Re: 2017 Duke 390 Owners Reviews and Experiences

I have noticed that my chain slack is too much, It touches the swing arm at the middle section. Tried to adjust it myself but unable to loosen the axle nut/bolt. Anyone did the chain adjustment themselves ??

Re: 2017 Duke 390 Owners Reviews and Experiences

Hi Everyone,

Last week I went for a ride (approx 700 km) and observed the coolant drop from little below to max point to little above to min mark at the end of my ride.

But from last two days of my daily commute I did not notice any further drop, it stays at just above min mark.

Just wanted to know, is there anything I need to look for (spillage or leak) at any particular place, however I did not notice any symptoms of leak as such !

Plus, which are best coolant (apart from regular coolant used for top up by SVC guys) I can use in case if I have to change the coolant in future ?

any input is appreciated

- leaf

Re: 2017 Duke 390 Owners Reviews and Experiences


Thanks a lot for your advice.
I have visited the Service Centre today and they have adjusted the clutch cable play a bit and in result gear 1 & 2 became more drivable.
But in gears 4, 5 & 6 still some inconsistency is observed.
Technician after having a test drive (post clutch play adjustments) asked me to drive it for another 200-300 kms and then check.
They have also said that at present the bike is having the mineral oil and during first service it would be changed to fully synthetic. Is this is correct, I always thought that bike comes with fully synthetic oil.
Mine is having V39 software, I just checked. will update soon. Is this ok as mine is Jan 2018 manufactured with new radiator fan and side plate.

I'm using Indian Oil extra premium petrol. Is this is the right choice (I have second tank fill today). Yes I emptied the first tank up in less than 24 hours.

Any precautions during run in period.

Note: A small ownership experience will be shared soon (after completing at least 500 kms).

Re: 2017 Duke 390 Owners Reviews and Experiences

Indeed. Clutch play is very important and minor clutch adjustments do help in good driveabilitym plus they reduce clutch stall that's one. Secondly, it's always a good idea to have a some amount of clutch play, as it helps reduce clutch drag and increase clutch life, plus clutch bite point is unique to each and every rider, so having the right clutch setting helps in good driveability. Thirdly, as you've mentioned, some amount of snatchiness will be present, and will get ironed off to an extent as the bike clocks in more or you'll get used it, nonetheless.

Cheers!
VJ

Re: 2017 Duke 390 Owners Reviews and Experiences

Got a call from dealer regarding the paint issue.


He was trying to say since they are powder coated, it's natural that it will have some traces on the cloth if wiped hard and it is not an quality issue.

And also he mentioned paint peeling off will be considered but not this.

Does this makes sense ? I still believe if just a wipe removes the paint it is a quality issue.

No response to the email to KTM as well .

Re: 2017 Duke 390 Owners Reviews and Experiences

This isn't the right information that we're looking for, it's just the run of the mill explanation that's given by the SVC. Almost all painted alloy wheels are powder coated, and noting his argument leaving stain marks of paint on the rag, any component that's powder coated shouldn't leave any residue, whatsoever. Case in point, the trellis frame itself is powder coated, you can try your luck with the trellis frame and use that contradiction for an argument case and let him know why the frame isn't doing the same and the wheels are. Document your evidence.

I'd suggest you try doing the same thing on the trellis frame and observe if you encounter the same problem. If yes, it's a radical yet shameful QC that's being done by Bajaj. If it only happens on the wheels, it still is shameful, yet you have the liberty to push it for warranty under all circumstances. I'd definitely suggest you forwarding a mail to KTM India [email protected]. Since you've sent them a mail, give it a couple of days. If you haven't received any response in a couple of days, send them a mail again.

Keep us posted.

Cheers!
VJ

Re: 2017 Duke 390 Owners Reviews and Experiences

A very important query for a friend
:
Which is the best KTM showoom in BLR ?
Which is the best service centre in BLR?

Please feel free to flood with all positive and / or negative experiences!
- TIA

Re: 2017 Duke 390 Owners Reviews and Experiences

Has anyone faced issues with the bolts and/or the Allen-key provided with the 390 (2017). The no. 5 Allen key which should typically be used to remove the bolt on the foot-peg did not fit into it. I tried a size bigger and smaller as well.

