Why will you pay. Your bike is under warranty and all will be free only packings, oils and o-rings will be charged.
I request you to contact hero and if possible fight for your rights. You have bought bike with your money, serviced at service center at your expense of money and time. Since hero has given a three years warranty so fight for it.A crank is not something which starts giving problem at 12k. A crank will last for 1 lac kms.
Since hero has given you the number, go and meet higher officials. This SVC are busy in making quick bucks.

Today i went to SVC ohhhh god i cant believe he is joking at me. He said he cant do it with a smile on his face by telling this. JCT Motors trivandrum kerala. go to the other service center (which is 40km from here) where i done my 4th n 5th service he said. He added that you can complaint or mail to hero (time was 9:40am) after that i tried to call the sticked number there for complaint. that was the service advisor or some working there he gave regional service manager (cochin). i tried to call him but long time busy after not attending. after i tried continious for hours at12pm he attended. he talked to MD of that SVC who i talked at svc. But the funniest thing is the regional Manager said that " you can service there but both of you in a argument mood, so you can gave the bike to another service center which has no sales only service and also he added they are a very very experienced persons (so he know that this SVC guys is not good) so that they can tel what the complaint is if needed they will change it in warranty. i am going there. before going there i am going to take the print that you adviced me. will post everything after i came back. really i am now confused who is the real hero the dealer or customer?????
his employee added that when i tell him calmly that if they cant resolve my solution i wil go to consumer court. the employee said the MD has manny legal advicers to manage the case. He has no problem.

will oxcntinueeee after came back

Anyone here liked the new ad for HERO ?

IMHO it was not good at all , especially where the engine sounds are dubbed .

What was the need to do that ?

When ever you talk on phone record the conversation. Also When you talk to in person just switch your mobiles recording on and keep it in shirt pocket.If it would have been orissa then i would have accompanied you and that employee showing you that attitude, if it would have been here then he would have been in liquid diet for a month. Whenever my friends feel any problem and get to change items in warranty and i have fought many cases with service center. They will say this to threaten you and move out of responsibility. But do not leave and meet the regional office of hero and record everything, usually hero is not responsible for this but the idiots who manage service are responsible for this.Please update and i will tell the further action.

Those idiots will never learn - its pointless to talk to these lowlifes thats why i never argue with these idiots even when they refused to give basic spares like air filter - instead i just smiled and acted like a fool and mailed hero and now they give spares not only to me but everyone who comes to the counter - hero really cares unlike the moron dealers - so do like sibun said you dont have to back down just escalate the matter and see what happens .

Thanks sibun for writing the guide all over again for me .

Ok will never use grease again .About the bolded part what is the symptom of a blocked slow jet like you mentioned .

It means that highest rpm attained using fuel screw is an ideal mixture?

The most dramatic thing happened. I went to the service center mentioned by the Regional Service manager. The service center guys rode my bike and told me it has no problem but gear shift is a little bit tight. After that the service guy asked me whats the complaint i didnt feel any other thing. I said another ASVC said that a sound from bearing is hearing. He then checked about 3min by raising ......... after that he started another cbz there and he said that first by starting my bike for that 3min he also feel like there is some sound from bearing very very slightly but the another cbz there also have the same sound. after this the MD of that service center added that you dont have to worry if there is any problem the sound will increase now there is nothing to worry and you have 30k kms warranty so there is kms left you dont need to worry. Any way what he(Lakshmi HH SVC) said is true or not i like the intraction. cause he treated me as "customer" not like the one (JCT TRIVANDRUM) where i gave last services who treated me as his "servant".
Till date i cared a little bit more by not going beyond 60kmph only twice or trice. but today i riped it a little hard touched 84kmph just for checking the speed and sound and that to in city with light traffic situations. today i got milage of 36kmpl.
Till date i postponded all my trips in my bike. from today on wards after tuning for milage i am planning for trips.
i need to wait for increasing sound only after that they will change things.
In this new SVC i asked the oil price they said its only 215rs. but me paying 300rs for it at last svc (JCT trivandrum). They also charging 50rs as consumables in free service too and that to after wash they dont dry it with air blower.
sibun bro i dont know about your state but here in kerala the Delears are the heros.
The dealer (JCT trivandrum) said he cant replace in warranty ( that too not checking the bike) and after some arguments he said you can send a mail to hero or call any one. He know i already mailed to Hero. but he has no problem about it.
I controlled a lot other vise i will use bad language and even hit him. I have that much anger and at that time i blamed my self for going to HH. I will never visit that Showroom (JCT trivandrum) again. He only needs money. He dont want customer satisfaction or any thing.
till date nothing changed. clocked 12700kms. what things to change and its cost too????
Today i noticed chain loose need to tighten it.

I cant argue with them anymore really i spend many days for it. now what i want to do is wait for the engine sound to increase a little bit more so they can rectify it easily.
but i am not forgiving the MD of JCT trivandrum who treated me as "zero" i took his photo. i am going to make a picture slide shows and with some caps inc some svc photos etc etc..... and upload it on youtube and share.

and also i saw a guy who is previous SVC advisor worked there (JCT) told me that they collect all the old oil and take it to some other place and filter it and mix with the oil barrel of the new. so when we change oil we wil get filtered oil + new oil so no one cant identify it easily.

