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  • Originally posted by hifisharu View Post
    Some confusion guys, need some advice:

    I had called up the South Regional Office, in Bangalore, yesterday regarding the shortage of the oil filter, and was told I would be contacted from HMSI. Upon not receiving any call till today, I called them up again, and they said they have forwarded the complaint to the head office, and have instructed the service engineer at the showroom where I bought the bike (Haiku Honda) about the problem.

    Then, they asked me to contact the service engineer at Haiku Honda for further enquires. Now, upon enquiring with the service engineer, I was told that the change of the oil filter is not mandatory, and that only the oil needs to be changed, and that I should get the vehicle today to get the oil changed. I insisted that the manual says the oil filter has to be changed, but he replied saying they have received training from engineers at Honda, and that the oil filter change is not mandatory

    So, what should I do guys? Just go ahead with the oil change? Or wait till the filter arrives, which I'm not sure is happening soon




    They say this simply becuase they dont have a stock and if they say yes it is mandatory, then customers will create an unrest so this kind of a reply is obvious!!They care the least if our engines get ruined or the FI gets damaged,the SVC guys will never take the blame: they will either find a fault in you or the manufacture!!


    My SVC guys also told me the same thing, so i lied to them that one of the chief engineers at the manufacturing plant is known to me and he said that as per the service manual,oil change is mandatory and if engine fails due to any improper service, the Mecho and the dealer are to blame!


    immediately they changed their facial expression and verdict and said ..ooh is it?? then give us a little time, we will order an oil filter for you separately ASAP or else we will remove the oil filter from a new stock CBR250 and install it in yours!

    Comment


    • Originally posted by AmlanR_CBR View Post
      else we will remove the oil filter from a new stock CBR250 and install it in yours!
      this is bad practice. The guy who is buying the new bike will have old oil filter. These dealers find innovative ways to make their things easy.

      Comment


      • Thanks for the replies guys, and while all of it makes sense, and I do believe in 'prevention is better than cure' policy, I'm left with few choices, and here's my plan of action:

        1) Get the oil changed today, as we know and is also quoted in the manual, the quality of the oil is decisive factor for prolonging or degrading the engine life. I'll get the oil filter cleaned, and with the new oil, the damage should be minimised

        2) The manual says the next oil change should be only at 6000kms, which from my experience is far to long for any oil, even if it is synthetic. So, I'll go in for an early oil change, say by about 2500kms, and hopefuly by then, they would have got the oil filters, and I'll get the oil filter changed then

        OT: I called up my friend, just to discuss this issue, and he told me he's never changed the oil filter in ZMA , and the manual too doesn't mention anything about changing the oil filter. So, going by these standards, and the fact that both were designed by Honda, I guess settling for an oil change is the wisest choice

        Comment


        • Originally posted by AmlanR_CBR View Post
          yup i can remove them carefully or rip them off at once cus yes, they agreed to change my tank within a month.

          But wat abt reapplying them??..is it possible???
          Yes, as soon as you rip it off, put cellotape on the double side sticker or else get some 3M double side tape later&apply it in the same place where it was earlier.

          Originally posted by darkknight View Post
          After 3 hours of just idling away at showroom finally got my red CBR std

          I am a happy man now ---
          Congos buddy. You must have got accessories even before the bike!

          Originally posted by ZMRMOD View Post
          Yes for light smoked 1 u can use sunprotector films 1.5 grade
          For black transparent is fine .
          Does this stick to the visor? I tried it once on my R15's visor&it didn't stay due to the curvature of the visor.

          @ankurjain: Can you please post the pics as attachments? I would really like to see them.
          Quench my thirst with gasoline!

          Comment


          • Originally posted by bhs View Post
            this is bad practice. The guy who is buying the new bike will have old oil filter. These dealers find innovative ways to make their things easy.
            lol..no mate..they meant that since i want the filter urgently,they will remove it from the new bike and install it in my bike and when the new oil filter stock arrives,they will fit it in the new bike and hand it over to the respective owner!

            Comment


            • Originally posted by navnish View Post
              Sit on hondas head
              Yep. I'm neither saying change the filter or not; all I'm saying is - get the filter changed OR let HMSI give it in writing that they're not changing for so & so reason. Anything needs to be recorded because they cannot say something against what they've written.

