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**vishnu.leo** · 08-06-2012, 12:28 PM

Originally posted by jsg View Post

@Vishnuleo Im sorry.Was down with fever for last 5days and with that kind of rain, hell no to service :| See you some day buddy.

hey thats okay...anyway i went there...it was 8:30 when the mechanic finally showed up
Even he suggested i go in for a new pair of forks. :/ anyway i kept it there itself in their service. have to contact the insurance people tomorrow

Originally posted by susheelkumar View Post

You have vehicle insurance na. So you can claim the expense through that, right?
Go for new forks as suggested by others.
Also you can claim for replacement from TVS for any faulty parts and not damaged ones due to accident.
So the best option is make use of the insurance. Its bit time consuming but still get the help of SVC for the same and say you need it.

yes. the SVC guy said its covered in insurance. and a rough estimates around 8k for the pair. said he will provide the estimate by tomorrow then i can opt for insurance.
Only prob is that they said it would be at least a month to get her back. Does it take tat long??? I am not that informant on these matters...especially the insurance part and all.

**susheelkumar** · 08-06-2012, 12:36 PM

Originally posted by vishnu.leo View Post

yes. the SVC guy said its covered in insurance. and a rough estimates around 8k for the pair. said he will provide the estimate by tomorrow then i can opt for insurance.
Only prob is that they said it would be at least a month to get her back. Does it take tat long??? I am not that informant on these matters...especially the insurance part and all.

Ok so now we have a good news & a bad news.

Good news is that you can incur the expence through insurance.
The bad news is it takes one month.
Well the fact is it takes time but it shouldn't be 1 month for the same. See the procedure is an official from insurance dept. will come and inspect your bike in detail along with the SVC. Now the thing is you have to keep pushing these insurance guys for the fast approval of the amount. Call the customer service and keep pestering them until you get it done.

**susheelkumar** · 08-06-2012, 12:45 PM

Check these links for insurance claiming stuff...

xBhp.com : The Global Indian Biking Community

http://www.xbhp.com/talkies/pit-stop-general-biking-discussion/13499-how-claim-your-bike-insurance-company.html

5 Steps to Filing Your Auto Insurance Claim
Filing an auto insurance claim India, Automobile Insurance

**vishnu.leo** · 08-06-2012, 12:52 PM

Originally posted by susheelkumar View Post

Check these links for insurance claiming stuff...

xBhp.com : The Global Indian Biking Community

http://www.xbhp.com/talkies/pit-stop-general-biking-discussion/13499-how-claim-your-bike-insurance-company.html

5 Steps to Filing Your Auto Insurance Claim
Filing an auto insurance claim India, Automobile Insurance

thanks for the pointers...hope i get her back asap.

again thanks a lot for the help...my knowledge of insurance stuff is close to zero.

**shahbaz63** · 08-06-2012, 01:07 PM

Vishnu - 10 Days are more then enough ...

It goes like this..

you Submit your bike they checked it & quote a Bill to you,
Same quotation is been sent to Insurance company,
It takes 3-4 working day for them to have visit & confirm things .
Then SVC Guys take 1-2 Days to replace it.
in Next 2 days The Insurance guy comes with Camera & takes snaps or both.
And you Get your bike ..

1 Month is toooo Much for minor accident ... :/

**krrishi** · 08-06-2012, 02:18 PM

Originally posted by vishnu.leo View Post

yes. the SVC guy said its covered in insurance. and a rough estimates around 8k for the pair. said he will provide the estimate by tomorrow then i can opt for insurance.
Only prob is that they said it would be at least a month to get her back. Does it take tat long??? I am not that informant on these matters...especially the insurance part and all.

One month is way too much vishnu, IMO 15 to 17 days is more than enough, be right on their nerves & be politely blunt

...,your communication skills will be tested

.if the estimate comes to around 8k, the insurance company should provide you a cheque of around 5k.

Claiming the above beacuse when a friend of mine totalled his 3mnth old RTR,the estimate was 19k out of which 14k was provided by the ins company,rest 5k he had to shell out. he paid the entire 19k by cheque & the insurance company courriered the 14k to him 2weeks after he got his ride back from the SVC.

Hope this rough estimate helps..good luck

**vishnu.leo** · 08-06-2012, 03:55 PM

Originally posted by shahbaz63 View Post

Vishnu - 10 Days are more then enough ...