Also, I had a set (Bought from the market) the no. 5 of that one and the no.5 of the one provided with the KTM were different. Weird! Eventually, only 1 bolt opened up and I had to take it to a mechanic.

Was such a waste of time that to open the bolts I had to take it to a mechanic. Even he was unable to determine if the threading of the bolts were washed away or was it the allen key. (Btw even his no. 5 did not match the one that was provided with the KTM kit.)

Anyone with similar problem?

Re: 2017 Duke 390 Owners Reviews and Experiences

Thanks B7ackthorn ,


I have tried to explain to the dealer. Sent multiple emails to KTM India. Nothing worked as of now. Just waiting for the response.

Does all 2018 batch owners face this issue ?

2017 Duke 390 Owners Reviews and Experiences


Will check today and revert.
But i did the cleaning myself once and nothing was there on the cloth.

I own the 2018 model

Re: 2017 Duke 390 Owners Reviews and Experiences

Mine has a weird issue: it sometimes (more often than not) stalls in random gears when I press the clutch in fully. The engine just dies, there's no sputtering or knocking. It just dies. As if the fuel supply was abruptly cut off.

Service center doesn't do anything to rectify this. Any good KTM mechanics in Mumbai? Thanks in advance!

Re: 2017 Duke 390 Owners Reviews and Experiences

check if the side stand sensor is bolted on securely and the side stand bolts are tightened. some ktm's experience this issue, the two side stand bolts loosen over time due to the vibrations.

next, does this happen when you are at say speeds above 50 when you close the throttle abruptly ? usually when you are going at speeds at 50+ (especially if the rpms are higher i.e. in a lower gear) and you shut the throttle and pull the clutch in the engine might die at times.. i've had it happen a couple of times on my d200 and seen other folks also report it (not just on ktm, few other FI bikes as well). In this case it just comes down practicing the right riding technique.. i.e. blipping the throttle + down shift as you slow down/pull in the clutch/down shift.

Re: 2017 Duke 390 Owners Reviews and Experiences

I'll check the side stand. But this happens even when I'm standing at a red signal, put it into 1st, as soon as clutch is pressed, it dies. Start it again and go. So it's not at or above certain speed. Someone had also suggested getting the throttle body (or was it the injector) cleaned (?) Not sure.

Re: 2017 Duke 390 Owners Reviews and Experiences

usually you wouldn't have to clean the throttle body so early on.. unless of course the fuel quality was bad.
instead of asking them monkeys at the svc to clean the tb (Which they might avoid or con you into replacing the throttle body), you could do the following:
1. Get a fuel injector cleaner (e.g. liqui moly , available online on amazon). Add it to in right ratio (A little more is ok) to a tank full of fuel, maybe from a different fuel station than your usual one. Take the bike out for a spin on the highway for around 50 km.. ride it at rpms between 6-8k for a few of those km. This might help clean up the deposits. Don't worry the injector cleaner will not do any harm, i've used it myself.
If not the injector cleaner, get the iftex system G or Adon P, the former might be available at bharat petroleum outlets while the later is sold at IOC outlets.

2. next go to the service center, ask them to connect the diag tool and check for any fault codes. even if none are found, ask them to clear the DTC (look at their diag tool and you will see that option present).
After hitting clear dtc (it usually takes a few seconds to do it), do this:
- keep the bike on the paddock, fire up the engine (do not touch the throttle while thumbing the starter)
- let the bike IDLE for 10-11 min (not less not more) -- remember just IDLE, do not touch the throttle.
- turn off the engine, let it cool down for a couple of minutes then fire it up and go for a test ride.

If you do not let it idle (Which essentially lets the ecu 'relearn') and try to ride the bike it will sputter and die and will require more throttle input to keep it running. So just follow the above steps.

Do these two before having them monkeys open up any parts.

Re: 2017 Duke 390 Owners Reviews and Experiences

Did check in the afternoon today and no colour is coming out from the rims.
Yours might be the only case.