Re: Benelli TNT 300 Ownership Experience

Buddy one silly question ! If the low beam light is the problem why those guys cannot disconnect it or do something else and give the bike back to you and then they can order the headlight assembly and if they get it they can fix in one day time na? so that we will also be not left without our bike isn't it ?
One week to get some spares is ridiculous can't we get any parts within two days by courier ?

And I assume that you are yet to receive any replay about your complaint from their FB page ..

Re: Benelli TNT 300 Ownership Experience

Okay, this is becoming murkier. I had posted the issue on DSK Benelli facebook page. Other Benelli owners had responded on the same page. Had got a response from DSK Benelli as well that concerned team would get back to me. Now all of a sudden we see that all our posts are removed from the page. Wonder what this means.

Re: Benelli TNT 300 Ownership Experience

Seriously?? Oh my god....thats a bit cheeky. Are they trying to cover their tracks ?

Re: Benelli TNT 300 Ownership Experience

Man this is serious man how could they do this ? Rather than doing this they could have given a valid reason and a good service to you so that their ugly face wont be exposed .( Your posts and your buying experience was the things made me lean towards TNT300 BUT have to reconsider not because your bike faced problem but this particular act is not good in any manner )



And how long they can do this ?

Re: Benelli TNT 300 Ownership Experience

This can happen with any brand...But..Its seriously spoiling their reputation now among us.

Re: Benelli TNT 300 Ownership Experience

What a bad experience to begin with. From what you have shared , it seems that the Headlight bulbs have caused the blowing of the fuse...In my many years with Various automobiles, I had experienced Headlight bulb getting fused , ie., become open circuit and never short circuit.. My guess is the either the heat from the bulb or marginalized headlight wire had led to the wire insulation burning and + ve getting shorted to negative return path...In any case the failure is unacceptable in a brand new bike.
After getting the bike back in good condition, please do run a check for proper insulation of the main wires of Battery to ignition switch, to the many Fuses, to Headlight and such higher current drawing circuits and ensure that the wire used is good in Insulation and thickness to carry adequate current SAFELY. You may seek help from a good Auto electrician to get the inspection done......If any wire , routing , insulation is found to be Un acceptable, get Benelli to do the needful...you have paid good hard earned money and have the right to do so...
Good Luck.

Re: Benelli TNT 300 Ownership Experience

Well I doubt if the issue is with bulb. Could be issue related to headlight wiring harness. Headlight bulbs are not developed by Benellie to blame them as Chinese. I think it's better to wait for their response. Also root cause should be identified.

Sent from my OnePlus

Re: Benelli TNT 300 Ownership Experience

It is not the problem faced by experimentalheadserious ( it can happen in any bike car or anything ) but removing the complaint page completely is not good I think.

Re: Benelli TNT 300 Ownership Experience


Lets not write them off, lets wait and watch if other owners face any problems. This can be as they are still building the brand in India and dont want any negative feedback from customers to cause wreckage in their reputation. The FB page in this case is one of the connects with future customers. We have to wait for the explanation that is provided to Experimentalhead. The service was not at par with any RSA, but atleast the service was existent. Lets hope others dont face such ordeal including me.

Touchwood, mine is still performing well.

Re: Benelli TNT 300 Ownership Experience

I am not drawing any conclusions here bro. But people who were willing to buy or having plans of buying one are taking a step back now. That was my point. I am not against any service or any brands in specific. If any kawasaki or triump owners had such issue during their initial stint, it would have the same impact on the induvidual and not on the brand. Everybody knows about the brand and they will just score it off quoting it is an one off issue. But getting less or no assitance at all is a worrying thing for anybody.

PS: I am waiting for my 600i. So, that says it all.

Re: Benelli TNT 300 Ownership Experience

True Bro, prospective owners and others who were willing to take the plunge will be a bit concerned. We have a Triumph ownership of Street Triple on the blog that started off with a dealer deliberated ordeal, which gave the brand a huge setback. Nonetheless, experiences have not been bitter from the start for Benelli, being a new brand. Lets hope they take the matter in perspective and sort the issues of RSA and spares availability at the earliest.

As for you, I am keenly waiting for your 600 ownership thread. The one already on the blog does not have much steam.

