Re: 2017 Duke 390 Owners Reviews and Experiences

Dear, why fret! Basically, you I and most of us know these apps are basically beta and not are 100% data backed. With the amount of changes they do or did to the bikes, many things can be off the charts when it comes to this app. Basically, use this app to check your or others service records, and what not, unless and until you intend to sell your bike where the buyer is so tech savvy that he wants all the data from this app. Don't bother about these apps. Make sure you follow your own service record and what not, and go by the good old book rules, which is more than enough. FWIW, apart from the recent ones, these aren't worth the cloud computing drama that's going on out there.

Cheers!
VJ

Re: 2017 Duke 390 Owners Reviews and Experiences

i prefer having the right info backed by data and not like some of the random and incomplete 'info' that floats around the web. it might not be of use or help to everyone, but nothing wrong in having the right data.. which might be of use to someone.

like i said, even the service info is not fully updated.. i know for a fact that their service records are computerized (at least from the svc i visit, because some svc's in the past weren't connected to their computerized system)but just not mapped to this app due to whatever reasons. and this has nothing do with cloud computing drama, so lets not just throw in jargon without understanding it properly.

Re: 2017 Duke 390 Owners Reviews and Experiences

I don't know whether to laugh or cringe. Take it easy on the reply. I've said this to you many times, and will repeat again, being a keyboard warrior doesn't help s1d. Follow a certain way to reply and not "in the face" types. I am not against you taking "info" backed by "right data" or even if you have direct access to it, which I am least bothered about. What I meant was in a sarcastic way, not to depend too much on these apps and what not. Hope you understand, and henceforth "learn" to post a reply properly or even better keep silent. Don't ruin the thread decorum by being over-zealous. Always make sure you read a post, twice or thrice if you have to, before jumping on it, because the data you post is read not only by you, but every other Bhpian here.

All I am doing here is trying to help you, that's all. Hope you'll understand and expect you to behave the same way.

Any rant posts by you henceforth will be deleted, and sorry about that.

Cheers!
VJ

Re: 2017 Duke 390 Owners Reviews and Experiences

ha ha ok , i see you get offended when I try to post something that's backed by facts. if that data doesn't matter to you, then you should keep quiet and not 'teach' me how to reply or keep quiet. i don't see anyone else that's taking it "in the face" or "seriously". am sure you have a job to do here on the forum and good luck with it !

Re: 2017 Duke 390 Owners Reviews and Experiences

Friends,


I had the same Coolant disappearing issue resurfaced again after servicing in span of less than 8 months.

This is after fixing the issue at Adyar service center last November, full engine removal cleaning and fixing the Water seal etc.

off late am riding it very less , 3 days in a week as i take up my CAR frequently because of hot Summer in chennai

3 times in 5 months, i had to top up my KTM duke 390 2017 coolant and it gobbled up atleast 400ml.

my Duke odo is 11000 kms so far and was suggested to change the chain sprocket, planning to do along with this coolant seal replacement again.

very bad from KTM for not offering any kind of permanent fix .

Re: 2017 Duke 390 Owners Reviews and Experiences

I'd strongly recommend you to replace the balancer shaft along with the two seals. For what its worth, the oil seals aren't that great. KTM could have made the seals better, especially the water pump side seal, because that is what tends to leak most of the time, leading to water mixing with oil. These same seal does duty on almost all the liquid cooled Bajaj bikes from NS to the Domi to the KTM series. It maybe that the seals aren't built really well or these seals aren't able to handle the heat and stress that it puts through. For some it lasts quite a while, for some sooner, unfortunately.

IIRC, on some of the newer KTMs the leak was diagnosed to faulty sealant application inside the crank case, which was then rectified by stripping the engine completely, reapplying the sealant then installing everything back.

If you're under warranty, I'd recommend you to proceed with the following.

Strip the engine fully, tell them to re-apply the crankcase sealant
Replace the balancer shaft
Replace both the oil seals.

Good luck.

Cheers!
VJ

Re: 2017 Duke 390 Owners Reviews and Experiences


Thanks VJ,

yes they stripped the engine and did the sealant work 8 months before.
not sure they replaced the balancer shaft.
replaced both seals.

and here i am in less than 8 months the same issue resurfacing again.

Re: 2017 Duke 390 Owners Reviews and Experiences

If they haven't replaced the balancer seals, which they definitely would have. It's time to re-isolate it again, and yes, it's a cumbersome process. Replace the balancer shaft, the oil seals and also re-seal the crankcase joints, should yield the results.

