Re: Honda CB Hornet 160R Owners Experiences

Same here buddy. My bike is running like 5 year old bike. Service quality is very poor. So I complained to Honda and now service centre is calling me there to get it done again in presence of service manager.
Again I would have to spend 3-4 hours for service work...

Re: Honda CB Hornet 160R Owners Experiences

Tadband RAAM honda is best in my opinion.with my previous cb dazzler I have serviced in different ASS.As that showroom is main branch they do good service.better find a good mechanic in ASS,make sure to get service from same person only.JSP is not gone well with me.

Re: Honda CB Hornet 160R Owners Experiences

For chainlube u better DIY.They are good at water washing only,I'm fed up with my CB dazzler service in ASS.believe me bcz of only my bike gone bad later I changed to local good mechanic and it comes to former glory.when you go to ASS you get something repaired in contrast something will broken again.My recommendation is to get service from same mechanic always.

Re: Honda CB Hornet 160R Owners Experiences

Guys really confused suggest me ! brought hornet just completed 200km and first service is on 26th oct, i have office on Monday so i have to take this bike on Sunday to Hyderabad which is 430km a way ,i planned to drive 430 km starting at 11am something, so before service i can complete 700km approx. but my friends are really scaring me saying you can't drive that long and bike will also get damaged . and saying it will take 12-14 hours. is that true ? do bike really get damaged , i have never drove even 100km before. taking bike through bus cost me 4000 approx, train is not possible for me, so suggest me guys

Honda CB Hornet 160R Owners Experiences

Take it on Monday. Should be fine. Just tell them you were in hospital because of some emergency.

Use the same reason down the line, if required.
Be polite when requesting.

Try to unplug the speedometer. Don’t let it go above recommended service level. And recommend rpm.

If you have manual with you, service it there. You can service it any where in India.

Or tell them that, Sunday is holiday so you didn’t come. You don’t know they work on Sunday right??

Re: Honda CB Hornet 160R Owners Experiences

If you have to do it you can do it. You don't have too be too cautious about it.

As you have also not driven more than 100km, take break after an hour (or 80km) for you and bike.
Maintain your speed 4-5.5K rpm (around 55 - 65 Kmph)
As, in break-in period constant throttle is not advisable for long time, so vary your throttle/speed.
Also, if you haven't done high RPM till now, occasionally you can do it, steadily increase throttle to 7-8K rpm. It opens up the engine.

I think, covering 430Km will take you 10hours. As you need to take rest after 70-80Km and lunch break of 30min.

Re: Honda CB Hornet 160R Owners Experiences

Can anyone share consumer complain email of Honda where you got some reply.
Official one is : [email protected]

Re: Honda CB Hornet 160R Owners Experiences

I think, we are missing something here. He is 450 Km away from Hyderabad and his bike has done only 200Km. So he didn't ride there. He went by bus or train, but his bike is in hyderabad.

Noticed it yesterday, as was writing from mobile, so didn't ask much details as i cant type much on mobile.

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Lol, it is
[email protected]
You wont get responses there too. you will get blessings.

Sorry for being sarcastic. This is how bad consumer service & protection is in India.
Try to write a letter in MS word. Take a Print out of it. Send it to Honda India CEO and CTO through Post Office. Ask for RPAD registered post.
it will take time, but you will definitely get Response.

Reason Being,
If you don't get response, you can file a court case based on this letter. As the letter is addressed to CEO directly, they will have to come to your city and your court from their HQ. So, you will get response not because, you sent to them. but they would be afraid of travelling charges/inconvienences.

Do it only if you are in real trouble and the mistake is on their side and you can prove it on Paper. It might backfire badly if you misuse it.

BTW whats the issue you are facing? Why are you in such situation to escalate things? any major problem with bike and Honda not addressing the same?

Re: Honda CB Hornet 160R Owners Experiences

I know the situation, that's why I mentioned "Can anyone share consumer complain email of Honda where you got some reply? " .

Moreover in my experience with other product like Internet connections (Act Fibernet, hathway), Sony India and few other companies, complain over customer care are not taken that priority. But email to customer care monitored by higher official and your complain will be taken care with seriousness.

One of another Honda owner who is not on xbhp asking for his issue with his Unicorn.

Re: Honda CB Hornet 160R Owners Experiences

I haven't gotten any reply on my last complaint. They don't even reply on Twitter and Facebook. Pathetic... [emoji37] [emoji36] [emoji107]

Re: Honda CB Hornet 160R Owners Experiences

As far as I know, there's buffer of 15 days with any scheduled service. I had it done after 7 days once.

Re: Honda CB Hornet 160R Owners Experiences

That's shameful of Honda not listening to customer.

Re: Honda CB Hornet 160R Owners Experiences

Only if I call Honda then they promise to reply but haven't since last 2 weeks. They redirect the issue to dealers directly. God knows how's support for CBR higher segment bikes... [emoji19]

Re: Honda CB Hornet 160R Owners Experiences

sorry guys may be my explanation is not proper! i brought the bike in my village and completed 200km there now i have to take this bike to Hyderabad which is 450km away from my village. if i took the bike through train or bus etc ,i have to do service with 200km only . as i am a new rider and this ismy first bike, people scared me to not take the 450 km drive .

but i did completed the trip .which took around 11 hours 30 minutes with 5-10 halts between 70-100km like that, mostly i maintained 50-60km with 4-5k RPM, but some times i drove through 70-100 for few minutes like 5-8minutes . didn't faced any issues but chain noise observed and gears giving some hard sound, and sometimes they are not changing

don't know if i screwed up my bike . through completed trip with some body pains. thank you very much for the people who encourage me to take this trip , through i never did a 30km long trip before .

Re: Honda CB Hornet 160R Owners Experiences

Good to know that you drove about 450kms. And glad that you maintained within 60kmph most of the time. As you didn’t abuse the bike engine shouldn’t have got the hit.