Re: Benelli TNT 300 Ownership Experience

I am slowly reconsidering benelli now. Quality defect maybe an isolated case but removing complaints from fb is disheartening.. they could have easily made an example of that post by providing quality after sale services and complaint resolution which would inspire confidence in the brand and rectify thier after sales service history.. instead they did the opposite. I guess it is better to go with the mind and not with the heart.. really sad todo hear this.. also whats the point of rsa when it takes bloody 6 hours to even arrange a proper pickup that too in bangalore which has the largest benelli sales yet. I cannot imagine if that happens with me around delhi. I would be stuck forever.

Re: Benelli TNT 300 Ownership Experience

Guys! I think we are over reacting a bit. I can understand the ordeal faced by experimentalhead but without identifying the root cause of the problem, let's not blame anyone. Also, I wouldn't have posted anything on Facebook forum as it serves no clear purpose except popularising the issue, which could be one off. Most of the time these pages are maintained by content editors or marketing guys. The best thing would have been to mail them instead as the brand could be sensitive about the initial perception. Also, considering that the brand is just few months old, there will always be so many teething issues and I believe we should be more patient.

With respect to RSA, I had a small personal chat with the general manager at the dealership here and he told me that the RSA vendor is the same for Harley too. So, the capacity issues can be understood. Also, he told me multiple cases where the average time it took for RSA to reach the spot for Harley bikes was 3-4 hours. So it is more of a supply vs. cost issue which still could have been rectified. But I still have my doubts about the entire RSA concept for bikes in India as the infrastructure is not the best to support such a system.

I also had a talk about spares and the general manager told me that with any brand that is entering a new country for the 1st time, the initial 4-6 months would be tricky as they can't stock all the spares. Hence, it is rationalised to include only those that the dealership believes would be the most needed. With time, each dealer would alter their stocks based on issues. The important point to note here is the speed and quality of response you get when in need and sometimes sports bike owners can be too demanding while forgetting the logistical nightmares a dealer would have to handle. Sometimes even a R15 faring can take at least 2-3 weeks to be replaced.

Now coming to people having doubts about quality, I just rode a 300 that is used for test drives and it is still perfect. Keep in mind that this bike was probably thrased by most of the reviewers and it would have red lined quite frequently. In fact, it is 30 kms short of 1st service and had an IXIL exhaust from the get go. Seeing that bike, I believe the core 'over engineering' is solid and few niggles here and there are common with any machine. So, my 2 cents to existing owners is to keep in mind that the brand is new in India and to drive conservatively till the 1st 6-9 months till the service is streamlined and to potential owners who are still on the fence is to be more practical and realistic about your purchase. Any bike would have issues if your luck is terrible that day irrespective of quality. Motorcycling is more about the joy of riding and if you believe this is the one, go for it and be prepared to get your hands dirty and impatient occasionally. This is all part and parcel of the package. For buyers waiting for delivery, stop reading issues here and rather cherish the moment you first take the bike for delivery.

Re: Benelli TNT 300 Ownership Experience


I second you bro, we are overreacting a bit. Even Beamers (BMW) have a tendency to break down, but not all the machines break down. Even when I had a Honda Unicorn and Yamaha FZ, I always used to get my hands dirty for small niggles here and there. Needless to say, Benelli responded well and atleast sent the RSA vehicle. Even Honda and Volkswagen take 2-3 hours to provide with a RSA vehicle. Also higher capacity bikes do have high revving engines which requires more maintenance than a car, which is more of an utility vehicle.

Lets not be rash in jumping to a conclusion and wait for further ownership reviews to pour in. Potential owners, please enjoy the ride and the experience of getting this baby. As regards any niggling issues, if it occurs, we can help each other through this forum.

Btw, I recently had a word with the Benelli guys and they said that the formation of rust on the chain is natural in monsoon and in Mumbai. They told to keep the chain lubed every fifteen days to prevent formation of rust. Once past monsoon, this problem would fizz out.

Re: Benelli TNT 300 Ownership Experience

You should probably check this video. Was quite helpful.



in short, he uses WD-40 to clean the chain and a wax based product for lubrication. Personally, I got my chain lubed during 1st service for which the dealer charged me around ~₹. 200 (1st service is free) and told me the lubricant is good for 10000kms. Even though I don't believe this guy, I will check back again at 2000 kms on the odo and follow as this guy suggested. Makes sense!