              Originally posted by Binoy View Post
              but we have the proof that...can have the bill details as the proof?
              HMSI will simply wash off the hands saying, the dealer is supposed to do it & if they don't do it, its not our fault & HMSI will have clear docos to state they've instructed that to customers (owner's manual) & their ASC's (workshop manual). And one needs to keep fighting between HMSI & dealer. And remember, the local dealer should certainly have some high influence & good local connections

              Another possibility being that, if the issues are reported after 6-8 months down the line, HMSI will simply ask, why this wasn't reported immediately after the 1st service & why is it being reported when the problem arises.
              Skill is what keeps you on a Motorcycle
              Awareness + Skill is what keeps you out of harm's way
              ATGATT + Awareness + Skill means you might Live To Ride another day

              Comment


              • Originally posted by aargee View Post
                Yep. I'm neither saying change the filter or not; all I'm saying is - get the filter changed OR let HMSI give it in writing that they're not changing for so & so reason. Anything needs to be recorded because they cannot say something against what they've written.


                HMSI will simply wash off the hands saying, the dealer is supposed to do it & if they don't do it, its not our fault & HMSI will have clear docos to state they've instructed that to customers (owner's manual) & their ASC's (workshop manual). And one needs to keep fighting between HMSI & dealer. And remember, the local dealer should certainly have some high influence & good local connections

                Another possibility being that, if the issues are reported after 6-8 months down the line, HMSI will simply ask, why this wasn't reported immediately after the 1st service & why is it being reported when the problem arises.
                Yes the fighting is all part of the game.
                Once there was an issue in one of the Yamaha SVC here for their bad service. one guy(an xbhp member) gave a written complaint to Yamaha head office for the probs of his R15. But if when a probs occur i think Honda/any other manufacturer won't simply deny if a strong written complaint goes through, but can't believe it fully though as its our country and anything can happen.
                Phew!!! we were in the discussion of a simple oil filter change rite. I think Honda has no interest in solving these waiting periods issues and now the parts availability.
                sigpic...Ride Long...Ride Safe...

                When you dance with the devil, you wait for the song to stop...

                Comment


                • UPDATE UPDATE UPDATE :

                  yesterday i had called HMSI on suggestion of SAI and had asked them abt the oil filter..along with that, i had enquired abt the damaged tank and 203 Kms on ODO before delivery! they said they had taken down my complaint and will act soon.

                  today i got a call from my dealer who told me he had got a call from HMSI and was asked to replace my tank and muffler in less than 15 days.


                  again,a few minutes ago i got a call from HMSI ,delhi who told me that a brand new muffler and a tank will leave the warehouse within 3-4 days and will reach my dealer in 10 days after which they will call me and change it.

                  and the 203 kms on ODO, well they said the same thing:

                  "Sir, its not just your bike but every bike in the 1st few lots are test ridden on long drives to detect any faults or failures by the honda guys.But sir you dont have to worry about that because after the rides, the bikes are drained and new engine oil is put into it along with brake oil,coolant and every other necessary measure is taken!


                  So, those of you here got ur bikes early,CONGO, our bikes have been ridden by sumone elz before we took delivery!



                  NOW MOST IMPORTANT, oil filter!!!

                  he said "sir we understand that the oil filter should be changed in the 1st service along with the engine oil but we are sorry to inform you that we are at accute shortage of spares as of now. As per your report, you bike has run for 923 kms since purchase and you can manage to drive till 1500 kms before changing the oil filter. And by then we guess the dealers will have received your oil filter for sure!
                  The stocks of oil filter have been dispatched on a limited basis to various parts of the country and your batch of oil filters has reached the kolkota warehouse from where it will be distributed to various dealers of the eastern zone. So you can expect to get the oil filter in 7-10 days"


                  "You will again get a call from us as soon as your parts arrive at your dealer including your oil filter.."




                  SO chill guys, HMSI is listening hard..though acting slow :P
                  Last edited by AmlanR_CBR; 06-03-2011, 02:13 PM.

                  Comment


                  • Amalan - Excellent & appreciate your post

                    Edit
                    So, those of you here got ur bikes early,CONGO, our bikes have been ridden by sumone elz before we took delivery!
                    Just had this post crossing my mind. See OF sir's reply on this one - http://www.xbhp.com/talkies/news/180...tml#post623599
                    Last edited by aargee; 06-03-2011, 02:31 PM.
                    Skill is what keeps you on a Motorcycle
                    Awareness + Skill is what keeps you out of harm's way
                    ATGATT + Awareness + Skill means you might Live To Ride another day

                    Comment


                    • Originally posted by Sarvajit View Post

                      Does this stick to the visor? I tried it once on my R15's visor&it didn't stay due to the curvature of the visor.