It goes like this..

you Submit your bike they checked it & quote a Bill to you,
Same quotation is been sent to Insurance company,
It takes 3-4 working day for them to have visit & confirm things .
Then SVC Guys take 1-2 Days to replace it.
in Next 2 days The Insurance guy comes with Camera & takes snaps or both.
And you Get your bike ..

1 Month is toooo Much for minor accident ... :/

great ...i think i will have a few words with the SVC guys tomorrow when go there to check out the estimate.
Btw they said that the part needs to be sourced because its a new model and it may take time. Thats why i didnt argue then.

Originally posted by krrishi View Post

One month is way too much vishnu, IMO 15 to 17 days is more than enough, be right on their nerves & be politely blunt

...,your communication skills will be tested

.if the estimate comes to around 8k, the insurance company should provide you a cheque of around 5k.

Claiming the above beacuse when a friend of mine totalled his 3mnth old RTR,the estimate was 19k out of which 14k was provided by the ins company,rest 5k he had to shell out. he paid the entire 19k by cheque & the insurance company courriered the 14k to him 2weeks after he got his ride back from the SVC.

Hope this rough estimate helps..good luck

yes.. the SVC guy said that it would be around 8k anyway.. i just hope the insurance people feel pity on me and give me the whole amount
Anyway ill get to know the estimate tomorrow. Even i dont want to leave my ride with them for that long

**shahbaz63** · 08-06-2012, 04:39 PM

Apart from Front assembly & some fairing part i dont see any big change in new & old model ... it should be available...

**krrishi** · 08-06-2012, 05:44 PM

[QUOTE=vishnu.leo;852679]great ...i think i will have a few words with the SVC guys tomorrow when go there to check out the estimate.
Btw they said that the part needs to be sourced because its a new model and it may take time. Thats why i didnt argue then.

TVS is notorious in this matter..they somehow dont seem to have the spare parts of their flagship model & in return we feel embarssed instead of them..my friend about whom i mentioned in my previous post had to wait for a good forty days just to get a new alloy wheel...as i said before, be politely blunt with them & let them know you cannot be weighed down by their excuses

**jsg** · 08-06-2012, 05:48 PM

Dafuq. 30days?

If am correct, then the forks of the old RTR and the new one is THE same

**krrishi** · 08-06-2012, 05:55 PM

Top up query

My dear friends, its been 1600 kms the last oil change was done on my beast,went to the SVC for a topup&was told that the level is upto the mark,but the oil level when inspected by me the previous day was right below the diamond lines on the dipstick tough its viscosity is intact..is my reading correct? need to undertake a journey after 2 days, the next service is 20 days away, i get a feeling that they will refuse by giving the same reason..need genuine suggestions on this from you all.

**jsg** · 08-06-2012, 05:59 PM

Originally posted by krrishi View Post

My dear friends, its been 1600 kms the last oil change was done on my beast,went to the SVC for a topup&was told that the level is upto the mark,but the oil level when inspected by me the previous day was right below the diamond lines on the dipstick tough its viscosity is intact..is my reading correct? need to undertake a journey after 2 days, the next service is 20 days away, i get a feeling that they will refuse by giving the same reason..need genuine suggestions on this from you all.

Can you tell:

Which oil? How do you check it? How do you ride the RTR: the sane/insane?

**krrishi** · 08-06-2012, 06:47 PM

Originally posted by jsg View Post

Can you tell:

Which oil? How do you check it? How do you ride the RTR: the sane/insane?

Its the TVS True 4 oil....remove the dipstick, clean it &thread it back completely remove it again.if the oil level is on top of the diamond lines or even in between the minimum & maximum level everything is perfect..in my case its exactly below the minimum level & i made sure to not check the level when the engine is hot...i am a sane rider,50 kmph is the speed i maintain regularly.

**shahbaz63** · 08-06-2012, 09:16 PM

Krishi - Why dont you change engine oil by your own

its easy yaar....

Do it & Change oil to Motul or nything else

10w40

**vishnu.leo** · 08-06-2012, 09:23 PM

Originally posted by jsg View Post

Dafuq. 30days?

If am correct, then the forks of the old RTR and the new one is THE same

Originally posted by shahbaz63 View Post

Apart from Front assembly & some fairing part i dont see any big change in new & old model ... it should be available...

huh...i thought there might be some change in the forks of normal and the ABS version. anyway I will hav a damn good talk with those SVC guys...

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