Okay guys, had a visit to SVC just few minutes ago and thought to update everyone here. Issues and what i heard inline:
1) Bike stalling issue :
The issue what i had was bike getting shut down sometimes while downshifting and pressing clutch.
2) Gear shifting downwards:
Gear went free sometimes and it seemed to me that there is no more gear. Had to upshift and then again downshift to get the gears running again.
SVC response: As soon as he drove he found that the clutch wire and its connection with gear box is loose. Hence while pressing and releasing it suddenly missed the throttle and bike stopped. He said i can do a temporary fix by tightening the same however for complete fix he will have to open the tank cover and then do a proper diagnosis. I said Ok, since i am not too troubled by the same plus not willing to give those people bike for a half day again. No never. So have taken a call to get it fixed in 2nd free service unless i am not able to live with it.
3) Black particles (petrol/water) at silencer:
The senior mechanic said it's due to the quality of petrol you are using. He asked me which pump do you fill and we discussed accordingly. He asked me to try a better dealer or even speed petrol for the same. The black stuff as per him is some moisture coming out and due to low quality petrol i.e the SADA one.
Few points to note for all:
The SVC guys are not at all familiar with this bike. Today i went mad at them and then they said he was a junior engineer and he might have missed. I had a debate and he said sir we will take care going onwards. The senior mechanic there immediately recognized few issues and fixed them. They have promised to get the same person for next service.
The SVC manager was so pathetic, he said to me that sir "Service center se call aegi. Apne hisab se feedback de dena. Baaki jo apne bich ki baat hui hai vo hum log sambhal lenge" i.e I am giving your number as our best customer for feedback call. Please give a good feedback and we will surely take care of all things we have discussed internally.
Learning: Please double check with SVC manager when you give your bike for service and take a note and explanation for all the problems you listed down. Try to get in touch with mechanic and ask him what all things he did and why the issue came.Try to get the best mechanic out there though you will never know who is CHOSEN one.
The earlier guy who serviced misread the Coolant reading and it was at minimum level. They filled it today and charged me Rs.70 for the same. So pathetic is the condition of these SVC. Let me know if you want to know anything else about these issues or have anything to share for me. Cheers! Merry Christmas and happy riding.



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