Re: 2017 Duke 390 Owners Reviews and Experiences

If work was done under warranty, you would have had to pay only for the fluids (i.e. oil and coolant).
Labor and parts should be free irrespective of whether it is one part or 25 parts.
do you have the bill with you ? , if so please post a pic of it.

Re: 2017 Duke 390 Owners Reviews and Experiences

2017 Duke 390 Owners Reviews and Experiences

Plus 1000 rs including taxes for washing / chain service and labour etc

They also said whatever components covered under warranty was discounted and free.

Re: 2017 Duke 390 Owners Reviews and Experiences

For the Coolant leakage issue, I had got the service done from here in bangalore at Indiranagar, they neither charged me for the the labour nor the parts. I suggest you take it up with KTM directly if possible. U shouldn't be paying for the manufacturing defect especially for the labour.

Re: 2017 Duke 390 Owners Reviews and Experiences

Max you should have paid was 2000, for fluids and the filters(air/fuel/oil).
4k was definitely too much.. but if you are ok with it then don't worry about it.

Re: 2017 Duke 390 Owners Reviews and Experiences

The insurance which we get from the showroom while buying the bike, isnt it by default Zero percent depreciation ?
Please correct me if I am wrong.

Also is this issue of the coolant and the engine oil mixing happening among the 2018 model Dukes 390?
This really scares me now, as you have to be on the constant lookout for the engine oil and coolant mixing happening.

Why I am asking is because for example the person doesn't pay attention to the mixing happening and rides the bike, wont he damage the engine permanently leading to further problems and ultimately the SVC saying that the customer didn't pay attention ?

I am just thinking about the worst case scenario.

Re: 2017 Duke 390 Owners Reviews and Experiences

Even I had this coolent leakage to engine oil issue and had to pay about 1.5 for oil.

And now after 2 months it is showing low oil pressure.. and the guy again asked to leave for servicing but not finding the time.

Re: 2017 Duke 390 Owners Reviews and Experiences

Great to know sdkiran.
I am expecting to be with my Duke for the initial round of services.
Yours is the 2017 or the 2018 model.?

Did you face this coolant and engine oil mixing issue ?

Re: 2017 Duke 390 Owners Reviews and Experiences

Oh no.. not again this is seriously great lapse on QC. Are we Guinea pigs to test for KTM

Re: 2017 Duke 390 Owners Reviews and Experiences

Mine is 2017 model from initial batch, so i had Coolant mixing problem. The Indiranagar SVC did gr8 job, they found the problem with gasket, replaced the same, oil and Coolant. Touchwood did not have a problem from then on.

Re: 2017 Duke 390 Owners Reviews and Experiences

Great news
One more small confusion i have is regarding the color.

I have a white Apache so was a little bit hesitant at first to go for white Duke , but after seeing the white Duke in person.
I feel the white really outshines the orange. This is my personal feeling.

But from the front headlight, the orange looks more awesome, as the white looks all whitish from the front. So the slight confusion.

Re: 2017 Duke 390 Owners Reviews and Experiences

Both are awesome if kept clean.. however if you want the in your face looks then orange is the one to go else If you want a more subdued kinda looking bike then go for the white.

Re: 2017 Duke 390 Owners Reviews and Experiences

Poor QC from KTM while proactively losing it out on the finer details. Though as a package it's very tempting to say the least, KTM needs working upon finishing the rough edges in their armory. Coolant leakage, head warpage aren't petty issues, these are caused by poor quality parts coupled with poor sealant application which isn't acceptable be it by the automation or the manpower at their factory. The same leakage is resolved by splitting the crankcases, applying sealant and then installing them back. In fact this solution was given by KTM themselves owing to some factory machine calibration issues which applied lesser quantity sealant than the recommended quantity. All said and done, it's 2018 and it's still not totally issue free. A sad story to reckon with.
[MENTION=39026]sujithbvm[/MENTION], all new vehicle insurance bookings will be by default taken in with NIL DEP/ZERO DEP as they are an add-on it's all covered in the insurance cost. 90% of the insurance policies are NIL DEP, but it's always wise to check your insurance paper to make sure the little word " ZERO DEP or NIL DEP is checked and added to your insurance.

Cheers!
VJ

Re: 2017 Duke 390 Owners Reviews and Experiences

Not always.. depends from dealer to dealer and the insurance guy sitting there. If you specifically want a zero dep policy, ask for it in the beginning itself.
i've noticed that at the dealer/svc i usually visit (Earlier when ktm/kawa were together), the ktm's were by default without zero dep while the kawa's were being handed out zero dep policies(of-course there is a price diff).

Re: 2017 Duke 390 Owners Reviews and Experiences

A week ago had installed this windshield from motocraze for 2017 Duke 390


a good quality windshield and helps in reducing the windblast.Did speeds upto 120kmph on highway and the windshield did its job pretty good.
you can buy this from their site