I had a bad experience at my service centre. My bike has had a prominent false neutral between the 3rd and 4th gears since the day I bought it, and I was asked to let it clock more miles each time I brought it up with the service personnel. With the second service due, I thought it would be the end of that problem - but was asked to wait another week after the service due the unavailability of the parts needed to fix the problem.
On going back yesterday after I confirmed the availability of the parts, I met service personnel who flat-out denied that there was even a problem with the bike, going as far as to accuse me of not knowing how to shift gears. Then came the statements that this is best you can get on the Gixxer, and that my bike has one of the smoothest shifts of any that they've tested.
On my insistence that they change the gear shaft/cam plate as they had promised to earlier, they did, but the problem it's painfully worse now. One can feel the very prominent neutral, and harsh shifting quality while upshifting from 3rd to 4th. I've left my bike in overnight so they can try solving the issue.
I find it revolting and more than mildly offensive that my riding style is blamed for what's clearly a mechanical problem with the bike. Should I write to Suzuki about this? Has anyone here experienced a similar problem with their bike?






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