms gearshifting will become smooth

I think it is more Psychological thing.

At what RPM was the bike on while doing 75kmph,Vibes are common in apache's.RTR 160 vibrates like a vibrating Dildo after crossing 7k rpmNormal?Ask them to check the clutch wire,it may be stuck somewhere.

Bolds........

**A4D** · 10-31-2010, 01:53 AM

Originally posted by kauria View Post

This post is for them, who faces problem with TVS service and spares.

Here are the IDs:
[email protected],
[email protected],
[email protected],
[email protected],
[email protected]

Thanks man have saved them just incase i need them in future

Originally posted by dead_piper View Post

tvs should hire road side mechanics., they have more knowledge n r willing to listen to the customers at-least.

there's a mech lil away from my home here., he was one of the best guys in service in tvs svc n for some reason he quit his job n opened up his own service center with docks n all., he also pulled along 3 guys from service. lol at tvs svc

Lol love it wish i could find one here in Mumbai

Originally posted by velociraptor13 View Post

which service centre did you go,innovative tvs at bhandup?

i Stay in Kandivali so didnt go to Innovative from where i purchased my bike byt went to sky rider malad link road luckily he fixed it but i hated the SVC looked sidey.I like Innovative for the place they have to service bikes and wash them too proper SVC but dont know about the Mechanics

**velociraptor13** · 10-31-2010, 02:03 AM

Originally posted by A4D View Post

Thanks man have saved them just incase i need them in future

Lol love it wish i could find one here in Mumbai

i Stay in Kandivali so didnt go to Innovative from where i purchased my bike byt went to sky rider malad link road luckily he fixed it but i hated the SVC looked sidey.I like Innovative for the place they have to service bikes and wash them too proper SVC but dont know about the Mechanics

Better stay out of malad svc,razorblades(has a 160) had a very bad experience.Now he takes it to innovative tvs,and i must say the mechs are pretty good there(had personally accompanied razor recently during the last service)
Ps- i am planning to buy a bike,was considering the apache 180,but looking at all these problems,i am in two minds.

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TVS Apache RTR 180

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