Hey Guys,

I have a question please. I bought my bike second hand this April, after she had completed 13 months and 9500 kilometres. The original owner didn't give me the service booklet and the showroom where this bike was bought can't generate a service history. SInce April I have had this bike serviced every month. I have asked them for a new service booklet lots of times, but they always say that it is out of stock. Is my warranty void? They atleast said so. Please advise. Thank you.

My Bike is a 2011 Red CBZ Xtreme(Analog metre)

Thanks.

Check the spark plug tip. If it's white, the mixture is lean, if it's sooty, the mixture is rich. The perfect mixture will leave a nice chocolate powder coloured tip on the spark plug.

2 rotations from tight end is a bit too lean I think. Try redoing it. But I don't quite understand why you tampered with the carb tuning within 1000km! It would've come preset from the factory with the perfect setting.


Also, I gave my bike again to Hero for service and this time I speak to the Srinivas directly. I told him about the tappet issues which were not fixed the last time though it was explicitly mentioned, I also asked them to tune the carburetor. I gave it in the afternoon at 12. They asked me to come at 2 and collect the bike. But from prior experience, I purposely went at 630. This time the bike was ready. I asked them if the tappet issues had been fixed. They asked the mechanic who was to fix the bike the second time to talk to me. He said he did everything mentioned in the Job Card. That's when I noticed that the Job Card didn't mention Carburetor Tuning. I asked him if he did it and he said yes. I switched on the bike and noticed the RPM was still unsteady, I asked him why and he said it was usual in all bikes. He showed me a ZMA and same thing. I understood that they do the same thing to every bike and say it's normal.

But 10km later, voila! No tappet noise at all!
I am so happy to finally get to hear my engine thrumming away so silently. The oil is working wonders and the bike feels ridiculously smooth at 43-47kmph. I just need to put in a Unicorn front sprocket and the bike should be just perfect. Another option is the Karizma's 40 teeth rear sprocket. The Karizma rear sprocket with the Hunk front will give you a gear ratio of 2.85 while the Hunk rear sprocket with the Unicorn front will give a gear ratio of 2.87. The Karizma's rear sprocket is marginally better I guess, but I'm not sure if only the rear sprocket can be bought.
The highest top speed should be with the Unicorn front and Karizma rear. 2.67 gear ratio. But must have pathetic acceleration. Best for highway trips perhaps?

I have a question, a wacky one, but a question nonetheless. Is it possible to convert the bikes with a carburetor to Fuel Injection? In particular, is it possible in the CBZ or the Hunk? Like swapping the the Carb in the bike with the PGM-Fi system of the ZMR or the Glamour? What would be the associated costs? By getting an ECU, won't a power bump also become easier to obtain? All these questions are hypothetical BTW. :P

@Imran the perfect setting (confirmed by sibun look at the pic i posted earlier :P) that the head mech at SC set on my bike with the help of digital tacho was at 1.75 turns from the fully tight position if i remember correctly ...i got 49.1 km/lt on this setting on my trip . This time i did the tuning myself following sibuns guide...i dont know exactly how many turns i did but i am pretty sure its below 2 turns from the fully tight position .

earlier on my old bore i had 2.5 turn set up but it was running rich at this setting...the sparkplug was all black with that setting.

@ATHUL4R Good that you found a good SC after all the trouble they gave you....since you have warranty and found a good SC that can do the job if the sound comes back you have nothing to worry....believe it or not i saw a new Xtreme at the SC with just 2.3k on the odo with the exact complaint...they replaced everything in warranty and when they kick started the bike for the first time i was standing right next to them in the service area and it sounded like a new bike....they replaced the bearing and everything inside the engine the mech told me...they said that bike now has almost everything new inside and it sounded fantastic .

@ashwin.terminator I have the uni front sprocket and i just love it ...on my recent trip for many miles i was cruising at 4th gear thinking i was in 5th...so now i double check if i am on top gear or not on the highway .

i was like such a fool who messed up the carb !anyways i understood something out of it & ill re adjust it.you were getting noise after the engine is hot? tappet noise?it means even i have the same noise after hot.i should also tell them to adjust it.
I too was thinking about FI to HUNK, it will be great if it can be done.according to me carb is better as we can easily tune it but FI performance will be nice

But about sprockets! don't change it.let it have the stock ones only

IS your bike smooth?mine has little vibrations (2 turns from tight position)i think it is too lean.

@ sarbanoxley. yes finally i found a good service center. they only have service no sales. But the small problem is they only have regular needed spares. if our bike hass any problem and they dont have parts we dont need to put the bike there. they will call us when they got spares. the previous SVC will take 2 days for regular service. Here he said if you give bike at 8am you will get it back at evening.
Now planning to change AIR FILTER. Need to check spark plug.
After tuning for milage whats your milage now??

I'd tuned it according to Sibun's guide around 2 months back. I think my previous setting was bit lean as my bike used to get heated a lot, sometimes choke needed for starting etc. Now after tuning, the bike is cool after my 13km commute through Chennai traffic, morning starts at a single push, no fluctuation in RPM etc. With a worn out engine it gives me around 40km/l. I think the ASC are setting the carb to lean setting for better mileage these days.

What about the Uni sprocket sarbanoxley? so now it gives you more feeling for the need of a 6th gear? :O
And you were able to get it fitted without adding links?
And at what RPM your bike does 50km/hr in 5th gear now?