                      .
                      YES I HAV TRIED THAT ON MY OLD KARIZMA ANS WAS SUCCESFULL BY USING THAT RUBBER PLATE LIKE THING WHICH IS USED TO REMOVE BUBBLES
                      BUT IT STICKS FROM INSIDE DUE TO CURVE OF VISIOR ......

                      Comment


                      • EXIDE 6AMP INSIDE [MF]
                        HAS ANY ONE MANAGED TO PUT A BIG 1 LIKE AMARON BIKER 9AMP?? OR 7 AMP ??
                        CAN THEY FIT IN THIS COMPARTMENT??




                        BCAUS HID PROJECTORS AND HORNS CAN KILL THIS 1 EASILY??
                        SUGGEST A LOW POWER CONSUMING HID WHITE PILOT AND H4 BULBS??
                        BUT SHOULD BE BLUISH R WHITEISH IN TONE?? ANY GOOD BRAND EASY 2 FIT AND RELIABLE?

                        Comment


                        • @zmrmod: please use multiquote & avoid writing in caps only.

                          AFAIK -- it's not only about fitting a larger capacity battery but also means to make it charge to full potential
                          sigpic

                          Comment


                          • @darkknight

                            12v in 9ah doest not mean that it will not fully charge .
                            9ah = 9000mah holds more power hence source can b used for other things

                            does cbr hav some charging type issue . i used amaron pro bike rider in zma with 200% positive results..

                            Comment


                            • Adjusted my gear level at home today. It was a very easy job. Unbolt both the bolts on either side of the link rod with a 10mm wrench, turn the rod clock wise/anti clock wise, here the lever will start moving up/down. adjust it to your comfort and tighten the screws back.. Simpe.!

                              Tried this withthe brake lever as well.. But that din't work, Looks like I have to visit the SVC.

                              Originally posted by hifisharu View Post

                              OT: I called up my friend, just to discuss this issue, and he told me he's never changed the oil filter in ZMA , and the manual too doesn't mention anything about changing the oil filter. So, going by these standards, and the fact that both were designed by Honda, I guess settling for an oil change is the wisest choice
                              I was a NOOB when I got my P220 and untill 10k KMS neither did the service guys changed my oil filter nor did I know that we have to change it
                              M800 - 2001 - 5787.
                              Nano 2011 - 5086.
                              Figo 2011 - 518.
                              P220 - 2010 - 5995.
                              CBR 250R - 2011 - 250.
                              sigpic

                              Comment


                              • Originally posted by aargee View Post
                                Amlan - Excellent & appreciate your post

                                Edit

                                Just had this post crossing my mind. See OF sir's reply on this one - http://www.xbhp.com/talkies/news/180...tml#post623599

                                Yup! i totally understand your point bro! but mine is different... by people riding our bikes prior delivery, i dont mean media orgs or honda doing their tests on our bikes..

                                I am talking abt the SVC guys and the salesman/dealers driving our bikes.
                                As per my talk today with the HMSI guy, he said that intial models do always have some faults so proper check up is required before handing over to the customer and that can be only done in practical situation i.e driving the bike under official permission of HMSI.so first lot of bikes upon reaching the dealer are tested out on road and feedbacks are sent to HMSI.if any problem is found it is rectified or the bike is sent back to warehouse and the ones that did just fine are recleaned,serviced and then handed to its actual owner!


                                after my talk with HMSI, i went to my dealer to make sure that they wer properly addressed by HMSI...

                                and the salesman told me "u actually did a good thing calling up the head office with your problem..because after getting a call from HMSI, these guys are gonna take your problems seriously and have to solve it as fast as possible or HMSI will screw the dealer if they dont meet the deadline and satisfy the customer"


                                i casually also mentioned abt the pre ridden reading and he said that sir, u can see there are 2 bikes on display and 4 in the warehouse and believe me, all are test ridden as soon as they unload at our showroom..not a single bike here has a "0" odo reading .bt after your complain, we are instructed to remove the odo cable so that a customer doesnt know
                                this fact..and well will continue to test ride bikes by removing the cables until HMSI officially instructs us not to!!
                                Last edited by AmlanR_CBR; 06-03-2011, 03:41 PM.

                                Comment

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