Keep your observations posted.

Cheers!
VJ

Re: 2017 Duke 390 Owners Reviews and Experiences

I had recently ordered a metzeler m5 110/70 from amazon after confirming 2-3 times with the seller that its a stock 2019 product.
I got it delivered last saturday and this is how the tyre manufacturing date area looks like. I highly doubt its been tampered. On chatting with the sakes guy he directly gave me the contact nos and email ids of pirelli reps ( which kinda made me believe maybe i'm wrong), but those guys haven't confirmed nor denied its a genuine product( After which i thought of posting the pictures here).
I am attaching the pictures of the tyre i bought and the stock tyre on my bike. DO let me know what you guys think. Also if any of you have access to 2019 manufactured tyres please check if its same as this.








All the markings except the ma year and week is protruding out of the tyre surface whereas 1319 is aligned with the tyre surface which lead me to believe that they might have scratched out the original markings and then made the 1319 after digging into the tyre surface. I am not sure of this.

This is not the case with the stock tyre which came with the bike.

@B7ACKTHORN
Please let me know what you think of these images.

Re: 2017 Duke 390 Owners Reviews and Experiences


The tire date has been tampered with, at least from what I can see. If you'll look closely, the other part of the tire are all have the shiny finish, which is how they are supposed to be. The date patch has been freshly scratched up, which you can see from the uneven and dull surface, it's as if like a slick tire that's seen a track day, the roughness and double indent patch, which is a clear sign, it's been re-dated. All this leads me to believe this is a 100% re-dated tire, and the date has been tampered with, unfortunately.

Cheers!
VJ

Re: 2017 Duke 390 Owners Reviews and Experiences


What can be done to make sure that he doesn't do this to other customers who buy the tyre. The metz rep called me today and he assured me i would get warranty on this and neither confirmed nor denied the tampering. I said i need a solid yes/no. He said he would confirm it by tomorrow. The seller is swearing thats how the tyres are supplied by metzeler as they are official distributor ( This is confirmed by the rep too).

Re: 2017 Duke 390 Owners Reviews and Experiences

There is nothing to confirm it tomorrow. If it's not tampered, he would have said, yes, it's not tampered with. The "saar tomorrow" itself should say us something. Anyway, he'll probably call tomorrow, and say he's confirmed with the Metz HQ and eventually say it's genuine. Anything can happen with the showroom folks, they know how to sell a tire, especially online, they know all the tips and tricks, and who knows even Metz might support them to get rid of the stocks, it's hard to speculate on which is true, as the speculation list can go on and on and on, like I just did. For what it's worth, Metz themselves can take the tires from the dealers and repunch with a newer date and still no one bat an eyelid. Again, one can speculate on and on.

If you're not satisfied, return the tire, that's the best you can do. You can opt for a different piece, but this "different" piece might also be the same old stock tampered again. But, if I were you, I would have returned and taken a refund.

Good luck.

Cheers!
VJ

Re: 2017 Duke 390 Owners Reviews and Experiences

Good catch. Needless to say, just return the tyre and get a refund. But do post a review on Amazon with these pics and the name of the seller, so that others can come to know of this. (Maybe highlight the date with red so that it easily catches the eye of any one looking at the reviews)

Re: 2017 Duke 390 Owners Reviews and Experiences

I ride my 390 99% in city traffic as we know it's very rough and jumpy [emoji23] in city. I was thinking how to make it some what like r3 which is easier to ride in city and power kicks in only at higher rpm. Will decreasing 2 to 3 teeths at the rear sprocket make it tall geared and somewhat ride like a r3. I know it's because of the twin cylinder nature that makes the r3 as it is, but just curious on how to make the 390 more urban friendly bike.

Re: 2017 Duke 390 Owners Reviews and Experiences

I've ridden the 390 in Bengaluru city traffic and trust me, it is more fun than the R3 that i commute on everyday.

R3 is much more broader than the 390 and doesn't fit in tight places is what i feel. I'm always scared to push it into tight places. Even if i want to, i have to fold one of the mirrors and re-open it after that tight gap lol. One wrong move from someone next to you could cost you a mirror or even worse, you could have a fall.
390 was easily "filterable" and the power is also exceptional.

But yes, you'll never be able to get the comfort and refinement. 390 is already urban friendly, if you ask me