I guess this is solved. Else you can ping one Mr Venkat Shyam from FB who manages the bengaluru PBK and is extremely helpful!

Narayanan takes care of TN, KA and KL. I tend to agree that its also a reflection of the dealer/owner involvement. Personally I think the Bajaj (PBK) engineers are a great lot.

I had a major problem with my 650 on a recent ride to Goa and contacted the Goa PBK via Chennai PBK. The Bajaj PBK engineer waited on the street to flag us into the service centre and treated us with the utmost courtesy.

PBK Goa had never serviced a 650 before, didn't have all the tools, not even the paddock stand for the bike (which is different from the 250) and had only received their first 650 for delivery the day before.

What they lacked in equipment and experience, they more than made up in professionalism and enthusiasm. The PBK Service head there, Raju was in constant touch with Chennai and Pune on the phone for advice and spent most of 4 hours on his hands and knees or lying flat on his back, with the Ninja mechanic, Mahesh trying to solve the problem. This was because without the paddock, they could not put the bike up on a table. After a very systematic analysis and deduction process, they isolated the problem and solved it in what I must say was the most memorable case of " can and will do " I have seen in recent days.

After identification of the problem, he immediately messaged his counter-parts of the issue for them to look out in their own territories. In the meanwhile, my friend Ravi who had kept me company while the bike was being attended to, could not go and get his Honda CB1000 water-washed after the dust and grime of the Chennai-Goa ride. So PBK Goa - in what might have been a first, cheerfully washed and cleaned his Honda for him! Imagine! A Bajaj PBK cleaning a rival Honda! Now that's customer service!

The experience left us thoroughly impressed - with Ravi even commenting that it would never happen in a Honda dealership. Incidentally, Ravi also owns a 250 and a 650. For the remaining days I was in Goa, Raju kept in touch to enquire about the bike and if all was well. I was also contacted by Narayanan who wanted to make sure that all was fine.

This attention to detail and customer service is something that I do not experience even at Honda and Toyota dealers when I take my cars for service, so for a bike manufacturer I'd say it's damned good! As for will I buy Kawasaki again, the answer is a resounding YES!

I'm not a fan of Bajaj or PBK and have had my altercations with them on the sales front but when it comes to service, the peace of mind and re-assurance they offer has been impressive and I for one am not abashed to give credit where it is due.

Any of you guys ever used a bike wrap from 3M? I know 3M does some sick wraps for cars.

No. I am looking around for this here seen some vid's on youtube and it seems like a great way of changing the look of the bike without actually having someone paint it. If i don't find it.... I'm gonna need to find someone whose really good at airbrushing!!

So my point for the servicing thingie is that probably its got to do with owner being there for the same. If the owner is there, the likelyhood of a mistake/carelessness/ is very unlikely to happen!

The trick is to source your own oil which matches the grade. In another scenario with the engine lube, some customers had a tough time explaining why a 10w50 grade is better for Indian conditions as compared to 10w40 specified in the manual (which is a copy from the US manual which has different climatic conditions!)
We gave this feedback to BAL, and they were more than prompt to verify

3M does the wraps for cars( they even help you design your own, that's what I hear). Not sure if they have done any for bikes, imho there shouldn't be any problem. Wraps are good, as it will protect the bike's paint from scratches also, when u drop it at zero speed.

Hi guys just thought i'd post a link from youtube for the installation of the rear seat cowl for this baby. Getting mine in a few days and it's available in the probiking showroom in Goa if any of you are from Goa for Inr 4300/-. I did not find any discussion on this here. Guess it's too basic a mod. Hope anyone who needs this info, finds the video informative. It's so simple! Enjoy! YouTube - 2010 Ninja 250R - Seat Cowl Assembly & Tank Guard install

^^^^
You should post them in the DIY section. I would be more interested in knowing where I can get the seat cowls? I saw some at goforkrp site... but don't know if its the original product or not.